Terms and Conditions

Competition Terms and Conditions

The Fan Volunteering Trip Cape Coast 2023 (the “Competition”) is run by Manchester City Football Club Limited. By entering, you fully agree and accept these Competition Terms and Conditions (“Competition T&Cs”).

Who Can Enter

The Competition is open to residents in Ghana who are registered Cityzens and meet the criteria set out below. Proof of identity and age will be required. Employees of the Club or their families as well as any person professionally connected with the Competition are not eligible to enter.

To enter the Competition, visit https://cityzens.mancity.com.

Entrants must be:

registered Cityzen;
18 years or older as of 1^st January 2023;
resident in Ghana;
available to travel to Cape Coast on the prize dates;
willing to undergo safeguarding training; and
in good health and prepared for a moderate level of physical activity.

Due to the physical and challenging nature of the Prize, a good level of health (both mental and physical) and fitness is required. Entrants must notify the Club at the time of entry of any physical or mental impairments which may be relevant to the entrant’s ability to have full enjoyment of the Prize.

Please note that if your application is successful, you will be asked to review and sign the following ahead of departure:

Volunteer Self-Declaration form
City Football Group Safeguarding Code of Conduct;
Play Soccer Ghana Safeguarding Policy;
Planet Water Foundation waiver; and
Image and video consent form - volunteers will be asked to consent to being featured in video content and imagery captured from the trip to be used by City Football Group, its partners and chosen media outlets.

How to Enter

The opening date and time for the Competition is: 19 December 2022 at 10:00 and the closing date and time is 30 December 2022 at 23:59 (the “Competition Period”). Any entries received outside the Competition Period will not be considered for the Competition, even if they appear to be registered.

To enter: visit https://cityzens.mancity.com and complete the written application form telling us why you would like to volunteer, your connection with Manchester City and how you are making a positive community impact.

Other Conditions for Entry

Only one entry is permitted per person for each Competition.

The following entries are not valid entries: (i) entries which do not meet any eligibility or entry requirements as set out in these Competition T&Cs (ii) entries submitted using a method or technique designed to unfairly increase chances of winning; (iii) third party or bulk entries; (iv) entries made in breach of these Competition T&Cs; (v) entries with inappropriate, illegal or offensive content; (vi) entries received outside the Competition Period; (vi) dishonest entries.

The Club may verify the validity of entries, disqualify any entrant and invalidate or recover prizes issued to an entrant following breach of these Competition T&Cs or if your conduct is contrary to the spirit or intention of the Competition. The Club deals with such prizes at its discretion.

No responsibility can be accepted for (i) any incorrect, inaccurate or incomplete entries or information caused by an entrant or occurring during transmission or (ii) entries not received for whatever reason, including for entries lost, delayed or corrupted, or due to computer error in transit.

For user generated content competitions: Entries must be the original work of the entrant and not previously published anywhere else. Entries must not contain anything defamatory, obscene, illegal or otherwise inappropriate as may be deemed by the Club. The image you upload must not contain any of the following: (i) trademarks or company names (ii) slogans, tag lines, branding, marketing or promotional products, services or images of companies (iii) images of, or the name or nickname of, celebrities, musicians, sportspersons, entertainers, public figures, film stars, cartoon characters, members of the royal family or other famous people (iv) contact information (v) political statements or images relating to ethnicity or religion (vi) images of flags (vii) images, signs, symbols or text relating to money, currency, drugs, tobacco, alcohol, gangs, hatred, graffiti, betting, gambling, or financial products and services (viii) provocative, lewd or sexual images or content (ix) nudity (x) offensive, anti-social or obscene material (xi) any reference to the Olympic Games, World Cup or any other international branded event or (xiii) weapons.

The Club reserves the right to reject any name, photograph or text it considers inappropriate or offensive.

Selecting a winner

Stories shall be judged based on the following elements:

A strong and emotive community story, with evidence of the entrant’s involvement;
A clear passion for the Club; and
Desire to take part in a volunteer trip with Cityzens Giving in Cape Coast.

Selected winners will be required to complete safeguarding training which will be delivered as part of an in-person brief in Cape Coast.

All entries will be verified by the Club and/or its agents.

The winners will be notified by email following the closing date. In order to accept the prize, the winners will be required to communicate their acceptance to the Club by email within 5 days of being offered the prize. The Club may require the winner(s) to communicate their acceptance to the Club on less notice if reasonably necessary. Reasonable efforts will be made to contact the winner(s). If the winners cannot be contacted or if the winner(s) fails to communicate their acceptance of the prize to the Club within 5 working days of being contacted by the Club, or is unable to comply with these Competition T&C’s, the Club reserves the right to offer the prize to another eligible entrant selected by the same judges. The Club’s selection of the winners is final.

