Need to contact us? Phone and email details are below.
Manchester City
Etihad Stadium
Etihad Campus
Manchester
M11 3FF
United Kingdom
General Enquiries
Have a question?
Many supporter questions can be answered by visiting our Matchday Information hub.
Or send us your question here, you can also find us on Twitter at @ManCityHelp.
| Department | Telephone | |
| Supporter Services | +44 (0)161 444 1894 (Option 1, option 2, option 1) |
Matchday Information Hub |
| Ticketing and match ballots | +44 (0)161 444 1894 (Option 6) |
[email protected] |
| Access team | +44 (0)161 444 1894 | [email protected] |
| (Option 1, option 2, option 2) | ||
| General enquiries (Switchboard) | +44 (0)161 444 1894 | [email protected] |
| (Option 5) | ||
| Hospitality enquiries | +44 (0)161 444 1894 | [email protected] |
| (Option 1, option 3) | ||
| Conference and events | +44 (0)161 444 1894 | [email protected] |
| (Option 2) | ||
| Stadium and Club tours | +44 (0)161 444 1894 | [email protected] |
| (Option 1, option 2, option 4) | ||
| Retail and merchandise | +44 (0)161 444 1894 | [email protected] *for orders placed before 6th July 2021: [email protected] |
| (Option 3) | ||
| Head of Safety and Security | +44 (0)161 444 1894 | |
| (Option 5) | ||
| Charity requests | Online application | |
| Matchday scoreboard requests | [email protected] | |
| Job opportunities | Careers at Man City | |
| [email protected] | ||
| Player fan mail | [email protected] | |
| Safeguarding and Child Protection | +44 (0) 161 438 7804 | [email protected] |
man city supporter Services opening Times
Should you need assistance, call us on +44 (0)161 444 1894 and select:
- Option 6 - for support with the ballot process or purchase of match tickets
- Option 1 - for general queries
We will be open from 8am to 8pm, 7-days a week.
You can also contact us on our official Twitter service account, @ManCityHelp.
Stadium Store Opening Times
- Monday to Saturday 9am to 6pm
- Sunday 10am to 4pm
Please note that times may differ around public holidays
The Stadium Store will open on matchdays, when current restrictions allow, in line with Campus opening times and will close at kick-off
