SAFE TICKET BUYING
OFFICIAL SELLERS
Valid tickets for Manchester City Football Club matches (home and away) should only be purchased from Manchester City or official, authorised sellers.
If you pay more than the face value or have bought the ticket through unofficial channels, your ticket may be void, and you are likely to be refused entry to the stadium.
See below for where to buy Official match tickets and information on safe ticket buying.
You can purchase official match tickets* and hospitality packages from:
- mancity.com/tickets
- +44 (0)161 444 1894
- In person at the Etihad Stadium Ticket Office.
*Online, in-person, and telephone booking fees apply
You can purchase official match tickets* and hospitality packages from these official sellers:
- SportsBreaks - https://www.sportsbreaks.com/Football/Premier-League/Manchester-City
- Circuit Hospitality - www.vipfootballhospitality.com
- Champions Travel - https://champions-travel.com/football/manchester-city
- Coltour - www.coltour.co.il/product-category/clubs/manchester-city
- GO Sports Travel - https://www.gosporttravel.com/en/football/manchestercity-etihad-stadium
- P1 Travel - www.p1travel.com/en/organizer/manchester-city
- Sports & Music - www.sportandmusic.co.uk
- Travel Connection - www.travelconnectionleisure.com/en
Any official or authorised reseller will clearly identify themselves with approved Club branding.
SAFE TICKET BUYING
The unauthorised sale of football tickets is a criminal offence under UK law.
Ticket touts no longer just sell tickets outside the stadium, they also sell them on Social Media and online marketplaces.
Unauthorised sellers often advertise tickets they don’t have, sell the same ticket multiple times and also sell tickets for an inflated price.
During the 23/24 season, the average ticket price paid by supporters who purchased from unauthorised sellers was £203 per ticket, the highest being £1,300 for a standard match ticket.
Tickets sold by unauthorised sellers may be void, and you are likely to be refused entry to the stadium.
Some resellers package tickets with hospitality, travel and/or accommodation to appear genuine. As with tickets, packages should only be bought through authorised channels, as outlined above.
- Match tickets on sale many months before the date of the match
- Exact location of the seats not confirmed (no stand, row or seat number)
- Large volumes of tickets being on offer for the most high-profile matches
- Being required to collect the tickets from a hotel, or a location that is not the stadium
- Being required to return the tickets after the match
- Heavily-inflated match ticket prices.
Click here for additional information on Safe Ticket Buying provided by the Premier League.
If you are in any doubt or would like further advice, please contact Fan Support on +44 (0)161 444 1894 or you can email [email protected].
We want you to enjoy your match experience in comfort and safety and ensure that the ticket you buy is genuine. You can guarantee you are obtaining official match tickets by only purchasing directly from Manchester City Football Club or one of our authorised resellers.
The tickets you bought may have been sold without the authority of the Club.
To assist us in our investigation and look into this further, please click on the link below and fill in the form.
https://www.mancity.com/help-and-support/retained-ticket-form?utm_source=mancity
If you have been offered tickets or have any information in relation to tickets being offered outside of authorised channels, please report this to the club via [email protected]. All information is treated in the strictest confidence.