Carabao Cup final: Ticket information

Chelsea v Manchester City

Sunday 24^th February 2019

Kick off – 4.30pm

The Club has received an allocation of 33,889 tickets located in the West end of Wembley Stadium.

From this allocation, the following groups will receive tickets for this match: Supporters, Seasonal Hospitality Supporters, Owner, Board of Directors, Football Management, Players, Club Officials and Staff, Former Players, Club Partners and the MCFC Supporters Club.

Five categories of match ticket are available to purchase, priced as follows:

*Disabled supporters will pay the applicable ticket price subject to their age.

PLEASE NOTE: Tickets will not be available to purchase or collect ‘in person’ at the Stadium Ticket Office for this match. For this fixture, supporters are able to choose their seats online. 

You can view the Wembley Stadium plan here, or get a view from the seats by clicking here.

QUALIFYING SALES CRITERIA

Subject to availability, tickets can be purchased online or by telephone on 0161 444 1894 (option 1, option 1, option 1)** by supporters who meet the following criteria;

• Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard registered on the League Cup Scheme with 15,500 or more ticket points – Wednesday 30^th January at 9am
• Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard registered on the League Cup Scheme with 13,500 or more ticket points – Wednesday 30^th January at 3pm
• Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard registered on the League Cup Scheme with 12,000 or more ticket points – Thursday 31^st January at 10am
• Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard registered on the League Cup Scheme with 10,000 or more ticket points – Thursday 31^st January at 3pm
• Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard registered on the League Cup Scheme with 7,500 or more ticket points – Friday 1^st February at 9am
• Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard registered on the League Cup Scheme with 4,500 or more ticket points – Friday 1^st February at 3pm
• All Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard registered on the League Cup Scheme – Monday 4^th February at 9am
• Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard not registered on the League Cup Scheme with 9,500 or more ticket points – Monday 4^th February at 3pm
• Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard not registered on the League Cup Scheme with 7,500 or more ticket points – Tuesday 5^th February at 9am
• Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard not registered on the League Cup Scheme with 6,500 or more ticket points – Tuesday 5^th February at 3pm
• Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard not registered on the League Cup Scheme with 5,500 or more ticket points – Wednesday 6^th February at 9am
• Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard not registered on the League Cup Scheme with 4,500 or more ticket points – Wednesday 6^th February at 3pm
• Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard not registered on the League Cup Scheme with 3,500 or more ticket points – Thursday 7^th February at 10am
• Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard not registered on the League Cup Scheme with 2,750 or more ticket points – Thursday 7^th February at 3pm
• Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard not registered on the League Cup Scheme with 2,250 or more ticket points – Friday 8^th February at 9am
• All Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard not registered on the League Cup Scheme – Friday 8^th February at 3pm
• Cityzens Matchday Members – Monday 11^th February at 9am
• General sale supporters who purchased a Burton Albion ticket - Tuesday 12th February at 9am
• General sale supporters* - Tuesday 12th February at 12pm

• All Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard can purchase an additional two tickets – Wednesday 13th February at 9am 

*Supporters must have previous purchase history prior to 23^rd January 2019 when purchasing tickets for this fixture.

**Tickets purchased over the telephone will be subject to a £2.50 booking fee per ticket and all tickets will be dispatched via first class post and sent to the registered address of the lead supporter. Phone lines are open from 8am to 8pm, 7 days a week. Tickets purchased online may be subject to a booking fee.

The Club would like to remind supporters that it advises against booking travel or accommodation for fixtures until they secure a ticket.

Supporters are also advised that an extremely limited number of tickets remain.

Please note; there are no guarantees the sales criteria will reach each window listed above. Should any tickets remain; further selling criteria will be announced on the website.

DISABLED TICKETS ONLINE

The Club has received an allocation of 111 wheelchair bays and an allocation of ambulant seats, both with the provision for a free personal assistant. Qualifying disabled supporters can purchase online as follows;

Wheelchair

• Select any available wheelchair bay from one of the following blocks:
• 123 to 126, 128 to 130, 132 to 135, 137 to 139, 141 to 143 and 539 to 550
• Select the quantity required as one ticket.
• This will automatically pull through your personal assistant seat to your basket.
• Within the basket, simply change the owner of the second ticket to that of your personal assistant

Ambulant

• Wembley have advised Row 31 in Level 1 as being the most suitable for ambulant supporters although you can buy anywhere.
• When buying your tickets online, select two seats and change the owner of the second ticket to that of your personal assistant

You can also purchase by calling +44 (0)161 444 1894 (option 1, option 2). Booking fees apply.

