Below you can find important service information ahead of our Premier League fixture away to Bournemouth this Sunday.

We ask you to arrive early to ensure that there are no delays in entering the stadium.

Supporters attending this match are advised not to take any bags unless essential. Small bags or backpacks (which must fit under your seat) will be searched, in accordance with visiting supporter stand security procedures, which may cause a delay in entering the stadium.

TRAVELLING TO THE STADIUM

For directions to the The Vitality Stadium, including address and contact details, please see the visiting supporters guide here. Supporters travelling via public transport are asked to be mindful of other passengers travelling and respect the staff on board.

Supporters are advised to always allow extra time to travel on a match day and plan ahead.

TICKET COLLECTIONS

Supporters collecting tickets can do so with Photo ID from the Main Ticket Office located at the stadium. Supporters are advised to collect their tickets at least 60-minutes before kick-off to pass through security checks and enter the stadium in time.

ACCESSIBILITY

The Clubs access information can be found here

OFFICIAL MATCH TICKET

Visiting Supporters are seated in Vitality East Stand Blocks 21-24 and are accessed via Turnstile F.   

The Club accepts no liability for tickets purchased through unofficial channels.

GENERAL INFORMATION

Supporters can now pay by debit/credit card, contactless and Apple Pay all around the ground. 

A cash machine is located inside the AFC Bournemouth Superstore. Please note there is a £1.75 charge per use.

CODE OF CONDUCT: RESPECT THE BADGE

If you ever witness crime, vandalism, violence, drugs, the use of smoke bombs and pyrotechnics or abusive behaviour from visiting or home supporters, inside or outside a Stadium, contact a steward as soon as you can and report your concerns.

Manchester City is proud to support the Kick It Out campaign. Download the KIO reporting app today.

Vitality Stadium is a smoke free venue. Use of Cigarettes, Vaporizers or E-Cigarettes is not permitted inside the stadium. Supporters are not able to exit and re-enter the stadium for any reason.

Bournemouth general enquiries can be contacted on 0344 576 1910.

Should you require any information from Manchester City Supporter Services, the phone lines are open Monday to Friday, 9am to 5pm. Both facilities will open at 10am on Thursday’s and are closed Weekend’s and Bank Holidays except where there is a First Team home match. For this fixture Supporter Services will be open from 8am until 2.45pm.