Visiting Supporters Access
Access at The Etihad
Visiting supporters have access to the wheelchair bay platform within level 1 that is situated on a super riser platform to ensure full visibility of the pitch. We do not restrict any supporter to a particular area, to enable personal preference and individual requirements. For further assistance and advice on accessible seating, please do not hesitate to contact our Access team directly.
Visiting clubs are supplied with accessible parking bays to allocate to visiting supporters. These bays are located in our Grey carpark (approx. 150yards from the turnstile).
Accessible toilets are located on levels 1 & 3 for visiting supporters. All toilets are fitted with RADAR locks and supporters can use their own key or contact a nearby steward who are in possession of keys. A Changing Places facility is also available to visiting supporters upon request, however, we ask that if you may require this facility you contact the Access team prior to your visit.
If you need to bring medication to the stadium, or specific food or drink items due to dietary requirements, please contact the Access Team who can provide an exemption letter to ensure there are no issues on the day. For medical assistance at the match, please speak to a steward. In addition, to further help supporters with sensory processing issues, we are now pleased to be able to supply sensory bags that include a range of items that will assist with the match day experience. To enquire about one of these bags, please contact the Access Team no later than 72 hours before the fixture. Please note these items are MCFC branded and coloured.
The service provides a full descriptive commentary delivered by our in-house commentators. For further information, or to request a headset, please contact the Access team.
The Club offers accessible tours to wheelchair users. Visitors with special requirements may qualify for a free personal assistant place. Each visitor to our tours will receive a handheld tour device that is in operation with full British Sign Language translation.
The City store located on the Etihad campus is fully accessible to all supporters providing lift access, hearing loops located at both the sales points & ticketing and tours counter. With large aisle ways, seating available & staff on hand to assist, we are confident you will enjoy your experience browsing the official store.