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Access statement

The Manchester City Access Statement has further details about Access at the stadium, including travel, facilities and information to help plan your visit.

The Access Statement can be found here.

A text only version of the Access Statement can be found here.

Disabled Ticketing Policy

The Disabled Supporter Ticketing Policy for the 2017/18 season, can be found here.

The Manchester City Disabled Supporters Association (MCDSA)

The Manchester City Disabled Supporters Association is an independent organisation representing the interests of all Manchester City disabled supporters.

They hold regular meetings and events, for more information about the MCDSA, to join or contact them visit www.mcdsa.co.uk, call +44 (0)7740 859216, email  mark@mcdsa.co.uk or tweet @mancitydsa. 

Seasoncards, memberships and match tickets

Disabled supporters have the opportunity to purchase a Seasoncard, Cityzens Membership or individual match tickets.

All are sold subject to availability.

For further ticket details, please visit the Tickets and Travel section of the Club’s website.

Premium seats

A unique matchday experience with a sports bar and upgraded facilities is available at the Etihad Stadium.

The bar is named 93:20 to recognise that historic goal. 93:20 seats are accessible for disabled supporters and there are 10 home supporter wheelchair bays located within Premium Seats.

Contact the Access Team on +44 (0161) 444 1894 (option 1, option 1 and then option 1) or email Access@mancity.com.


Disabled supporters are able to enjoy matches at the Etihad Stadium, choosing any hospitality package to suit their needs.

Where a disabled supporter is a wheelchair user, due to the location of the wheelchair bays, it is advised that they speak to a Hospitality Sales Representative to ensure the best package is offered and that the chosen package has access to an available wheelchair bay.

Where a personal assistant is required to accompany a Disabled Supporter over the age of 14, the personal assistant of said supporter shall receive a seat free of charge (subject to availability and the provision of supporting proof of eligibility).

All other elements of the Hospitality Package are to be paid at the full prevailing rate.

Contact a Hospitality Sales Representative on +44 (0)161 444 1894 (option 1, option 2) or email on hospitality@mancity.com.

The Hospitality Sales Team is available Monday to Friday; 8:30am to 5:30pm (closed Weekend & Bank Holiday).

Hospitality packages are also available at the Academy Stadium.

Stadium tours

The Club offers accessible tours to wheelchair users. Visitors with special requirements may qualify for a free personal assistant place on the tour, subject to sales criteria and availability. 

Click here for further information about our Etihad Stadium and Club tours.

To discuss any special requirements, please contact our Tours team on +44 161 444 1894 (option 4, option 2) or email tours@mancity.com.

All bookings are subject to availability and issued subject to the Terms and Conditions of Sale.

Summer events

Subject to the event, sales criteria and availability, the Club will sell tickets for wheelchair and ambulant customers.