Accessible Tour Experiences

We have a café at the tours starting point, where you can enjoy selection of hot and cold drinks, sandwiches and snacks before your tour. Please arrive with plenty of time before your tour if you are planning on spending some time in the café. You cannot bring your own food and drink into the stadium.

We have vegetarian, vegan, and gluten free options available but for allergy advice, please speak to your server.

We offer free entry for a personal assistant to accompany and assist a disabled person during their tour. To qualify for a free Personal Assistant (PA) ticket, the disabled person must be in receipt of one of the following:

• A statement of higher or middle-rate Disability Living Allowance (DLA) as issued by the Department of Work & Pensions (DWP)

• The award letter for Personal Independence Payment (PIP)

• Receipt of Severe Disablement Allowance or Attendance Allowance

• A Blind or Partially Sighted registration certificate

• An Access Card with the +1 symbol 

Other documentation may be considered.

If you meet these criteria, the PA ticket will be issued to support your visit. To book, please contact our tours team on 0161 444 1894.

We have free blue badge spaces available on non-matchdays. Simply reach out to discuss your requirements. Our dedicated stadium tours team is happy to assist you at [email protected] or by phone at +44 (0) 161 444 1894.

Public Transport
Manchester has a magnificent and fully accessible public transport system, the 'bee network', making it quick and easy to get to and from the Etihad Campus. To plan your visit using public transport please visit https://tfgm.com/plan-a-journey.

• Park and Ride: There is a number of park and ride stops around Greater Manchester making it efficient to get to the Etihad Campus.
• Metrolink: The Etihad Campus has its own fully accessible Metrolink station with regular services heading to the city centre and Ashton-Under -Lyne.  
• Bus Services: The Etihad campus is accessible via bus with direct routes from Ashton-Under -Lyne and Piccadilly Gardens (Manchester City Centre). There are 17 matchday bus services running from around Greater Manchester: https://tfgm.com/man-city/bus-network.
• Rail/Train: Both Manchester Piccadilly and Victoria have a direct Metrolink service to the Etihad Campus.  

For parking on a matchday, please visit: https://www.mancity.com/ticketing-and-hospitality/access/accessible-matchdays-at-the-etihad-stadium 

Simply reach out to discuss your requirements prior to attending your tour experience. Our dedicated stadium tours team is happy to assist you at [email protected] or by phone at +44 (0) 161 444 1894.

Yes! The Etihad Stadium is fully accessible, ensuring all visitors can enjoy the Manchester City Stadium Tour with ease. Our facilities include:

• Lifts between all floors

• Blue badge parking (non matchdays only)

• Accessible toilets and a Changing Places facility

• Seating areas throughout the tour for rest breaks

Additionally, disabled visitors can be accompanied by a free-of-charge Personal assistant, subject to providing supporting documents in advance.

If you have any questions or specific requirements, please call us at +44 (0) 161 444 1894

The Manchester City Stadium Tour - 75 minutes
The Manchester City Stadium & City Football Academy Tour - 120 minutes
VIP Stadium Tours - 120 minutes
Walk With A Legend - 120 minutes

Yes, vouchers for Manchester City Tours can be purchased on our website here.

These vouchers can be redeemed on our website by the person who is gifting.

Please note Gift Voucher are non-refundable and must be redeemed against the allocated type of Stadium Tour.