St. James' Park
BST
Ticket Information
The Club has received an allocation of 4,885 tickets, including 24 wheelchair bays and a number of tickets for ambulant fan’s.
From this allocation, the following groups will receive tickets for this match: Season Ticket Members, Seasonal Hospitality Members, Owner, Board of Directors, Football Management, Players, Club Officials and Staff, Former Players, Club Partners and the Man City Supporters Club.
We would like to remind fan’s that we advise against booking travel or accommodation for fixtures until they secure a ticket. Fixture dates and kick-off times can change at any time.
Key information
- Allocation: 4,885
- On sale: Thursday 7th September
- Pricing: £5.00 - £20.00
Age Band | Standard | Disabled Supporters |
Adult (21-64) | £20.00 | £10 |
Over 65 | £10.00 | £5 |
Under 18 | £10.00 | £5 |
Points | Date | Time |
Season Ticket Members on the League Cup Scheme with 20,000 ticket points | Thursday 7th September | 10am |
Season Ticket Members on the League Cup Scheme with 16,000 ticket points | Thursday 7th September | 1pm |
Season Ticket Members on the League Cup Scheme with 12,000 ticket points | Thursday 7th September | 4pm |
Season Ticket Members on the League Cup Scheme with 8,000 ticket points | Friday 8th September | 10am |
Season Ticket Members on the League Cup Scheme with 4,000 ticket points | Friday 8th September | 1pm |
All Season Ticket Members on the League Cup Scheme | Friday 8th September | 4pm |
Season Ticket Members with 20,000 ticket points | Monday 11th September | 10am |
Season Ticket Members with 10,000 ticket points | Monday 11th September | 1pm |
Any Season Ticket Member | Monday 11th September | 4pm |
Cityzens Matchday & Junior Members | Tuesday 12th September | 10am |
General Sale | Tuesday 12th September | 1pm |
Similar to previous seasons, Season Ticket Members aged between 18 and 25 years old (based on fan's age on 1st August 2023) on the League Cup Scheme can purchase from an exclusive allocation of away match tickets on the first day of sale.
However, for the 2023/24 season, to help improve the purchase journey, the Club will assign the 5% allocation for 18–25-year-olds to a specific block in the away section.
Fans with the necessary ticket points to be able to buy in the first window will be excluded from this allocation and can select a seat in a location of their choosing.
Any tickets that are not purchased on this day will be added to the wider allocation for Season Ticket Members.
Please note the entire away section at St James' Park is now classified as safe standing.
The Club has received an allocation of 24 wheelchair bays and an allocation of seating for ambulant disabled fan's. Qualifying fan's will also be allocated a complimentary personal assistant seat, should they be eligible. Qualifying disabled fan's can purchase online as follows.
- Wheelchair Users – simply log in to your online account, select the ‘wheelchair section’ and you will be allocated the best available position.
- Ambulant Disabled – once logged in to your account, select the block you would like to sit in, and you will be allocated the best available seats.
When purchasing wheelchair bays online, select the quantity as one ticket, as this will also allocate the personal assistant to the basket. Within the basket, you can then change the owner of the second ticket to your personal assistant.
If you have a specific seating requirement or need general access advice for St James' Park, please contact the Access Team on +44 (0)161 444 1894
Read a guide to St James' Park
Find out everything you need to know about visiting St James' Park
As guardians of this great Club, we all have a responsibility to act as ambassadors of not only Manchester City, but also the City of Manchester. On your visit to St James Park please respect the stewards and staff at the Club and we ask that you:
- Remain in the seat that you have purchased.
- Keep your ticket with you at all times.
- Do not block the aisles or gangways.
- Do not smoke.
- The use of pyrotechnics, flares and smoke bombs is strictly prohibited
Entry to St James' Park will be granted on the presentation of a valid ticket purchased from the Club. The Club excludes all liability to any supporter who is denied entry to St James Park as a result of their ticket having been purchased through an unauthorised seller. The unauthorised sale or disposal of tickets may also amount to a criminal offence and the Club will inform the police as soon as it becomes aware of any unauthorised sale or disposal of tickets.
All tickets are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2023-24 Away Match Terms and Conditions of Sale and the applicable Ground Regulations of the opposing team.
It is important to note that tickets cannot be returned within 7-days of the match in line with our refund policy.
Away match FAQs
If you have not received your away match ticket on the last working day before the match, please contact Fan Support by calling +44 (0)161 444 1894 and we will arrange a ticket for collection at the away ground.
The ticket must be collected by the owner of the ticket with photo ID.
Fans who have an arranged collection will be sent information of how to collect their ticket.
Supporters purchasing tickets online will need to have a valid email address which is already registered with the Club, and a valid Supporter Number before they can log into their account online.
If any supporter has forgotten their password, they will have the option to request a new password which will be sent to their registered email address. You can also view your ticket points online by logging in here, and clicking ‘My Account’.
There is a limited allocation for juniors to purchase at the same time as a qualifying adult. At the point where the adult qualifies, they can also purchase one junior ticket regardless of the junior’s ticket point status.
Once this limited allocation has been sold, no further tickets will be available, and all junior supporters must then qualify in their own right to purchase an away ticket.
Tickets for away matches will be dispatched via Royal Mail approximately 10 days before the match and will be sent to the lead supporter in the transaction.
Mobile Tickets will be emailed to the lead purchaser approximately 5 days prior to the fixture.
You will not receive ticket points for away match tickets.
Criteria for away match tickets for the 2024/25 Season are released approximately 4 weeks in advance of the match.
Tickets are available to purchase online or over the phone* on +44 (0)161 444 1894. Tickets are sold subject to qualifying criteria.
Supporters who are registered as disabled with the Club as disabled are able to purchase tickets online or by calling the Access Team +44 (0)161 444 1894.
*Please note, that tickets purchased over the phone will incur a booking fee of £2.50. Our match ticket phone line is open from 9:30am-5:15pm, Monday to Sunday.