Supporters can purchase up to six (6) tickets.

Match tickets will be despatched as paper tickets. 

The Club has received an allocation of 9 wheelchair bays and a limited allocation of tickets for ambulant disabled supporters. Eligible disabled supporters will also receive a complimentary personal assistant ticket. Qualifying disabled supporters can purchase by calling the Access Line on +44 (0)161 444 1894 (option 1, 2, 2) or online as follows.

Wheelchair Users – simply log in to your online account, select the ‘wheelchair section’ and you will be allocated the best available position
Ambulant Disabled – once logged in to your account, select the block you would like to sit in, and you will be allocated the best available seats
When purchasing online, select the quantity as one ticket, as this will also allocate the personal assistant to the basket. Within the basket, you can then change the owner of the second ticket to your personal assistant. 

If you have a specific seating requirement where you need to discuss the seats that the opposing club may have allocated for easy access, please contact the Access team on +44 (0)161 444 1894 (option 1, option 2, option 2) to discuss your requirements in more detail.

As guardians of this great Club, we all have a responsibility to act as ambassadors of not only Manchester City, but also the City of Manchester.  On your visit to Oakwell Stadium please respect the stewards and staff at the Club and we ask that you:

• Remain in the seat that you have purchased.
• Keep your ticket with you at all times.
• Do not block the aisles or gangways.
• Do not smoke.
• The use of pyrotechnics, flares and smoke bombs is strictly prohibited

All tickets are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2023-24 Away Match Terms and Conditions of Sale and the applicable Ground Regulations of the opposing team. 

It is important to note that tickets cannot be returned within 7-days of the match in line with our refund policy.

If you have any further questions, you can contact us on +44 (0)161 444 1894 (Option 1). Alternatively, email us at [email protected]. You can also get in touch via the Fan Support twitter handle, @ManCityHelp.

We’re available between 8am-5pm, seven days a week.

If you have not received your away match ticket on the last working day before the match, please contact Fan Support by calling +44 (0)161 444 1894 and we will arrange a ticket for collection at the away ground. 

The ticket must be collected by the owner of the ticket with photo ID.

Fans who have an arranged collection will be sent information of how to collect their ticket.