Contact us

Contact us
Contact us

Select from the following options so we can direct you to the relevant team

Check out our Help & Support page for information on our most common questions.

Visit us in person: Monday-Friday 9:30am-5:15pm with the exception of Thursday where we open at 10am. 

For Matchday Opening Hours visit our Matchday Information page.

Alternatively, you can phone us on +44(0) 161 444 1894 or send us an enquiry below.

Send Enquiry


To discuss a Matchday Hospitality package, please enquire now and a member of the Hospitality Team will be in touch.

Send enquiry

For Stadium Tour enquires please email [email protected]

Common questions about online retail orders including tracking your order and refunds can be found in our retail help guide

For Official stores enquiries, please use this contact form: 

Visit us in Store: Monday-Saturday 9am-6pm, Sunday 10am-4pm

Or you can contact us via chat, mail or phone

Contact Us


Charitable Donation Requests

Request online

Careers and Job Requests

Apply online

Matchday scoreboard requests

Request Online

Matchday programme requests
[email protected]

Memorial Garden
[email protected]

Annual minute service

Request online

For For Safety and Security enquires please email [email protected].

For Safeguarding and Child Protection enquiries please contact the safeguarding team.

You can also report any safeguarding concern directly using our online form.

Report a safeguarding concern

For help using our websites and apps (including CITY+ subscriptions and managing your online account) send us an enquiry online.

Send enquiry

For information about our Official Supporter Clubs including how to join or create a new branch visit our Official Supporter Clubs page.

For all other Official Supporters Club related enquires
[email protected]

To get in touch with the Former Players Association you can send an enquiry online.

Send enquiry

To speak with our Press Office, please contact [email protected].

Accessibility Information

See our Access Information page for help with disability access.

Alternatively you can contact a member of our dedicated Access Team on +44 (0)161 444 1894 or send us an enquiry online.

Send Enquiry

Talk to us online

Keep up to date with the latest ticketing information via our official service X (Twitter) account, @ManCityHelp

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Can’t find the answer?

Call us on +44 (0)161 444 1894

Our phone lines are open 7 days a week.