Frequently Asked Questions
General Information
The Champions Homecoming Party event will take place from 6:00pm – 10:00pm. Please note that timings may be subject to change.
Doors will open at 6:00pm.
Last entry is 7:00pm, so we recommend arriving early to allow enough time for ticket checks and security screening.
An evening of celebrations, entertainment, music, and live event moments with fellow City fans. More details about the evening will be shared closer to the event.
Yes – food and drink will be available to purchase throughout the evening. There will be a range of food stalls on-site, with vegetarian, vegan and gluten-free options available.
Alcohol will be available to purchase directly from the bar. Standard Challenge 25 ID checks will be in operation throughout the event.
There’s no strict dress code, but we recommend City colours and smart casual attire.
Tickets & Entry
All guests must have a valid mobile ticket to enter the event.
No, once the event is sold out, no additional tickets will be released or available on the door.
Yes. If you miss out during the priority access window, you can still purchase a ticket during the general sale, which opens on Tuesday 12th May and is available to anyone wishing to buy a ticket. After these have been sold, no further tickets will be available.
Yes. All guests will go through ticket checks and security before entering the venue.
Yes, this is an all-ages event. Anyone under the age of 18 must be accompanied by an adult.
No. Re-entry will not be permitted once you leave the venue.
Last entry is 7:00pm
Getting There
Albert Hall Manchester
27 Peter Street
Manchester
M2 5QR
We strongly encourage fans to use public transport where possible. Albert Hall Manchester is centrally located and easy to reach by train, tram, bus, taxi, or ride-share services.
· Manchester Oxford Road – 0.4-mile walk
· Deansgate – 0.4-mile walk
· Manchester Piccadilly – 0.9-mile walk
· Manchester Victoria – 0.7-mile walk
There is no dedicated event parking, but there are several pay and display public car parks nearby, including:
- NCP Manchester Great Northern – 0.2 miles
- NCP Manchester Central – 0.3 miles
- Q-Park Piazza – 0.3 miles
Please note that availability cannot be guaranteed.
Yes, taxi and ride-share pick-up and drop-off points are available close to the venue.
Bags & Prohibited Items
Small bags no larger than A4 size will be allowed following security checks.
Large bags and suitcases are discouraged. Cloakroom and bag-drop facilities are available free of charge but subject to availability.
The following items are prohibited:
- Weapons or sharp objects
- Illegal substances
- Fireworks, flares, or smoke devices
- Glass bottles or cans
- Large poles, drums, air horns, and amplified instruments
- Professional cameras or recording equipment without approval
- Food and Drink
- Any item considered unsafe by venue security
Flags and banners are welcome as long as they are appropriate, do not contain offensive language, and do not block views or create safety concerns.
Large poles, drums, air horns, and amplified instruments may not be permitted.
Smoking and vaping are only permitted in designated outdoor areas, in line with venue policy.
Accessibility
Albert Hall is a grade II listed building. The first floor has 28 steps from the ground floor box office level, with a handrail. The second floor has a further 24 steps with a handrail. There are 52 steps in total. Albert Hall has recently installed a lift to improve accessibility. This is managed by the accessibility manager during events, with the use of a key to get in. If you need to use the lift, please let a staff member know and they will escort you in.
The Albert Hall accessibility area is located on the balcony level of the venue. This reserved seated area has access to an accessible toilet and an excellent view of the stage. A steward and drinks runner will be on hand to assist guests. Please be aware that this is a completely seated area, and you will be told to remain seated if you’re standing, this is because it could block the view of others who may not be able to stand for the show. There is a wheelchair platform which can accommodate up to three wheelchair users. The platform also includes a few foldable seats for companions, so you can enjoy the event together. Please book a wheelchair accessible ticket to access this area.
Yes. Accessible toilet facilities are available within the venue.
PA ticket can be bought at point of purchase (via the Club) by supporters who already have a Personal Assistant ticket linked to their account.
Please contact Manchester City’s fan support (on +44(0) 161 444 1894) before the event so the team can support any requirements where possible.
