SAFE TICKET BUYING

You can purchase official match tickets and hospitality packages from:

• mancity.com/tickets
• +44 (0)161 444 1894 
• In person at the Etihad Stadium Ticket Office.

You can purchase official match tickets and hospitality packages from these official sellers:

• SportsBreaks
• Circuit Hospitality
• Champions Travel
• Coltour
• GO Sports Travel
• P1 Travel
• Sports & Music 
• Travel Connection 
• Viagogo 

Any official or authorised reseller will clearly identify themselves with approved Club branding.

If you’ve purchased tickets from an unofficial source, fill out this form and our Ticket Compliance team can investigate.

The unauthorised sale of football tickets is a criminal offence under UK law.

Ticket touts no longer just sell tickets outside the stadium, they also sell them on Social Media and online marketplaces.

Unauthorised sellers often advertise tickets they don’t have, sell the same ticket multiple times and also sell tickets for an inflated price.

Tickets sold by unauthorised sellers may be void, and you are likely to be refused entry to the stadium.

Some resellers package tickets with hospitality, travel and/or accommodation to appear genuine. As with tickets, packages should only be bought through authorised channels, as outlined above. 

We want you to enjoy your match experience in comfort and safety and ensure that the ticket you buy is genuine. You can guarantee you are obtaining official match tickets by only purchasing directly from Manchester City Football Club or one of our authorised resellers, listed above.

Warning signs that tickets may be fake or being sold without the clubs authorisation:

• Match tickets on sale many months before the date of the match
• Exact location of the seats not confirmed (no stand, row or seat number)
• Non existent stadium areas, such as 'Longside Upper Tier'
• Large volumes of tickets being on offer for the most high-profile matches
• Being required to collect the tickets from a hotel, or a location that is not the stadium
• Being required to return the tickets after the match
• No seat details or incorrect stadium areas.
• Being asked to pay for name changes.
• Being asked to pay a bank account that doesn’t match the name of the seller.
• Heavily-inflated match ticket prices
• Always ensure your ticket type matches your age or eligibility.  

If you’ve purchased from an unofficial source, fill out this form, and we’ll do our best to assist. 

We understand that fans travel from around the world to visit the Etihad Stadium.  

Please be aware that ticket rules in the UK might differ from your home country. Even well-known international platforms may not be authorised to sell Premier League tickets. 

To stay safe, always purchase tickets directly from the Club or approved sellers. If in doubt, reach out to us, we’re here to help.  

We’ve made some updates to how tickets can be shared. Here’s what you need to know:  

• Season Ticket Members will be able to add up to 18 people to their Friends & Family list at any point throughout the 2026/27 season, meaning you can keep your group flexible.  

• The Friends and Family system is for personal contacts only. Unknown Fans on social media groups do not count.

• Touts will use tickets that belong to others; by allowing strangers to use your ticket you risk your account being restricted. 
• If you don't know the person, don't let them use your ticket or link them to your account.

• Transferring or offering tickets on social media will result in the ticket being blocked.  

If you’re unsure whether a transfer is allowed, ask us before you share.