Contact us
Select from the following options so we can direct you to the relevant team
Check out our Help & Support page for information on our most common questions.
Visit us in person: Monday-Friday 9:30am-5:15pm with the exception of Thursday where we open at 10am.
For Matchday Opening Hours visit our Matchday Information page.
Alternatively, you can phone us on +44(0) 161 444 1894 or send us an enquiry below.
To discuss a Matchday Hospitality package, please enquire now and a member of the Hospitality Team will be in touch.
For Stadium Tour enquires please email [email protected].
To speed up your booking journey, you can create an account/check you have an account here.
Common questions about online retail orders including tracking your order and refunds can be found in our retail help guide.
For Official stores enquiries, please use this contact form: https://shop.mancity.com/gb/en/contact.html
Visit us in Store:
- Stadium Store: Mon to Sat 9:30am-6:30pm, Sun 10am-4pm
- Arndale Store: Mon to Sat 10am-6pm, Sun 11:30am-5:30pm
Or you can contact us via chat, mail or phone
Charitable Donation Requests
Careers and Job Requests
Matchday scoreboard requests
Matchday programme requests
[email protected]
Memorial Garden
[email protected]
Annual minute service
For For Safety and Security enquires please emailĀ [email protected].
For Safeguarding and Child Protection enquiries please contact the safeguarding team.
You can also report any safeguarding concern directly using our online form.
For help using our websites and apps (including CITY+ subscriptions and managing your online account) send us an enquiry online.
For information about our Official Supporter Clubs including how to join or create a new branch visit ourĀ Official Supporter Clubs page.
For all other Official Supporters Club related enquires
[email protected]
To get in touch with the Former Players Association you can send an enquiry online.
To speak with our Press Office, please contact [email protected].
Accessibility Information
See our Access Information page for help with disability access.
Alternatively you can contact a member of our dedicated Access Team on +44 (0)161 444 1894 or send us an enquiry online.
Talk to us online
Keep up to date with the latest ticketing information via our official service X (Twitter) account, @ManCityHelp
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