Below you will find important service information ahead of our away fixture against Burnley, Tuesday 3rd December 8.15pm kick-off.

We ask you to arrive early to ensure that there are no delays in entering the stadium. 

Supporters attending this match are advised not to take any bags unless essential. Bags will be searched, in accordance with visiting supporter stand security procedures, which may cause a delay in entering the stadium.

TRAVELLING TO THE STADIUM

For directions to Turf Moor, including address and contact details, please see the visiting supporters guide here.

Parking restrictions are in place on surrounding streets on matchdays. Supporters are advised to use the adjoining cricket or one of the following car parks:

  • Burnley Cricket Club (BB10 4BN)
  • Woodgrove Car Park (BB11 3RQ)
  • Deamill (Plumb St) Car Park (BB11 3AG)
  • Millennium NCP (BB11 1PZ)
  • Aircelle Ltd (BB10 2TQ)

The nearest train Stations are Burnley Manchester Road and Burnley Central both within 1-mile of the Stadium.

Supporters are advised to always allow extra time to travel on a match day and plan ahead.

TICKET COLLECTIONS

Supporters are located in Blocks 1-4, 9-12 and 17-20 of the Cricket Field Stand.

Supporters collecting tickets can do so from the Ticket Office, which is located in the Bob Lord Stand, 90 minutes before kick-off.

Supporters are advised to collect their tickets at least 60-minutes before kick-off to pass through security checks and enter the stadium in time.

OFFICIAL MATCH TICKET

Turnstiles will open approximately 1 hour and 15 minutes prior to kick-off.

Supporters are located in Blocks 1-4, 9-12 and 17-20 of the Cricket Field Stand.

Please find the correct turnstile printed on your match day ticket. It is important that aisles are kept clear and supporter do not stand in the hatched areas.

The Club accepts no liability for tickets purchased through unofficial channels.

GENERAL

There are no cash points available in the ground however, if you do require cash, there is a cash point located at Lyndhurst Road situated a couple of blocks away from the club and one situated opposite the Turf Pub on Yorkshire Street. Card payments are accepted at the club shop, tickets office and all concourse kiosks around the stadium.

The Burnley visiting supporter guide can be found here.

CODE OF CONDUCT: RESPECT THE BADGE

If you ever witness crime, vandalism, violence, drugs, the use of smoke bombs and pyrotechnics or abusive behaviour from visiting or home supporters, inside or outside a Stadium, contact a steward as soon as you can and report your concerns.

Man City is proud to support the Kick It Out campaign. Download the KIO reporting app today.

Turf Moor has a strict no smoking policy; the use of electronic cigarettes is also prohibited.

Supporters travelling via public transport are asked to be mindful of other passengers travelling and respect the staff on board.

Burnley general enquiries can be contacted on 01282 446800.

Should you require any information from Manchester City Supporter Services, the phone lines are open Monday to Friday, 9am to 5:00pm (closed Weekend’s and Bank Holidays).

For this fixture, the Supporter Services phone line will be open from 9am-8.30pm.