Tickets for this fixture will be issued as paper tickets

• Duplicate tickets will not be issued
• Turnstiles will be open from 7pm (local time). 
• It is recommended that fans arrive no later than 1 hour before kick-off. Fans may be kept behind after the end of the game until local police deem it safe to leave.
• Food & Beverage will be available inside the Stadium.
• Both Card & Cash payments are accepted in the Stadium.
• Flags & Banners should be a maximum size of 1 m. by 2 m. Flags & Banners will be checked at the entrance for size and message displayed. Flags over this size will need to be reviewed provided a fire safety certificate is presented, and the case has been pre-authorised by the National Police Co-Ordinator.

• The address for the Stadium is: Santiago Bernabeu. Avda. Concha Espina, 1.28036, Madrid (Telephone number +34 913 983 726)
• The nearest station is Santiago Bernabeu.

As guardians of this great Club, we all have a responsibility to act as ambassadors of not only Manchester City, but also the city of Manchester.

This includes respecting The Club’s values and we will not tolerate discriminatory behaviour of any kind. Anyone found to be behaving in a discriminatory manner will be banned from attending matches.

If you witness incidents like these please get in contact with a steward as soon as you can and report your concerns as this will help us to act on them as quickly as possible. You can also alert the Supporter Liaison Officer by email [email protected] or by mobile, +44 (0)7827 997817.

British Consulate

Public access to the British Consulate-General is by appointment only. 24/7 support is available by telephone for all routine enquiries and emergencies. Please call + (34) 91 714 63 00.

Full information can be found here.

Emergency Travel Documents

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel. Apply online for an emergency travel document If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are arrested

You can contact the British Consulate and request consular assistance if you are arrested, however they cannot get you out of prison, represent you in court or pay your bills. If you wish to contact an embassy official to ask they contact your next of kin, please make this request clear to the local police authorities.

Please ensure you keep the Supporter Liaison Officer updated at any time you speak to the British Consulate or have to make use of any of the emergency number.

Lost Wallets

If you lose your wallet, please try to cancel your credit cards as soon as possible. British Embassy officials cannot give you money to help you return home. You can use most major credit cards to obtain money from cash machines if you have your PIN.

The British Embassy in Madrid can provide you with telephone and internet facilities during opening hours.

We wish you a safe flight and look forward to seeing you in Madrid.

Atletico Madrid are hosting an exhibition on Man City in their Museum. Information and tickets can be found here