Matchdays at the Etihad Stadium are first and foremost about the action on the pitch but there is also so much more going on at the home of the Premier League Champions on matchdays. You will find all the information you need for attending the Etihad Stadium below.
City Square and the stage will be closed during the 23/24 season.
West Reception entertainment will start 2.5hrs before kick-off including our Player Arrival show, guest interviews, DJs, giveaways and much more.
Outside the East Stand there will be food units, a bar and a retail pop-up.
Pre-match entertainment inside the stadium will take place from 2hrs before kick-off.
Follow @citysquare and @mancityhelp for useful information on matchday
Our Blue Carpet Experience takes place outside The Colin Bell Stand entrance and includes our very own unique team arrival. The first team usually arrive about 90 mins before kick-off. The show is aimed at our family audience and if the little ones want to see their heroes in person, this is the best place to be!
We have prizes and giveaways every week from scarfs to money-can’t-buy experiences.
We also have live music, performers and entertainment, as well as exclusive guests for interviews in front of the fans. Don’t miss this part of our match day and get up close to our players as they arrive off the team bus!
Arrive early to allow plenty of time to pass our security checks. Small handheld bags, no larger than A4 size (12”x8”x3”) will be accepted.
Backpacks, holdalls, rucksacks, or other similar items of any size, large or small, will not be allowed into the stadium. Small handheld bags, no larger than A4 size (12”x8”x3”) will be accepted. If you must bring a bag to the stadium that exceeds the allowable size, the bag storage facilities is available on the Orange car park that you can use to securely store your items will be in place until the match has finished.
The bag storage is priced at £10 per item.
Outside the stadium, toilets are located opposite C tower.
Inside the stadium, toilets are located on the concourses and are clearly sign-posted.
Accessible toilets are in the same locations and can entered using a radar key.
Head over straight back to the East Stand where the relocated Summerbee Bar will be open for 1 hour after the final whistle
Over the next three years we will be developing a best-in-class fan experience and year-round entertainment and leisure destination at the Etihad Stadium.
Although we will be working hard to minimise disruption on matchday, there will be some changes to the way the Etihad Stadium and the wider Etihad Campus operates during the construction period.
Food outlets are available on the East & West side of the Stadium.
The Summerbee Bar has also been relocated to the East Stand open 2.5 hrs before the match and 1hr after the final whistle.
There is a range of hot & cold options including vegan & halal options, compostable beer cups and edible coffee cups.
Look out for our Playmakers – dressed in yellow – they are around the stadium and in the Family Stand.
They are there to help and if you have any questions please ask as they are only too happy to help. They are regularly stocked with free goodies and treats for all so give them a smile.
Turnstiles open 2 hours before kick-off. We host guest music playlists from our celebrity fans to get you ready for the match.
The last 15 minutes before kick-off really ramp up to get everyone ready and in good voice for the team walking out. Look out for our 1894 fan group in South Level 1 providing flags, colour and noise!
New activities within the North Stand include ceiling flags featuring fan chants, the “Family Stand Says” for junior fans to ask questions of each other and voice opinions.
Appearances from the Manchester City mascots – the Moonies, roaming selfie frames, face painters, Match Attax giveaways and a colouring-in wall.
Manchester City recognises that disabled supporters may need assistance to fully enjoy the experience at both the Etihad Stadium and Academy Stadium and offer a variety of reasonable adjustments based on individual needs.
An accessible buggy service will be in operation for supporters who require mobility assistance. This complimentary service will operate pre and post-match, subject to any operational security changes and is available on a first come, first served basis.
Pre-match pick-up points – The buggy will depart from the bottom of Joe Mercer Way, inside the Blue Car Park. Once arriving at the top of Joe Mercer Way, you will disembark the buggy and walk the pedestrianised walkway to your stadium entrance.
Post-match - A limited service will operate from the top of Joe Mercer Way to the Blue Car Park from 75 minutes into the game until just before the final whistle. The service will then cease until it is safe to resume, subject to safety and security considerations.
A specially designed space for children with sensory processing issues to attend a match in a calm environment at the Etihad Stadium. Find out more here.
Car Parking must be pre-booked on a match-by-match basis.
The pre-booking car parking system uses Auto Number Plate Recognition (ANPR) technology to improve the journey for our fans on matchday at the Etihad Stadium.
Following a successful trial at the end of last season, we will be offering organised coach travel for every home match during the remainder of 2023.
There are three services running from Macclesfield, Marple and New Mills.
Tickets cost between £2 and £10 depending on the stop selected and this fee covers the cost of travel to and from the Stadium. More information can be found here.
A fast and frequent tram service runs straight to the stadium’s dedicated tram stop, Etihad Campus, which is adjacent to the stadium in City Square.
Metrolink services run between Ashton-under-Lyne and Manchester every six (6) minutes.
The journey from Manchester Piccadilly station to Etihad Campus takes less than ten (10) minutes.
Tickets must be purchased before travel - ticket machines are located on every Metrolink platform. If you are travelling to Manchester by train, you can usually purchase your Metrolink journey with your train ticket.
In order to safely manage crowds post-match, Velopark and Holt Town stops will be closed.
There are over 500 cycle parking spaces at the Etihad Campus.*
Greater Manchester now also offers the option to hire bikes.
*The club accepts no liability and all bikes are left at their own risk.
There are a number of public bus services available from all directions that will bring you closest to the stadium.
At the end of the match, shuttle buses will be lined up on Ashton New Road next to the South Stand heading to Manchester City Centre.
Manchester City is encouraging supporters to consider alternative forms of transport on matchday.
Having worked closely with Manchester City Council, an improved designated walking route from the city centre to the Etihad Stadium is in place.
A resident parking scheme is in place in the streets around the Etihad Stadium and this is strictly enforced and identified through on-street signage. Please do not park in these areas as you will be fined and your vehicle may be clamped or removed. Please respect the needs of local residents. There are a number of satellite car parks around the stadium. The Club does not endorse these car parks.
Do not leave valuables on display in your vehicle and any items left in vehicles are done so at your own risk. The venue accepts no liability for the theft, damage, or loss to your vehicle or items within it.
Please note that a road closure operates immediately after the event to allow pedestrians to leave the Etihad Stadium safely. This is in place for approximately 20 minutes after the match. This is, however, subject to GMP approval and may be in place for longer than stated above. Roads affected by the closure are as follows:
The ‘Kick It Out’ app provides news updates on the campaign’s latest projects, but its most prominent feature is the ‘Report It!’ function which empowers people at all levels of the game to report incidents of discrimination. Manchester City are proud to support this campaign.
Please refer to our ticketing terms and conditions for more information
We ask all fans to join us in creating a positive environment and atmosphere, where everyone is welcomed, accepted and has a fantastic matchday experience.
We operate a zero-tolerance approach to all discriminatory and abusive behaviour including any form of Racism, Homophobia, Islamophobia, Antisemitism and Sexism. Such behaviour may include abusive comments, chanting, or gesture-making of any kind.
If you see or hear such behaviour, talk to a steward or the police, or report it on the Kick It Out app. Alternatively, if you would prefer to speak to a member of our team after the match, you can contact our dedicated supporter services team at [email protected]
Android and iOS users can download the free Kick It Out app on Google Play or via The App Store.
Any supporter, who attempts to invade the field of play, at any time, will be ejected from the stadium and may be arrested. This also applies to any supporters identified to be throwing items on to the field of play or into the home supporter areas.
The Etihad Campus, including the car park and concourses are smoke free, including electronic cigarettes.
