Stadium Entry Prize Draw Terms and Conditions
The “Stadium Entry Prize Draw” (the “Competition”) is a promotion run by Manchester City Football Club Limited (the “Club”) in respect of the Manchester City F.C. versus Tottenham Hotspur F.C. Premier League fixture held at the Etihad Stadium, Manchester (the “Ground”) on 23 August 2025 (the “Match”). By entering, you fully agree to and accept these Competition Terms and Conditions (“Competition T&Cs”) together with any specific instructions and terms for such competition which may be mentioned on the relevant section of the website (the “competition information”).
1. Who Can Enter
The Competition is open to anyone that attends the Match using an Eligible Ticket (as defined below) and enters the Ground through a turnstile other than an Excluded Turnstile (as defined below). Proof of identity and age may be required.
To enter the Competition, entrants must:
(i) attend the Match on a valid and fully paid-up ticket including Membership passes and season tickets (being in the entrant’s name or validly assigned to them in accordance with the terms and conditions of the relevant ticket) (“Eligible Ticket”) and enters the ground through any turnstile other than turnstiles F (East Reception), L (away), U (Colin Bell Reception) or South Reception (“Excluded Turnstile”); and
(ii) not be an away fan or enter the Ground through an Excluded Turnstile.
All entries must be made directly by the person entering the Competition.
If you are under 18 years of age you must have parental or legal guardian consent before participating in the Competition. The Club reserves the right to request that you provide contact details of a parent / legal guardian as part of the submission process and may contact your parent or legal guardian to verify such prior permission.
By entering the Competition you warrant that all information submitted by you is true, current, and complete.
2. How to Enter
The Competition will run from 10.30am (BST) until 11.30am (BST) on Saturday 23 August 2025 (the “Competition Period”). Any entries received outside the Competition Period will not be considered for the Competition, even if they appear to be registered.
Entry to the Competition is free.
To enter you need to scan your Eligible Ticket at the turnstile and enter the Ground.
3. Other Conditions for Entry
Only one entry permitted per person.
The following entries are not valid entries: (i) entries submitted using a method or technique designed to unfairly increase chances of winning; (ii) third party or bulk entries; (iii) entries made in breach of these Competition T&Cs; (iv) entries with inappropriate, illegal or offensive content; (v) entries received outside the Competition Period; (vi) dishonest entries.
The Club may verify the validity of entries, disqualify any entrant and invalidate or recover prizes issued to an entrant following breach of these Competition T&Cs or if your conduct is contrary to the spirit or intention of the Competition (including any breach by the entrant of: (i) the terms and conditions of the Eligible Ticket; or (ii) the Ground regulations; or (iii) the Club’s supporter charter and supporter code of conduct during the course of the Match). The Club deals with such prizes at its discretion.
No responsibility can be accepted for (i) any incorrect, inaccurate or incomplete entries or information caused by an entrant or occurring during transmission or (ii) entries not received for whatever reason, including for entries lost, delayed or corrupted, or due to computer error in transit.
The Prize
There will be 3 winners of the Competition.
The Competition winners will receive one of three (3) possible prizes (with prizes selected by the Club at its sole discretion):
(1) one (1) framed Club home replica shirt, signed by the Club’s men’s first team squad; or
(2) one (1) football, signed by one player in the Club’s men’s first team squad; or
(3) where the relevant competition winner is: (i) between 5 and 11 years of age (inclusive); and (ii) their Eligible Ticket is an ‘Under 18s’ ticket (a “Junior Winner”), one (1) “Player Mascot Experience” for a home match during the 2025/26 football season (the contents of which is listed here: https://www.mancity.com/player-mascot-experience-cityzens-junior-members. The parents of the winner may express preferences for the match at which this prize is to be redeemed, but match selection shall be subject always to availability,
((1) and (2) the “General Prizes”, (3) the “Junior Prize”, and each a “Prize”). There will be one of each of the above Prizes available, meaning there are three Prizes available in total. Each Competition winner will receive one Prize. For the avoidance of doubt, Prizes shall not include match-worn attire or match-played footballs.
No cash alternative will be offered.
The Prize may be passed on to friends or relatives but you will still be held responsible for any actions involving the use of the Prize by the transferee. The Prize cannot be offered for sale. Other than as permitted pursuant to these Competition T&Cs, you may not transfer the Prize to anybody.
The Club reserves the right to offer an alternative or similar prize if a Prize becomes unavailable for any reason.
Use of Prize is subject to these Competition T&Cs. By accepting the Prize, the winner (and any permitted transferee) agrees to comply with any and all applicable terms and conditions.
Selecting a Winner.
Winner(s) will be chosen at random by computerised random generator from all entries received during the Competition Period and verified by the Club and or its agents.
If you are a winner, you will be notified by email by no later than 10 days after expiry of the Competition Period. If you are a winner wishing to redeem a Junior Prize, your parent or guardian must respond to the email notifying you no later than 20 days after expiry of the Competition Period.
Reasonable efforts will be made to contact the winner(s). If the winner(s) (or, in the case of a Junior Winner, the parent/guardian of the Junior Winner) cannot be contacted within 2 days of notification, or are unable to comply with these Competition T&Cs, the Club reserves the right to offer the Prize to the next eligible entrant drawn at random. In the case of a Junior Winner, proof of identity of the parent/guardian may be required.
General Prizes may, at the Club’s sole discretion, be delivered to addresses provided on the account associated with the winning Eligible Ticket or made available for collection at the Etihad Stadium. Where the Club elects to deliver General Prizes, this shall be at the Club’s sole cost and expense.
Junior Prizes shall be redeemed at no cost to the winner; however, all associated costs (e.g. travel, accommodation and subsistence) shall be borne by the winner.
The redemption of Junior Prizes shall be conditional always upon the Club receiving such valid parental/guardian consents as it deems necessary at its sole discretion to comply with its legal obligations (“Necessary Consents”).
The Club is not liable for delayed or non-delivery of Prizes for any reason beyond its control, including but not limited to loss or theft in transit, any failure by you to accept delivery of a Prize for any reason, or any failure by you to provide the correct contact information. Without prejudice to the generality of the foregoing, in the event you fail to provide Necessary Consents when redeeming a Junior Prize, such failure shall not prevent you from claiming a General Prize at a later date in lieu of a Junior Prize (subject to availability).
The Club’s selection of the winner is final.
The Club reserves the right in its sole discretion to withhold delivery of the Prize until proof of eligibility and/or identity requested by the Club has been confirmed or if such proof is not produced on request or to disqualify the entrant from the Competition.
The winner is responsible for ensuring they are able to accept the Prize as set out and in accordance with these Competition T&Cs, in the event they are unable to do so then the Club reserves the right to redraw the prize.
4. Publicity
The winner agrees to participate in reasonable publicity relating to this Competition, including but not limited to having their name, photograph and disclosure of county of residence published with their entry and used for future promotional, marketing and publicity purposes in any media worldwide without notice or without any fee being paid and will co-operate with any other reasonable requests by the Club relating to any post-winning publicity.
5. Intellectual Property
By submitting your entry to the Club you hereby grant to the Club, and parties authorised by the Club, an irrevocable, perpetual, non-exclusive, royalty free, transferrable license (with the right to sub-license) to use, edit, reproduce, play, perform, modify, translate, distribute, prepare derivative works of and/or to display your entry (or part thereof) at the Club sees fit in any medium or method (whether now or later developed) to be exercised in the Club’s sole discretion throughout the world.
You hereby irrevocably and unconditionally waive any so-called “moral rights of authors” in your entry and such rights under section 77 and section 80 of the Copyright Designs and Patents Act 1988, or similar rights arising under the laws of any jurisdiction, as you now have or hereafter acquire in relation to your entry.
6. General
By submitting an entry, you promise that all information submitted as part of the entry is true, current and complete. The Club reserves the right to verify all entries.
The Club reserves the right to hold void, suspend, cancel or amend the Competition at any time as it sees fit and if voided, suspended or cancelled the Club is under no obligation to deliver the Prize to any Competition entrant.
To the extent permitted by law, the Club is not liable for any loss, damage, injury or disappointment suffered in connection with the Competition or any delays or failure (in whole or in part) to perform any of its obligations if such delay or failure is caused by something beyond its control.
The Club will not be held responsible for the winner and not taking advantage of the Prizes due to health or any other reason.
The Club’s decision is final and binding. No correspondence will be entered into. Entry implies acceptance of these terms and conditions.
The Competition and these Competition T&Cs will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
The Club’s Customer Services team may be contacted on 0161 444 1894. The promoter is: Manchester City Football Club Limited (company no. 40946) whose registered office is at Etihad Stadium, Etihad Campus, Manchester M11 3FF.
Personal Data
When participating in the Competition, you acknowledge that your name, address, e-mail address and date of birth will have been made available to the Club (the “Personal Data”). By entering the Competition, you agree to the collection, retention, usage and distribution of your Personal Data in accordance with the Club’s privacy policy.
All Personal Data will be held and used by the Club in accordance with the Club’s privacy policies (which can be found at https://www.mancity.com/privacy-policy) and the data protection legislation. We may also use the information you provide to verify your age and identity. We may also share the information you provide with third parties for delivery fulfilment purposes.
