City Matters - Our Official Fan Network
City Matters operates as the Club’s formal fan engagement programme.
It exists to provide a structured forum for Manchester City fans to engage with senior Club representatives in an environment where ideas and feedback can be shared and discussed, relating to topics which directly impact the fan experience.
Alongside this, it provides fans with an opportunity to influence new initiatives which are introduced at the Club as well as reviewing and developing existing initiatives.
City Matters is also used as a platform for the Club to share information about wider club strategy and ongoing projects with its fans.
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To set up a constructive communication channel between Manchester City and its fans
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To provide Manchester City with a platform to discuss new ideas with fans and seek their feedback on new initiatives
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To give fans the opportunity to present new ideas and suggestions directly to Manchester City
On an annual basis the Club will produce a Fan Engagement Plan which will outline the areas both the Club and City Matters will collaborate on each season.
Your Representatives
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Families Representative
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Women's Representative
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Season Ticket Members Representative
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Over 65's Representative
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Official Supporters Club Representative
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Black & Mixed Heritage Representative
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Under 25's Representative
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LGBTQ+ Representative
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Disabled Fan Representative
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Asian & Mixed Heritage Representative
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Seasonal Hospitality Representative
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Cityzens Matchday Member Representative
Documents
Download Manchester City's Fan Engagement Plan for the 2024/25 Season
Download Manchester City's Terms of Reference for the 2024/25 Season
Download Manchester City's Men's First Team Supporter Charter for the 2024/25 Season
Download Manchester City's Women's First Team Supporter Charter for the 2024/25 Season
Download Manchester City's Fan Engagement Plan for the 2023/24 season.
Download Manchester City's Fan Engagement Assessment for the 2023/24 Season
Download Manchester City's Fan Engagement Report for the 2023/24 Season
Download the City Matters - Terms Of Reference 2023/2024 Season - Manchester City
City Matters Meeting Minutes
| Meetings | Minutes |
| September 2025 | City Matters September 2025 Meeting Minutes |
| November 2025 | City Matters September 2025 Meeting Minutes |
| February 2026 | City Matters February 2026 Meeting Minutes |
| May 2026 | City Matters May 2026 Meeting Minutes |
| Meetings | Minutes |
| June 2025 | City Matters June 2025 Meeting Minutes |
| May 2025 | City Matters May 2025 Meeting Minutes |
| February 2025 | City Matters February 2025 Meeting Minutes |
| December 2024 | City Matters December 2024 Meeting Minutes |
| October 2024 | City Matters October 2024 Meeting Minutes |
| May 2024 | City Matters May 2024 Meeting Minutes |
| March 2024 | City Matters March 2024 Meeting Minutes |
| December 2023 | City Matters December 2023 Meeting Minutes |
| October 2023 | City Matters October 2023 Meeting Minutes |
| August 2023 | City Matters August 2023 Meeting Minutes |
| May 2023 | City Matters May 2023 Meeting Minutes |
| March 2023 | City Matters March 2023 Meeting Minutes |
| October 2022 | City Matters October 2022 Meeting Minutes |
| April 2022 | City Matters April 2022 Meeting Minutes |
| March 2022 | City Matters March 2022 Meeting Minutes |
| January 2022 | City Matters January 2022 Meeting Minutes |
NEW CITY MATTERS REPRESENTATIVES
Fan Representative contact details will be updated ahead of the 2026/27 season.