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Tickets and Travel

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West Ham v City: Ticket information

FLASHBACK: To last season's Premier League clash at West Ham where City triumphed 4-1

FLASHBACK: To last season's Premier League clash at West Ham where City triumphed 4-1

Ticket details for City's Premier League game away at West Ham...

West Ham United v Manchester City
Saturday 24th November | Kick off 3:00pm

The Club has received an allocation of 2,940 tickets priced as follows:

  • Adults - £30.00
  • Under 16s - £25.00
  • 16-20 - £25.00
  • Over 65s - £25.00

The Club would like to remind supporters that it advises against booking travel or accommodation for fixtures until they secure a ticket. Fixture dates and kick-off times can change at any time.

The following groups will receive an allocation of tickets for this match: Supporters, Seasonal Hospitality Supporters, Football Management, Players, Club Partners and the MCFC Supporters Club.

QUALIFYING SALES CRITERIA

Tickets will be available online at www.mancity.com/tickets, by telephone on +44 (0)161 444 1894 (option 1) and in-person at the North Stand Ticket Office located behind the City Square Stage and facing the City Store at the Etihad Stadium.

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with:

  • 22,000 or more ticket points – Tuesday 30th October at 9am
  • 21,000 or more ticket points – Tuesday 30th October at 3pm
  • 20,000 or more ticket points – Wednesday 31st October at 9am
  • 19,500 or more ticket points – Wednesday 31st October at 3pm
  • 19,000 or more ticket points – Thursday 1st November at 10am
  • 18,500 or more ticket points – Thursday 1st November at 3pm
  • 18,000 or more ticket points – Friday 2nd November at 9am
  • 17,500 or more ticket points – Friday 2nd November at 3pm
  • 17,000 or more ticket points – Monday 5th November at 9am
  • 16,500 or more ticket points – Monday 5th November at 3pm
  • 16,250 or more ticket points – Tuesday 6th November at 9am
  • 16,000 or more ticket points – Tuesday 6th November at 3pm

Should any tickets remain; further selling criteria will be announced on the website.

There is a limited allocation for juniors to purchase at the same time as a qualifying adult. At the point where the adult qualifies, they can also purchase one junior ticket regardless of the junior’s ticket point status.

Once this limited allocation has been sold, no further tickets will be available, and all junior supporters must then qualify in their own right to purchase a ticket.

This option is available online and over the phone on +44 (0)161 444 1894 option 1.

*Tickets purchased over the telephone will be subject to a £2.50 booking fee per ticket. Phone lines are open 8am to 8pm, 7 days a week. Booking fees may apply on all channels.

If the supporter number used is that of an adult, then only an adult ticket may be purchased. This also applies to, 16-20s, Under 16s and Over 65s.

Cityzens with a 2018/19 Platinum or 2018/19 93:20 Seasoncard will be awarded 40 ticket points. Cityzens with a 2018/19 Gold Seasoncard will be awarded 20 ticket points for attending this fixture.

DISABLED SUPPORTERS

The Club has received an allocation of 21 wheelchair bays and a limited number of walking ambulant tickets, both with the provision for a free personal assistant. Disabled supporters are unable to purchase online.

Those who meet the qualifying criteria should call the Access Line on +44 (0)161 444 1894 (option 1). For additional help or assistance, please contact our Disability Access Officer on +44(0)161 444 1894 (option 1).

If you are making your own way to the London Stadium, plan your journey following the directions as advised by West Ham United available here.

FORGOTTEN YOUR ONLINE LOG IN?

Supporters purchasing online will need to have a valid email address which is already registered with the Club, and a valid supporter number, before they can log into their account online.

If any supporter has forgotten their password, they will have the option to request a new password which will be sent to their registered email address. 

You can also view your ticket points online by logging in here, and clicking ‘My Account’.

LINKING YOUR FRIENDS AND FAMILY

Don’t forget to link your Friends and Family before you buy. You can do this at any time, why not log in online now and set your group up now.

RESPECT THE BADGE

As guardians of this great Club, we all have a responsibility to act as ambassadors of not only Manchester City, but also the City of Manchester. On your visit to the London Stadium, please respect the stewards and staff at the Club and we ask that you:

  • Remain in the seat that you have purchased.
  • Keep your ticket with you at all times.
  • Do not block the aisles or gangways.
  • Do not smoke.
  • The use of pyrotechnics, flares and smoke bombs is strictly prohibited

The Ticket Office is open Monday to Friday 9am to 5:30pm. Supporter Services is open Monday to Friday, 9am to 5pm. Both facilities will open at 10am on Thursday and are closed on Weekends & Bank Holidays, except where there is a First Team home match. For queries, please call +44 (0)161 444 1894.

To keep up to date with all the current ticketing information follow official Twitter account, @MANCITYHELP

All tickets are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2018-19 Away Match Terms and Conditions of Sale and the applicable Ground Regulations of the opposing team. 

It is important to note that tickets cannot be returned within 7-days of the match in line with our refund policy.

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