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Burnley v City: Supporter information

Important service information ahead of our Premier League away fixture against Burnley, Sunday 28th April 2.05pm kick-off.

We ask you to arrive early to ensure that there are no delays in entering the stadium.  

Supporters attending this match are advised not to take any bags unless essential. Bags will be searched, in accordance with visiting supporter stand security procedures, which may cause a delay in entering the stadium. 

Travelling to the Stadium

For directions to Turf Moor, including address and contact details, please see the visiting supporters guide here.

Parking restrictions are in place on surrounding streets on matchdays. Supporters are advised to use the adjoining cricket or one of the following car parks:

Woodgrove Car Park (BB11 3RQ)

Deamill (Plumb St) Car Park (BB11 3AG)

Millennium NCP (BB11 1PZ)

Aircelle Ltd (BB10 2TQ)

The nearest train Stations are Burnley Manchester Road and Burnley Central both within 1-mile of the Stadium. 

Supporters are advised to always allow extra time to travel on a match day and plan ahead.

Ticket collections  

Supporters are located in Blocks 1,2, 5 & 6. Blocks 9-13 and 17-21 of the Ladbrokes Stand. 

Supporters collecting tickets can do so from the Ticket Collection Point, which is located in the Bob Lord Stand, 90 minutes before kick-off.

Supporters are advised to collect their tickets at least 60-minutes before kick-off to pass through security checks and enter the stadium in time. 

Accessibility

Headsets can be provided to disabled supporters at Turf Moor upon request.

The Clubs access statement can be found here.

Official match ticket

Turnstiles will open approximately 90 minutes prior to kick-off.

Supporters are located in Blocks 1,2, 5 & 6. Blocks 9-13 and 17-21 of the Ladbrokes Stand. 

Please find the correct turnstile printed on your match day ticket. It is important that aisles are kept clear and supporter do not stand in the hatched areas.

The Club accepts no liability for tickets purchased through unofficial channels. 

General

There are no cash points in the ground. The nearest cash points are located at Lyndhurst Road and one opposite the Turf Pub on Yorkshire Street.

The Burnley visiting supporter guide can be found here.

Code of Conduct: Respect the badge

If you ever witness crime, vandalism, violence, drugs, the use of smoke bombs and pyrotechnics or abusive behaviour from visiting or home supporters, inside or outside a Stadium, contact a steward as soon as you can and report your concerns.

Man City is proud to support the Kick It Out campaign. Download the KIO reporting app today.

Turf Moor has a strict no smoking policy; the use of electronic cigarettes is also prohibited. 

Supporters travelling via public transport are asked to be mindful of other passengers travelling and respect the staff on board. 

Burnley general enquiries can be contacted on 01282 446800.

Should you require any information from Manchester City Supporter Services, the phone lines are open Monday to Friday, 9am to 5:00pm (closed Weekend’s and Bank Holidays).

For this fixture, the Supporter Services phone line will be open from 8am-2.15pm.


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