Planning your visit to the Joie Stadium? This guide provides key information on the accessibility services available to ensure an enjoyable and comfortable experience.
The Etihad Campus has parking spaces available for Blue Badge holders at both our Etihad and Joie Stadiums, subject to availability.
Away fans should contact their respective club upon booking match tickets to secure a space.
Supporters who wish to book Blue Badge Parking, should send a copy of their blue badge to [email protected]. Once approved, you will be able to book Blue Badge parking here. You can also bring it to the Fan Support counter located in the club shop.
Please ensure your attachment shows your photograph, the badge number and the expiry date, like the below example:
We operate a deposit scheme for Blue Badge parking, as part of our effort to improve utilisation of the spaces. This means that:
If you book Blue Badge parking but do not cancel and do not use it on matchday, you will not receive a refund. Instead, your payment will be donated to City in the Community.
Yes. These can be found in:
A portable hearing loop can be provided upon request.
Where is best for step free access at the Joie Stadium?
For all blocks you enter the block at row A and have 2 steps per row going up thereafter.
If you require any further assistance please contact our Access Team by emailing [email protected] or by calling 0161 444 1894 (Opt 1).
Please contact your respective club when purchasing your match ticket so they can ensure you are booked on to our away end car park. They will ask you for your car registration so that we can add this on to our ANPR camera system.
Games at the Etihad Stadium
Parking is on our 'Grey Car Park'. Please contact your respective club to book a space.
Upon entering the car park, your car registration will be read by our camera with the information provided from your respective club and you will then proceed to a space.
Our accessible car park is located via Gate 7 and is signposted in the local area as the 'Grey Car Park'. The car park is just off Ashton New Road.
The postcode for this car park is M11 3DL.
Games at the Joie Stadium
Parking is on our 'West Car Park'. Please contact your respective club to book a space.
Upon entering the car park, your car registration will be read by our camera with the information provided from your respective club and you will then proceed to a space.
Our accessible car park is located via the West Gate and is signposted in the local area as the 'West Car Park'.
A map of our car parks can be found below:
Yes. Please contact the Access Team at least 72 hours before the match so we can prepare for your visit.
Once you request is confirmed, a headset will be delivered to your seat around 15 minutes before kick-off
You can find out more about Audio Descriptive Commentary here.
You can contact the Access Team on:
Email: [email protected]
Phone: 0161 444 1894
The service is available to both home and away fans at all our Men’s, Women’s and EDS home matches.
To buy tickets as a disabled fan, we will need to create an accessible account to ensure you are able to buy the correct tickets based on your individual circumstances.
Please complete the registration form here: https://www.mancity.com/ticketing-and-hospitality/access/accessible-registration-form.
If you’d like to discuss anything further or need help filling in the form, feel free to contact a member of our Access Team at +44 (0) 161 444 1894, or visit the Fan Support Office in person.
Please note that for most fixtures, you’ll need to be a Cityzens Matchday Member. You can find information on sales criteria, availability, and more at mancity.com/tickets.