*We do not restrict where a supporter sits as we are aware that you may wish to sit with your friends and family.  If you have a specific seating requirement where you need to discuss the specific seats that the opposing club may have allocated for easy access, please contact the team on +44 (0)161 444 1894 (option 1) to discuss your needs in more detail.

FORGOTTEN YOUR ONLINE LOG IN?

Supporters purchasing online will need to have a valid email address which is already registered with the Club, and a valid supporter number, before they can log into their account online. If any supporter has forgotten their password, they will have the option to request a new password which will be sent to their registered email address. You can also view your ticket points online by logging in here, and clicking ‘My Account’.

LINKING YOUR FRIENDS AND FAMILY

Don’t forget to link your Friends and Family before you buy. You can do this at any time, why not log in online now and set your group up now.

Cityzens with a Platinum or 93:20 Seasoncard will be awarded 40 ticket points. Cityzens with a Gold Seasoncard will be awarded 20 ticket points for attending this fixture.

JUNIOR SEASONCARD HOLDERS: 

We appreciate that there may be a significant difference in ticket points between junior supporters (under 17) and their parent(s) or guardian(s). A limited allocation of tickets will be made available to 2018/19 Platinum, Gold or 93:20 Seasoncard holders registered on the League Cup Scheme aged under 17, for purchase together with a qualifying adult Seasoncard holder. At the point where the adult qualifies, they can also purchase ONE junior† ticket regardless of the junior’s ticket point status.

Please note, this option is only available to supporters purchasing over the phone, and all juniors must be accompanied by an adult (aged 18 or over). Once this limited allocation has been sold, no further tickets will be available and all junior Seasoncard holders must then qualify in their own right to purchase a ticket. Supporters will be advised at the point of sale when the limited allocation of tickets available to juniors has sold out.

†Should the 2018/19 Platinum, Gold or 93:20 Seasoncard holder registered on the Carabao Cup Scheme have turned 17 during the season a ticket can still be purchased together with a qualifying adult, however the prevailing adult rate will be charged in line with the regulations of Wembley Stadium.

Please note: If the supporter number used is that of an adult, then only an adult ticket may be purchased. This also applies to under 17s, over 65s and 17-21.

OFFICIAL MATCH TICKET

Entry to Wembley Stadium will be granted on the presentation of a valid ticket purchased from the Club.  The Club excludes all liability to any supporter who is denied entry to Wembley Stadium as a result of their ticket having been purchased through an unauthorised seller. The unauthorised sale or disposal of tickets may also amount to a criminal offence and the Club will inform the police as soon as it becomes aware of any unauthorised sale or disposal of tickets.

Travel

Official coach travel is provided by Thomas Cook Sport. This package is available to all supporters who have purchased a match ticket through the Club. For more information, click here.

RULES AND REGULATIONS

We would like to remind everyone why we have the best supporters in the country.  On your visit to Wembley, please respect the stewards and staff at the Club and we remind you:

• That the use of pyrotechnics, flares and smoke bombs strictly prohibited.
• To remain in the seat that you have purchased.
• To keep your ticket with you at all times.
• Do not block the aisles or gangways.
• Do not smoke.
• To follow the ground regulations.

Tickets for this match are sold subject to the acceptance of The EFL Conditions of Issue. All tickets are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2018-19 terms and conditions of sale, and the applicable Ground Regulations of Wembley Stadium. It is important to note that tickets cannot be returned within 7-days of the match in line with our refund policy.

For a guide to Wembley Stadium, please click here

The Ticket Office is open Monday to Friday 9am to 5:30pm. Supporter Services is open Monday to Friday, 9am to 5pm. Both facilities will open at 10am on Thursday and are closed on Weekends & Bank Holidays, except where there is a First Team home match. For queries, please call +44 (0)161 444 1894. To keep up to date with all the current ticketing information follow official Twitter account, @MANCITYHELP