Contact us
Select from the following options so we can direct you to the relevant team:
Check out our Help and Support page for information on our most common questions.
Visit us in person: Monday-Friday 9am-5pm with the exception of Thursday where we open at 10am.
For Matchday Opening Hours visit our Matchday Information page.
Alternatively, send us an enquiry online.
To discuss a Matchday Hospitality package, please enquire now and a member of the Hospitality Team will be in touch.
For Stadium Tour enquires please email [email protected].
Common questions about online retail orders including tracking your order and refunds can be found in our retail help guide.
For Stadium Store enquiries please email [email protected].
Visit us in store: Monday-Saturday 9am-6pm, Sunday 10am-4pm
Or you can contact us via chat, mail or phone
Charitable Donation Requests
Careers and Job Requests
Matchday scoreboard requests
[email protected]
Matchday programme requests
[email protected]
Memorial Garden
[email protected]
Annual minute service
Player fan mail requests
[email protected]
For For Safety and Security enquires please email [email protected].
For Safeguarding and Child Protection enquiries please contact the safeguarding team.
You can also report any safeguarding concern directly using our online form:
For help using our websites and apps (including CITY+ subscriptions and managing your online account) send us an enquiry online.
For information about our Official Supporter Clubs including how to join or create a new branch visit our Official Supporter Clubs page.
For all other Official Supporters Club related enquires
[email protected]
Accessibility Information
See our Access Information page for help with disability access.
Alternatively you can contact a member of our dedicated Access Team on +44 (0)161 444 1894 or send us an enquiry online.
Talk to us online
Keep up to date with the latest ticketing information via our official service Twitter account, @ManCityHelp