The Prize

The prize will be a volunteer experience in Cape Coast with Cityzens Giving and Xylem on 1 & 2 February 2023. There are four places available on the trip.

Volunteers are requested to arrive in Cape Coast by 5pm on 31 January 2023 and can depart from 5pm on Thursday 2 February 2023 or the morning of Friday 3 February 2023 (all travel to and from Cape Coast will be at the participants’ own cost).

Activities will include:

Constructing two water towers to provide access to clean water for the local community
Interacting with Young Leaders from the project and learning about football-based water education
Supporting Young Leaders to deliver a community football festival

Participation in the volunteer project could include activities that may be hazardous, including, but not limited to, construction activities, the use of power tools and other electrical equipment and loading and unloading heavy equipment and materials. City Football Group will take reasonable steps to minimise risk but applicants should be aware of these risks when deciding whether to apply.

The trip includes:

Transport on the ground in Cape Coast;
Hotel accommodation and all meals in Cape Coast;
Hard hats, safety glasses and gloves as required; and
City Football Foundation representatives to accompany volunteers throughout the trip.

No cash alternative to the prize will be offered. The prize is non-refundable, non-transferable and cannot be offered for sale. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice. In the event of a prize being unavailable, the Club reserves the right to offer an alternative prize of equal or greater value. The Club reserves the right in its sole discretion to withhold delivery of the prize until proof of eligibility and/or identity requested by the Club has been confirmed and if such proof is not produced on request to disqualify the entrant from the Competition. The winner is responsible for ensuring they are able to comply with these Competition T&Cs. In the event they are unable to do so then the Club reserves the right to redraw the prize.

The winner is responsible for their own expenses and travel arrangements not specifically included in the prize.

The Club is not liable for delayed or non-delivery of prizes for any reason beyond its control, including but not limited to loss or theft in transit or any failure by you to accept delivery of a prize for any reason.

Publicity

The Club reserves the right to publish any or all entries (including parts of entries) and publication does not necessarily mean the entrant has won a prize.

The winner(s) agrees to participate in reasonable publicity relating to this Competition, including but not limited to having their name, photograph and disclosure of county of residence published with their entry and used for future promotional, marketing and publicity purposes in any media worldwide without notice or without any fee being paid and will co-operate with any other reasonable requests by the Club relating to any post-winning publicity. No fees shall be payable to any entrant in relation to their entry in any Competition or any publicity relating to the Competition.

Intellectual Property

The Club does not claim any rights of ownership in your entry. As such, entrants will retain ownership of the copyright in their submitted entries and, subject to any license granted to the Club, you will also have the right to use your entry however you choose.

By submitting your entry to the Club you hereby grant to the Club, and parties authorised by the Club, an irrevocable, perpetual, non-exclusive, royalty free, transferrable license (with the right to sub-license) to use, edit, reproduce, play, perform, modify, translate, distribute, prepare derivative works of and/or to display your entry (or part thereof) at the Club sees fit in any medium or method (whether now or later developed) to be exercised in the Club’s sole discretion throughout the world.

You hereby irrevocably and unconditionally waive any so-called “moral rights of authors” in your entry and such rights under section 77 and section 80 of the Copyright Designs and Patents Act 1988, or similar rights arising under the laws of any jurisdiction, as you now have or hereafter acquire in relation to your entry.

General

The Club’s decision is final and binding. No correspondence will be entered into. Entry implies acceptance of these terms and conditions.

The Club reserves the right to hold void, suspend, cancel or amend the Competition at any time as it sees fit and if voided, suspended or cancelled the Club is under no obligation to deliver the Prize to any Competition entrant.

To the extent permitted by law, the Club is not liable for any loss, damage, injury or disappointment suffered in connection with the Competition or any delays or failure (in whole or in part) to perform any of its obligations if such delay or failure is caused by something beyond its control.

The Club will not be held responsible for the winner and/or companion not taking advantage of the prizes due to health or any other reason.

The Club reserves the right to suspend the volunteer from the programme at any time, in the case of breach of the Safeguarding Code of Conduct.

The Competition and these Competition T&Cs will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

The Club’s Customer Services team may be contacted on +44 161 444 1894. The promoter is: Manchester City Football Club Limited (company no. 40946) whose registered office is at Etihad Stadium, Etihad Campus, Manchester M11 3FF.

Personal Data

All Personal Data will be held and used by the Club in accordance with the Club’s privacy policies (which can be found at https://www.mancity.com/common/privacy) and in accordance with data protection legislation. By entering a Competition, you agree to the collection, retention, usage and distribution of your personal information in accordance with the Club’s privacy policy. We may also use the information you provide to verify your age and identity.

Thanks for reading!