Below you will find important service information ahead of our away fixture against Everton, Saturday 28 September 5.30pm kick off.

We ask you to arrive early to ensure that there are no delays in entering the stadium.

Supporters attending this match are advised not to take any bags unless essential. Small bags or backpacks (which must fit under your seat) will be searched, in accordance with visiting supporter stand security procedures, which may cause a delay in entering the stadium.


For directions to Goodison Park, including address and contact details, please see the visiting supporters guide here. Supporters travelling via public transport are asked to be mindful of other passengers travelling and respect the staff on board.

Supporters are advised to always allow extra time to travel on a match day and plan ahead.


Supporters collecting tickets can do so with Photo ID from the Bullens Road Ticket Office. The ticket office will be open from 3 hours prior to kick off.

Supporters are advised to collect their tickets at least 60-minutes before kick-off to pass through security checks and enter the stadium in time.


The Clubs access information can be found here.


On rare occasions after the final whistle, there may be a request for visiting supporters to remain in the stadium for a short time whilst the immediate areas are cleared. You will be informed of this during the match via the PA announcements and stewards.

The Club accepts no liability for tickets purchased through unofficial channels.


Following the reopening of surrounding roads, taxis will be available on Goodison Road. Dependent on the distribution of fans leaving the Stadium, there may be delays.


Food and Refreshments in the Stadium: Food - including vegetarian options - and refreshments will be available to purchase at all our stand concourses. Alcoholic drinks purchased outside the Stadium are prohibited in the stadium. The Stadium operates a strict challenge 25 alcohol policy, ID will be required if you look under the age of 25. Fans are permitted to bring their own food.


If you ever witness crime, vandalism, violence, drugs, the use of smoke bombs and pyrotechnics or abusive behaviour from visiting or home supporters, inside or outside a Stadium, contact a steward as soon as you can and report your concerns.

Manchester City is proud to support the Kick It Out campaign. Download the KIO reporting app today.

Goodison Park is a smoke free venue. Use of Cigarettes, Vaporizers or E-Cigarettes is not permitted inside the stadium. Supporters are not able to exit and re-enter the stadium for any reason.

Everton general enquiries can be contacted on 0151 556 1878.

Should you require any information from Manchester City Supporter Services, the phone lines are open Monday to Friday, 9am to 5pm. Both facilities will open at 10am on Thursday’s and are closed Weekend’s and Bank Holidays except where there is a First Team home match. For this fixture Supporter Services will be open from 12pm until 5.45pm.