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  • How do I renew my Season Ticket?
  • How do I cancel my Season Ticket?
  • Can I pay by cash for my Season Ticket?
  • Can I transfer the name of my Season Ticket?
  • How do I use my credit, if I deferred?
  • Will my Season Ticket be renewed if I pay Direct Debit?
  • When is my relocation window?
  • Can I buy metrolink?
  • How do I join the cup schemes?

  • My question is not listed above

  • I am unable to log into my account
  • I want to update/change my contact or personal details

Updating Personal Details

You can update your contact details here.

To update your name or date of birth please attach supporting documentation and clarify which information you would like updating in the description box below.

This can include any of the below or any other documentation to support the changes:

  • Passport
  • Driving Licence
  • Birth Certificate
  • Marriage Certificate
  • Deed of change of name


  • I need a new link to download my Season Ticket
  • I am unable to download my Mobile Ticket
  • I am being directed to a mancity.com mobile error page
  • Mobile Ticket has no barcode
  • Mobile Ticket says unable to save to device
  • Mobile Ticket says website is unavailable
  • The fixture on my Mobile Season Ticket is not updating
  • I am unable to transfer my Mobile Season Ticket for a match
  • I have transferred my ticket for a match but my friend/family has not received a Mobile Match Ticket

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  • I am unable to log into CITY+
  • I want to cancel my CITY+ subscription
  • I am having trouble accessing content on CITY+
  • I need to update my payment details

Cancel CITY+ subscription

Please visit mancity.com/subscriptions to cancel your subscription with us.

If this does not answer your query, please continue to complete the form below.

Update payment details

Please visit mancity.com/subscriptions to update your payment details.

If this does not answer your query, please continue to complete the form below.


  • How do I purchase a match ticket?
  • How do I book a stadium tour?
  • How do I purchase a Cityzens Membership?
  • How do I purchase a gift voucher?
  • How do I purchase a Seasoncard?
  • How can I request support from the club for a fundraising/charity event?
  • How do I apply for a football trial at Manchester City?
  • I am interested in work experience/internship at the club
  • I am looking for a career at Manchester City

Fundraising/charity support

Please complete our Charity Support form and a member of the team will be in touch.

If this does not answer your query, please continue to complete the form below.

Football trials

Unfortunately, the Club don’t hold open trials.

We have scouts attending lots of games worldwide looking for talented players for Manchester City.

We advise all aspiring footballers to continue to work hard and play to the best of their ability.

Work experience/internship

Please email a copy of your cover letter and CV to [email protected] and a member of our team will be in contact directly should we be able to help.

Career at Manchester City

Please visit the careers section on our website to view our current vacancies.

We wish you the best of success in your future endeavours 👍


  • What are the benefits of my Membership?
  • What is in my Membership pack?
  • I have not received my Membership pack
  • How do I claim my Membership discount online?
  • I have a Membership, how do I join the Seasoncard waiting list?
  • When is my auto renewal for Membership due?
  • How do I update my payment details for my Membership auto renewal?
  • I want to cancel my Cityzens Matchday Membership?

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