Select from the following options so we can direct you to the relevant team:
Check out our Help & Support page for information on our most common questions.
Visit us in person: Monday-Friday 9am-5pm with the exception of Thursday where we open at 10am.
For Matchday Opening Hours visit our Matchday Information page.
Alternatively, send us an enquiry online.
To discuss a Matchday Hospitality package, please enquire now and a member of the Hospitality Team will be in touch.
Common questions about online retail orders including tracking your order and refunds can be found in our retail help guide.
For Stadiums Store enquiries please email [email protected]
For online Store enquiries please email [email protected]
Visit us in Store: Monday-Saturday 9am-6pm, Sunday 10am-4pm
Or you can contact us via chat, mail or phone
Charitable Donation Requests
Careers and Job Requests
Matchday scoreboard requests
Matchday programme requests
Annual minute service
Player fan mail requests
For For Safety and Security enquires please email [email protected].
For Safeguarding and Child Protection enquiries please contact the safeguarding team.
You can also report any safeguarding concern directly using our online form.
For help using our websites and apps (including CITY+ subscriptions and managing your online account) send us an enquiry online.
For information about our Official Supporter Clubs including how to join or create a new branch visit our Official Supporter Clubs page.
For all other Official Supporters Club related enquires
See our Access Information page for help with disability access.
Alternatively you can contact a member of our dedicated Access Team on +44 (0)161 444 1894 or send us an enquiry online.
Talk to us online
Keep up to date with the latest ticketing information via our official service Twitter account, @ManCityHelp
Can't find the answer?
Call us on +44 (0)161 444 1894