All games at the Etihad Campus use mobile tickets.
Your Matchday Hospitality Experience
Everything you need to know ahead of your hospitality experience at the home of the Premier League Champions.
Car Parking must now be pre-booked on a match-by-match basis.
Supporter Code of Conduct
Your health and safety is our priority. Please familiarise yourself with our code of conduct ahead of your visit to the Etihad.
How Can We Help?
Read more information about our ticketing services, how to guides and FAQs in our online help centre.
Car Parking at the Etihad Campus is operated on a match-by-match basis and supporters will be able to choose the car park that best suits their direction of travel*. The Car parks will operate on ANPR (License plate recognition) aiding a efficient entry to the Car Park.
In order to promote sustainability, we are encouraging supporters to car share when possible, by a discounted rate of £8 per car. Sole occupancy rate is £10. Please select the correct option at point of sale as this will be checked on arrival. Parking will be released in batches once fixtures are confirmed and will be available to purchase online and by phone.
If you wish to book a wheelchair or accessible parking space for a Men’s or Women’s fixture, please send a copy of your Blue Badge to [email protected] you will then be able to book ANPR accessible parking via the below link.
Car Parking can be booked here online *subject to availability
For Manchester City Women’s fixture, parking is free of charge on our Blue Car Park and does not need to be booked in advance. Registered Blue Badge holders can register for accessible parking online here.
There are a range of food and beverage options available at the stadium, located both inside and outside of the stadium. You will find a large offering of food available including halal and vegan food.
Information on our offerings can be found here
Please note, food & beverage purchased outside the stadium cannot be brought inside the stadium.
The Club has enhanced the walking route to the Etihad Stadium, there is a downloadable map of the route including the meeting points.
Our dedicated tram stop, Etihad Campus is adjacent to the stadium, located in City Square.
The Metrolink runs from the city centre including. Manchester Piccadilly station to Etihad Campus stop and also connecting to Ashton. The journey time from Piccadilly is less than 10-minutes. On event days, trams run to/from the stadium stop every 12 minutes.
Supporters should use contactless for payments, it's a quick and easy way to pay. Just remember to touch in and touch out! If you're traveling by Metrolink as a family, you can save money with our family travel card which allows travel for one to three children (aged under 16) accompanied by one or two adults.
Please note that both Holt Town and Velopark Metrolink stops, located on either side of the Etihad Campus stop, will not be open for at least an hour after an event at the Stadium so we strongly advise you to use the Etihad Campus stop for your return journey.
Backpacks, holdalls, rucksacks, or other similar items of any size, large or small, will not be allowed into the stadium. Small handheld bags, no larger than A4 size (12”x8”x3”) will be accepted. If you must bring a bag to the stadium that exceeds the allowable size, bag drop facilities (locations shown below) that you can use to securely store your items will be in place until the match has finished.
If you have a medical condition that requires you to bring a bag or other equipment, please contact the Access Team at [email protected].
The bag storage will be priced at £5 for Season Ticket members, and £10 for match buyers.
The following articles must not be brought to the Etihad Stadium: weapons, air horns, narcotics, fireworks/flares, bottles/cans/glasses, perfume, cameras, long umbrellas, food/drink, selfie sticks, tablet PCs, pushchairs/prams, backpacks, holdalls, rucksacks, and other oversized bags are not permitted.
If you have a temporary injury, please contact the access team in advance of the event by emailing [email protected] and a member of the team will be happy to help.
To claim any lost items please call +44 (0)161 444 1894 or email [email protected] with a detailed description of the item. Items will be retained for 2 weeks from the date of the concert.
Every effort is made to reunite items with their owners such as mobile phones, bank cards or ID where possible.
Any items not claimed after 2 weeks from the date of the concert will be disposed in the appropriate way or donated to local charities.
We’d like to remind visitors we do offer a bag drop facility on site, check our FAQs for more details should you be attending a concert at the Etihad Stadium in the future.
YOUR MATCHDAY CHECKLIST
- Ensure your Mobile Season Ticket or individual Mobile Match Ticket is downloaded into your smart phone wallet on your mobile device – visit mancity.com/mobiletickets for further help.
- Ensure your phone is charged before you set off.
- Check your stadium entry point. Your entrance is detailed on your match ticket.
- Bring a face covering. We strongly advise supporters to wear a face covering when moving around the concourse areas at the Etihad Stadium, unless you are eating or drinking, or exempt
- Leave your bags at home, unless they meet our bag policy. For more information click here.
- Bring a form of cashless payment (we accept credit/debit cards). Cash will no longer be accepted across the Etihad Campus.
- Please bring photo ID with you as this may be checked as part of our standard ticketing policy.
- General admission turnstiles open 90 minutes before kick-off
- Men's Hospitality opens 3 hours before kick-off
- Turnstiles for Manchester City Women's fixtures open 1 hour before kick-off
We strongly advise arriving no later than one hour before kick-off to ensure you are in the stadium in time.
Following the easing of Government’s COVID-19 restrictions, supporters are no longer required to show evidence of their COVID status to enter the Etihad Stadium.
We are encouraging everyone to play their part in limiting the spread of the virus, and below are some simple suggestions to help to keep each other safe on a matchday:
• Be responsible and do not travel if you have COVID-19 symptoms or feel unwell.
• Get fully vaccinated if you are not already.
• Wear face coverings in indoor and crowded areas, including public transport.
• Continue to regularly wash your hands and use hand sanitiser.
• Regardless of your vaccination status, we recommend you take a COVID-19 lateral flow test 12-24 hours before kick-off and register your result online.
To help keep everyone safe on matchday, we will be implementing a range of health and hygiene measures. This includes the deployment of hand sanitiser stations at various locations within the stadium, the use of one-way systems in washrooms and an enhanced cleaning operation in place throughout matchday. We will also be asking all our staff to wear a face covering for the duration of matchday as a further precautionary measure.