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Tickets and Travel

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Norwich v City: Ticket information

Ticket details for City's Premier League trip to Norwich on Saturday, September 14th, kick-off 5.30pm.

The Club has received an allocation of 2,609 tickets priced as follows: 

Adults - £30

Over 65s - £25

Under 18 - £20

Under 12 - £15

The Club would like to remind supporters that it advises against booking travel or accommodation for fixtures until they secure a ticket. Fixture dates and kick-off times can change at any time.

The following groups will receive an allocation of tickets for this match: Supporters, Seasonal Hospitality Supporters, Football Management, Players, Club Partners and the MCFC Supporters Club.

QUALIFYING SALES CRITERIA

Subject to availability, tickets will be available online at www.mancity.com/tickets, by telephone on +44 (0)161 444 1894 (option 1) and in-person at the Ticket Office located in the City Store at the Etihad Stadium. 

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 23,000 or more ticket points or Cityzens between the age of 18 to 25 with a 2019/20 Platinum, Gold or 93:20 Seasoncard regardless of points* - Monday 19th August at 9am.

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 22,000 or more ticket points or Cityzens between the age of 18 to 25 with a 2019/20 Platinum, Gold or 93:20 Seasoncard regardless of points* - Monday 19th August at 3pm.

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 21,000 or more ticket points – Tuesday 20th August at 9am.

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 20,500 or more ticket points – Tuesday 20th August at 3pm.

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 20,000 or more ticket points – Wednesday 21st August at 9am.

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 19,500 or more ticket points – Wednesday 21st August at 3pm.

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 19,000 or more ticket points – Thursday 22nd August at 10am.

Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 18,000 or more ticket points – Thursday 22nd August at 3pm.

 Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 17,000 or more ticket points – Friday 23rd August at 9am.

 Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 16,000 or more ticket points – Friday 23rd August at 3pm.

 Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 15,000 or more ticket points – Tuesday 27th August at 9am.

 Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 14,000 or more ticket points – Tuesday 27th August at 3pm.

 Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 12,000 or more ticket points – Wednesday 28th August at 9am.

 Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 10,000 or more ticket points – Wednesday 28th August at 3pm.

 Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 8,000 or more ticket points – Thursday 29th August at 10am.

 Cityzens with a 2019/20 Platinum, Gold or 93:20 Seasoncard with 6,000 or more ticket points – Thursday 30th August at 3pm.

Should any tickets remain; further selling criteria will be announced on the website. 

*Seasoncard holders aged between 18 to 25 years (based on supporter’s age on 1st August 2019) can purchase from an exclusive allocation of away match tickets on the first day of sale. Any tickets that are not purchased on this day will be added to the wider Seasoncard holder allocation. For more information on the 18 to 25 Ticket Allocation click here

TICKET POINTS

Ticket points are no longer awarded for away fixtures. For more information on ticket points click here

DISABLED AWAY TICKETS ONLINE

The Club has received an allocation of 13 wheelchair bays and a limited number of walking ambulant tickets, both with the provision for a free personal assistant. Qualifying disabled supporters can purchase by calling the Access Line on +44 (0)161 444 1894 (option 1, 2, 2) or online as follows;

Wheelchair bays – simply log in to your online account, select the ‘wheelchair section’ and you will be allocated the best available position

Ambulant – once logged in to your account, select the block you would like to sit in and you will be allocated the best available seats

When purchasing online, select the quantity as one ticket, as this will pull through the personal assistant to the basket. Within the basket, you can then change the owner of the second ticket to your personal assistant. 

We do not restrict where a supporter sits as we are aware that you may wish to sit with your friends and family.  If you have a specific seating requirement where you need to discuss the specific seats that the opposing club may have allocated for easy access, please contact the Access team on +44 (0)161 444 1894 (option 1, option 2, option 2) to discuss your needs in more detail.

There is a limited allocation for juniors to purchase at the same time as a qualifying adult. At the point where the adult qualifies, they can also purchase one junior ticket regardless of the junior’s ticket point status. Once this limited allocation has been sold, no further tickets will be available, and all junior supporters must then qualify in their own right to purchase a ticket. This option is available online and over the phone on +44 (0)161 444 1894 (option 1). 

Tickets purchased over the telephone will be subject to a £2.50 booking fee per ticket. Phone lines are open 8am to 8pm, 7 days a week. Booking fees may apply on all channels.  

If the Supporter Number used is that of an adult, then only an adult ticket may be purchased. This also applies to Over 65s, Under 18 and Under 12.

VIRGIN TRAINS – DISCOUNT 

If you’re planning on travelling to the game using a Virgin Trains service, make sure that you take advantage of this great offer, simply head to www.virgintrains.co.uk/mcfc. Travel must be booked three days in advance and is only valid on selected lines. Remember to read the terms and conditions and be sure to have your Supporter Number or email address to hand before booking your journey.

 If you are making your own way to the Carrow Road, plan your journey following the directions as advised by Norwich City FC  available here.

COLLECT IN DESTINATION

For a number of Premier League away matches, a limited and randomly selected number of supporters will be required to collect their ticket from the opposing Club’s ticket office. Action will be taken against supporters who are found to have passed their ticket on. Those supporters who are selected will be notified no later than five days prior to the respective match and provided with specific details of the collection arrangements, click here for more details.  

In line with collect in destination, any duplicate ticket requests must be collected by the original ticket purchaser. Duplicate requests will not be able to be submitted in an alternative name.

FORGOTTEN YOUR ONLINE LOG IN?

Supporters purchasing online will need to have a valid email address which is already registered with the Club, and a valid Supporter Number, before they can log into their account online. If any supporter has forgotten their password, they will have the option to request a new password which will be sent to their registered email address. You can also view your ticket points online by logging in here, and clicking ‘My Account’. 

LINKING YOUR FRIENDS AND FAMILY

Don’t forget to link your Friends and Family before you buy. You can do this at any time. Why not log in online now and set up your group up now.

RESPECT THE BADGE

As guardians of this great Club, we all have a responsibility to act as ambassadors of not only Manchester City, but also the City of Manchester.  On your visit to Carrow Road, please respect the stewards and staff at the Club and we ask that you:

- Remain in the seat that you have purchased.

- Keep your ticket with you at all times.

- Do not block the aisles or gangways.

- Do not smoke.

- The use of pyrotechnics, flares and smoke bombs is strictly prohibited

The Ticket Office is open Monday to Friday 9am to 5:30pm. Supporter Services is open Monday to Friday, 9am to 5pm. Both facilities will open at 10am on Thursday and are closed on weekends & Bank Holidays, except where there is a First Team home match. For queries, please call +44 (0)161 444 1894. To keep up to date with all the current ticketing information follow official Twitter account, @MANCITYHELP

All tickets are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2019-20 Away Match Terms and Conditions of Sale and the applicable Ground Regulations of the opposing team. It is important to note that tickets cannot be returned within 7-days of the match in line with our refund policy.


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