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Tickets and Travel

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Tottenham Hotspur vs Man City: Travel update

City travel to Spurs on Monday 29 October

City travel to Spurs on Monday 29 October

Following Monday’s announcement that Manchester City’s fixture away to Tottenham Hotspur has been moved to Monday 29th October, the Club has continued to look at ways to reduce the financial impact for fans who had already made existing travel plans. ​

Manchester City will refund rail and coach travel on all non-refundable purchases, full details of which can be found below. This is in addition to the provision by Manchester City of free coach travel from Manchester to Wembley stadium for fans who qualify with a valid match ticket.

Terms of the Refund

Refunds will only be issued for rail or coach tickets purchased to travel on either Saturday 27 October and/or Sunday 28 October 2018.

Qualifying supporters are required to provide proof of cancellation and/or terms and conditions of the booking, as the Club is aware that full or part refunds are available from train and/or coach companies.

For the avoidance of doubt, the Club will only provide a refund, or part thereof, where the original transaction cannot be claimed direct from the travel provider.

Refunds will only be provided for travel booked after 1pm, Tuesday 7th August up to 2pm, Monday 3 September.

All documentation is to be sent to refunds@mancity.com no later than 11:59pm, Sunday 16 September 2018.  

Once refunds have been verified, qualifying supporters will be required to provide their bank details, where payment will follow via a BACS transfer. The Club will endeavour to process all refunds within 60-working days following receipt of payment details.

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