Match tickets will be despatched as paper tickets directly from ourselves to the lead purchaser.
Ticket points are no longer awarded for away fixtures.
TICKETS FOR DISABLED SUPPORTERS - ONLINE
The Club has received an allocation of 3 wheelchair bays and a limited number of tickets for ambulant disabled supporters. Eligible disabled supporters will also receive a complimentary personal assistant ticket.
- Wheelchair Users – simply log in to your online account, select the ‘wheelchair section’ and you will be allocated the best available position
- Ambulant Disabled – once logged in to your account, select the block you would like to sit in, and you will be allocated the best available seats
When purchasing online, select the quantity as one ticket, as this will also allocate the personal assistant to the basket. Within the basket, you can then change the owner of the second ticket to your personal assistant.
If you have a specific seating requirement where you need to discuss the seats that the opposing club may have allocated for easy access, please contact the Access team on +44 (0)161 444 1894 (option 1, option 2, option 2) to discuss your requirements in more detail.
**Tickets purchased over the telephone will be subject to a £2.50 booking fee per ticket. Phone lines are open 8am to 8pm, 7 days a week. Booking fees may apply on all channels.
FORGOTTEN YOUR ONLINE LOG IN?
Supporters purchasing online will need to have a valid email address which is already registered with the Club, and a valid Supporter Number, before they can log into their account online. If any supporter has forgotten their password, they will have the option to request a new password which will be sent to their registered email address. You can also view your ticket points online by logging in here, and clicking ‘My Account’.
LINKING YOUR FRIENDS AND FAMILY
Don’t forget to link your Friends and Family before you buy. You can do this at any time. Why not log in online now and set up your group up now.
As guardians of this great Club, we all have a responsibility to act as ambassadors of not only Manchester City, but also the City of Manchester. On your visit to the Estádio José Alvalade, please respect the stewards and staff at the Club and we ask that you:
- Remain in the seat that you have purchased.
- Keep your ticket with you at all times.
- Do not block the aisles or gangways.
- Do not smoke.
- The use of pyrotechnics, flares and smoke bombs is strictly prohibited
All tickets are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2021-22 Away Match Terms and Conditions of Sale and the applicable Ground Regulations of the opposing team. It is important to note that tickets cannot be returned within 7-days of the match in line with our refund policy.
If you have any further questions, you can contact us on +44 (0)161 444 1894 (Option 1). Alternatively, email us at [email protected]. You can also get in touch via the Supporter Services twitter handle, @ManCityHelp.
We’re available between 8am-8pm, seven days a week.