To qualify for tickets via group bookings, groups must meet the following criteria points:

• 'Group’ - A minimum of 10 people attending the fixture together.
• Purchasing for a group such as a school, youth or adult organisation such as a football team etc, business or tour provider, personal booking e.g., large group of friends
• A tour provider may purchase as a 3rd party on behalf of a group.

We are delighted to be able to offer academy training sessions offering an incredible insight into how we look to play beautiful football at our state-of-the-art City Football Academy campus as part of a matchday experience for groups of 16-64 players subject to the following guidelines:

• All playing participants must be within 2 years of age of each other e.g., 7,8 & 9 or 8,9 and 10 (18-year-olds will be regarded as an adult & cannot train with 16/17-year-olds)
• All bookings must be confirmed no later than 6 weeks prior to the fixture and must take place 1 day before or after the matchday attended.
• As we finalise your training session, we will provide a document to take information about your players. It is vital this document is as complete as possible as it will provide our coaching team with important health and safety details about your players.

All Group tickets for the 2023-24 season will be distributed electronically as print@home tickets to the email on your supporter account. Please ensure the email on your supporter account is correct & up to date.

This season we will go on sale with all Premier League fixtures and products on the same date.

Due to the demand for all fixtures, we cannot hold tickets in the same way we have in previous seasons. This is due to large numbers of cancelations close to fixtures which meant that other groups missed out on the opportunity to attend. With that in mind the process will be as follows.

1. Email your request including the group leader name, fixture of choice, package of choice and number of adults and u18s attending e.g. David Jones, Man Utd, Ticket, 7 adults & 35 u18s
2. Subject to availability and the group request meeting all required group criteria you will receive an email confirming availability and a quote based on your request. If your request includes a tour or training session, we will require additional information for the group
3. Once you have received the quote and are happy to go ahead a reservation will be added to our system and a pro-forma invoice sent OR we will arrange a call to take full payment by credit/debit card at point of sale.
4. Upon receiving the pro-forma invoice you will have 7 days to make payment and confirm your booking – Please note that if payment is not received, the allocation may be offered to the next group on the waiting list
5. Upon receiving payment your booking will be converted to a confirmed booking and a payment receipt and booking confirmation will be sent – at this stage your booking is complete.

The safety of all fans attending the Etihad Stadium and wider campus is one of our top priorities. As such we will be implementing the following requirements in line with guidance from the NSPCC.

• Primary School Age (5 to 10 yo) 1 adult for every 6 children
• Secondary School (11+ yo) 1 adults for every 8 children