The Etihad Campus has parking spaces available for Blue Badge holders at both our Etihad and Joie Stadiums, subject to availability.

Away fans should contact their respective club upon booking match tickets to secure a space. 

Supporters who wish to book Blue Badge Parking, should send a copy of their blue badge to [email protected]. Once approved, you will be able to book Blue Badge parking here. You can also bring it to the Fan Support counter located in the club shop. 

Please ensure your attachment shows your photograph, the badge number and the expiry date, like the below example:

We operate a deposit scheme for Blue Badge parking, as part of our effort to improve utilisation of the spaces. This means that:

• Blue Badge holders will pay a deposit for their space when booking:
  • £6 for cars with two or more people (multiple occupancy)
  • £7 for cars with one person only (single occupancy).
• If you use your reserved parking space on matchday, we will refund your payment. This will be repaid within 3 weeks of matchday.
• If you cancel your reservation ahead of kick-off on matchday, you will also receive a full refund.

If you book Blue Badge parking but do not cancel and do not use it on matchday, you will not receive a refund. Instead, your payment will be donated to City in the Community.

Yes. These can be found in: 

• City store 
• Ticket Office & Stadium Tours desk 
• At all service counters (Bars, Food outlets etc). 
• All reception areas 

A portable hearing loop can be provided upon request. 

Please contact your respective club when purchasing your match ticket so they can ensure you are booked on to our away end car park. They will ask you for your car registration so that we can add this on to our ANPR camera system. 

Games at the Etihad Stadium

Parking is on our 'Grey Car Park'. Please contact your respective club to book a space.

Upon entering the car park, your car registration will be read by our camera with the information provided from your respective club and you will then proceed to a space. 

Our accessible car park is located via Gate 7 and is signposted in the local area as the 'Grey Car Park'. The car park is just off Ashton New Road. 

The postcode for this car park is M11 3DL. 

Games at the Joie Stadium

Parking is on our 'West Car Park'. Please contact your respective club to book a space.

Upon entering the car park, your car registration will be read by our camera with the information provided from your respective club and you will then proceed to a space. 

Our accessible car park is located via the West Gate and is signposted in the local area as the 'West Car Park'. 

A map of our car parks can be found below: 

Yes. Please contact the Access Team at least 72 hours before the match so we can prepare for your visit.

Once you request is confirmed, a headset will be delivered to your seat around 15 minutes before kick-off 

You can find out more about Audio Descriptive Commentary here. 

You can contact the Access Team on: 

Email: [email protected]
Phone: 0161 444 1894

The service is available to both home and away fans at all our Men’s, Women’s and EDS home matches.

When entering the stadium, each row is equivalent to two steps, either up or down. You can view your seats here: https://3ddigitalvenue.com/3dmap/clients/manchester-city/.  

• Level 0: You will enter at the back row of the block.
• Level 1: You will enter the block from the concourse at Row 10.
• Level 3: You will enter the block from the concourse at Row 5.

Please note that for blocks on Level 1 or Level 3, there are a small number of steps from the concourse to the seating area in non–wheelchair-accessible blocks.

If you require any further assistance, please contact our Access Team by emailing [email protected] or calling 0161 444 1894 (Option 1).

You are able to register your interest, via the form at the bottom of the Sensory room page, https://www.mancity.com/ticketing-and-hospitality/access/sensory-suite, and a member of the team will then be in touch with availability. 

In addition to the sensory room, our dedicated access team are on hand to help with a personal approach to making your matchday experience as accessible and inclusive as possible, e.g., through our sensory packs (including items such as fidget toys and ear deafeners) for those who feel they can sit in general admission but need some extra sensory support, please get in touch with [email protected] to find out more.

To buy tickets as a disabled fan, we will need to create an accessible account to ensure you are able to buy the correct tickets based on your individual circumstances.

Please complete the registration form here: https://www.mancity.com/ticketing-and-hospitality/access/accessible-registration-form. 

If you’d like to discuss anything further or need help filling in the form, feel free to contact a member of our Access Team at +44 (0) 161 444 1894, or visit the Fan Support Office in person.

Please note that for most fixtures, you’ll need to be a Cityzens Matchday Member. You can find information on sales criteria, availability, and more at mancity.com/tickets. 

We accept any of the following as supporting evidence:

- A statement of higher or middle-rate Disability Living Allowance (DLA) as issued by the Department of Work & Pensions (DWP)
- The award letter for Personal Independence Payment (PIP)
- Receipt of Severe Disablement Allowance or Attendance Allowance
- Blind or Partially Sighted registration certificate 

We may also consider an Access Card or alternative supporting documentation. With non-UK residents supplying equivalent evidence from their home country.

The evidence you provide must show the level of award and the expiry date, like the below examples:

Supporters who wish to book Blue Badge Parking on matchdays, should also send a copy of their blue badge that must show your photograph, the badge number and the expiry date, like the below example: