Below you will find important service information ahead of our away match against Atalanta B.C on Wednesday 6 November, kick-off 9pm (local time).

Travel Advice for this match can be found here but key information is called out below.

IMPORANT MATCH TICKET INFORMATION

Italian bylaws dictate the ticket be registered and used by the supporter who has purchased. The name of the supporter who has purchased the match ticket has been written on the back of the ticket. This must not be altered in any way, as this will render the ticket invalid for use.

The Italian Police and/or Atalanta stewards will check that the name on the ticket matches that of the supporter who has purchased. Photo identification (passport) will also be requested to validate the name of the respective supporter and to allow entry into the stadium. Failure to provide photo ID or where the details do not match, will result in supporters not being able to enter the stadium.

ACCESSING THE STADIUM

Supporters are located in in Sectors 301 to 318. Turnstiles open at 7pm (local time). Supporters enter the stadium via a dedicated entry point, GATE 10. The area has its own entrance which must be accessed from the main road, and there is an exclusive walkway towards the stadium. Ticket and security checks will be carried out in advance of entering the stadium.

There is no lift to the away section. Access is via a spiral with 12 levels, which will take approximately five minutes.

The Wheelchair bays are located pitch-side in front of Section 165 (lower tier, home area). Access to the stadium is via Gate 11, and however supporters will need to access the stadium via the exclusive walkway, and upon arrival at Gate 10, will be directed to Gate 11. Once through the stadium entrance, you will be directed section and the personal assistant sears are adjacent to the wheelchair positions. There are accessible toilets and refreshments available nearby.

The local police have advised that all supporters arrive at least 1-hour before kick-off as the security checks at the entrance may take some time. Anyone not in the stadium 30-minutes before kick-off may be delayed in entering the stadium. Once inside the stadium, it is important that aisles are kept clear at all times. The Club accepts no liability for tickets purchased through unofficial channels. 

The final decision as to who enters the stadium lies with Atalanta B.C. and the local police.

TICKET COLLECTIONS

The Club’s Supporter Liaison Officer will be located outside the away end, 2.5-hours before kick-off.

FOOD AND DRINK 

Refreshments are available within the away end. Payment by cash and card. Alcohol will not be served in the stadium.

BAGS AND PROHIBITED ITEMS

A small backpack will be allowed. No large bags and luggage are permitted inside the stadium. There is no left luggage facility. large amounts of coins, belts with large buckles, mobile battery packs and cigarette lighters aren’t allowed in the stadium. Further prohibited items are listed in the supporter guide, which is available here.

UEFA YOUTH LEAGUE

Atalanta B.C. U19s v Manchester City U19s Bortolotti Sports Centre, Corso Europa, 46, 24040 Ciserano BG, Italy kick-off 2pm (local time). Free entry to supporters.  The Sports Centre is located approx. 60-minutes (by car) from Giuseppe Meazza Stadium (San Siro). Click here for the distance between the two stadiums. 

CODE OF CONDUCT

If you ever witness crime, vandalism, violence, drugs, the use of smoke bombs and pyrotechnics or abusive behaviour from visiting or home supporters, inside or outside the stadium, contact a steward as soon as you can and report your concerns. We also ask that you respect the stewards and staff of the opposing team.

KICK IT OUT

Manchester City is also proud to support the Kick It Out campaign. Download the KIO reporting app today.

#EQUALGAME

This campaign seeks to demonstrate and champion the incredible and often inspiring diversity of football in Europe, and stars of the game from grassroots right up to the elite level is giving crucial support. The #EqualGame campaign promotes diversity, inclusion and accessibility. The campaign aims to help to bring the football community closer together, while also ensuring that values such as inclusion, gender equality and the fight against discrimination remain at the forefront of UEFA’s vision and beliefs. #EqualGame is about people and their football stories – for more information: www.equalgame.com

Should you require any information from Manchester City Supporter Services, the phone lines are open Monday to Friday, 9am to 5pm (closed Weekend’s and Bank Holidays). For this fixture, the Supporter Services phone line will be open from 9am until kick-off. You can also follow @MANCITYHELP for the latest service information.