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Tickets and Travel

Video 1 Gallery

FA Community Shield Ticket Information

We will face Premier League runners-up Liverpool at Wembley Stadium on Sunday 4 August, kick-off at 3pm (BST).

The Club has received an allocation of 29,187 tickets located in the West end of Wembley Stadium. Qualifying supporters can purchase up to four tickets each for this fixture. 

From this allocation, the following groups will receive tickets for this match: Supporters, Seasonal Hospitality Supporters, Owner, Board of Directors, Football Management, Players, Club Officials and Staff, Former Players, Club Partners and the MCFC Supporters Club.

Four categories of match ticket are available to purchase, priced as follows:

Category     Adult   Over 65s   Under 18s

Category 1   £45       £35            £35

Category 2   £35       £25            £25

Category 3   £25       £15            £15

Category 4   £20       £10            £10

Disabled      £20       £10             £10

PLEASE NOTE: Tickets will not be available to purchase or collect ‘in person’ at the Stadium Ticket Office for this match. For this fixture, supporters are able to choose their seats online.  

All children (13 years & under) must be accompanied by a responsible adult.

Children under the age of 2 are not permitted into the stadium under any circumstances

You can view the Wembley Stadium plan here, or get a view from the seats by clicking here.

QUALIFYING SALES CRITERIA

Subject to availability, tickets can be purchased online at http://tickets.mancity.com/events.aspx or by telephone on 0161 444 1894 (option 1, option 1, option 1)** by supporters who meet the following criteria;

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 14,000 or more ticket points can buy four tickets – Wednesday 10th July at 9am  

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 11,000 or more ticket points can buy four tickets – Wednesday 10th July at 12pm 

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 9,000 or more ticket points can buy four tickets – Wednesday 10th July at 3pm 

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 7,000 or more ticket points can buy four tickets – Thursday 11th July at 10am 

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 5,500 or more ticket points can buy four tickets – Thursday 11th July at 12pm 

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 4,000 or more ticket points can buy four tickets – Thursday 11th July at 3pm 

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 3,000 or more ticket points can buy four tickets – Friday 12th July at 9am 

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 2,000 or more ticket points can buy four tickets – Friday 12th July at 12pm 

All Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard can buy four tickets – Friday 12th July at 3pm 

All Cityzens Matchday* members can buy four tickets – Monday 15th July at 9am

General sale supporters* can buy four tickets – Monday 15th July at 12pm

*Supporters must have previously attended three fixtures at the Etihad Stadium when purchasing tickets for this fixture. 

**Tickets purchased over the telephone will be subject to a £2.50 booking fee per ticket and all tickets will be despatched via first class post and sent to the registered address of the lead supporter. Phone lines are open 8am-8pm, 7 days a week. Tickets purchased online may be subject to a booking fee.

Match tickets will be despatched from Wednesday 24th July. If you’ve not received your ticket after your postal delivery service on Thursday 1st August, please contact Supporter Services. 

The Club would like to remind supporters that it advises against booking travel or accommodation for fixtures until they secure a ticket.

Please note; there are no guarantees the sales criteria will reach each window listed above. Should any tickets remain; further selling criteria will be announced on the website.


DISABLED TICKETS ONLINE

The Club has received an allocation of 105 wheelchair bays and an allocation of ambulant seats, both with the provision for a free personal assistant. Qualifying disabled supporters can purchase online as follows;

Wheelchair 

Select any available wheelchair bay from one of the following blocks:

- 123 to 126, 128 to 130, 132 to 135, 137 to 139, 141 to 143, 527, 539 to 540 and 550

Select the quantity required as one ticket.

This will automatically pull through your personal assistant seat to your basket. 

Within the basket, simply change the owner of the second ticket to that of your personal assistant 

Ambulant

Wembley have advised Row 31 in Level 1 as being the most suitable for ambulant supporters. 

You must buy on row 31 in Level 1 to receive the discounted rate. 

When buying your tickets online, select two seats on row 31 and change the owner of the second ticket to that of your personal assistant


You can also purchase by calling +44 (0)161 444 1894 (option 1, option 2, option2). Booking fees apply.

*We do not restrict where a supporter sits as we are aware that you may wish to sit with your friends and family.  If you have a specific seating requirement where you need to discuss the specific seats that the opposing club may have allocated for easy access, please contact the Access team on +44 (0)161 444 1894 (option 1, option 2, option 2) to discuss your needs in more detail.

FORGOTTEN YOUR ONLINE LOG IN?

Supporters purchasing online will need to have a valid email address which is already registered with the Club, and a valid supporter number, before they can log into their account online. If any supporter has forgotten their password, they will have the option to request a new password which will be sent to their registered email address. You can also view your ticket points online by logging in here, and clicking ‘My Account’. 

LINKING YOUR FRIENDS AND FAMILY

Don’t forget to link your Friends and Family before you buy. You can do this at any time, why not log in online now and set your group up now.

JUNIOR SEASONCARD HOLDERS:  

We appreciate that there may be a significant difference in ticket points between junior supporters (under 18) and their parent(s) or guardian(s). An allocation of tickets will be made available to 2019/20 Platinum, Gold or 93:20 Seasoncard holders aged under 18, for purchase together with a qualifying adult Seasoncard holder. 

Please note, this option is available to supporters online and purchasing over the phone, and all juniors must be accompanied by an adult (aged 18 or over). Once this limited allocation has been sold, no further tickets will be available and all junior Seasoncard holders must then qualify in their own right to purchase a ticket. Supporters will be advised at the point of sale when the limited allocation of tickets available to juniors has sold out.

Please note: If the supporter number used is that of an adult, then only an adult ticket may be purchased. This also applies to under 18s and over 65s.

OFFICIAL MATCH TICKET

Entry to Wembley Stadium will be granted on the presentation of a valid ticket purchased from the Club.  The Club excludes all liability to any supporter who is denied entry to Wembley Stadium as a result of their ticket having been purchased through an unauthorised seller. The unauthorised sale or disposal of tickets may also amount to a criminal offence and the Club will inform the police as soon as it becomes aware of any unauthorised sale or disposal of tickets.

Travel

Official coach travel is provided by Thomas Cook Sport, available on a limited basis. This package is available to all supporters who have purchased a match ticket through the Club. For more information and to book, click here.

RULES AND REGULATIONS 

We would like to remind everyone why we have the best supporters in the country.  On your visit to Wembley, please respect the stewards and staff at the Club and we remind you:

That the use of pyrotechnics, flares and smoke bombs strictly prohibited.

To remain in the seat that you have purchased.

To keep your ticket with you at all times.

Do not block the aisles or gangways.

Do not smoke.

To follow the ground regulations.

Tickets for this match are sold subject to the acceptance of The FA Terms and Condition of Sale. All tickets are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2019-20 terms and conditions of sale, and the applicable Ground Regulations of Wembley Stadium. It is important to note that tickets cannot be returned within 7-days of the match in line with our refund policy.

For a guide to Wembley Stadium, please click here 

The Ticket Office is open Monday to Friday 9am to 5:30pm. Supporter Services is open Monday to Friday, 9am to 5pm. Both facilities will open at 10am on Thursday and are closed on Weekends & Bank Holidays, except where there is a First Team home match. For queries, please call +44 (0)161 444 1894. To keep up to date with all the current ticketing information follow official Twitter account, @MANCITYHELP


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