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Tickets and Travel

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Shakhtar v Man City: Ticket info

CHAMPIONS LEAGUE: The Metalist Stadium in Kharkiv where Manchester City will take on Shakhtar Donetsk next month

CHAMPIONS LEAGUE: The Metalist Stadium in Kharkiv where Manchester City will take on Shakhtar Donetsk next month

Ticket details for City's Champions League group clash away to Shakhtar Donetsk...

Shakhtar Donetsk  v Manchester City  

Tuesday 23rd October 2018

Kick off – 10:00pm (local time) 

Be there with Thomas Cook Sport, our official supporter travel provider. Supporters can book on to an official travel package with Thomas Cook for this fixture by clicking here

The Club has received an initial allocation of 1,009 tickets 

Tickets priced as follows: 

£5.50

Please note concession prices are not available and all juniors must qualify in their own right for this match.

The following groups will receive an allocation of tickets for this match: Supporters, Seasonal Hospitality Supporters, Football Management, Players, Club Partners and the MCFC Supporters Club.

The Club would like to remind supporters that it advises against booking travel or accommodation for fixtures until they secure a ticket. Fixture dates and kick-off times can change at any time.

Qualifying sales criteria 

Tickets will be available online at mancity.com/tickets, by telephone on +44 (0)161 444 1894 (option 1, option 1, option 2)* for supporters that meet the following criteria

There are no in-person sales for this match.

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard registered on the UEFA Competition Cup Scheme with 18,000 or more ticket points Thursday 4th October at 10am

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard registered on the UEFA Competition Cup Scheme with 10,000 or more ticket points Thursday 4th October at 3pm

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard registered on the UEFA Competition Cup Scheme with 5,000 or more ticket points Friday 5th October at 9am

Any Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard registered on the UEFA Competition Cup Scheme Friday 5th October at 3pm

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 18,000 or more ticket points Monday 8th October at 9am

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 10,000 or more ticket points Monday 8th October at 3pm

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 5,000 or more ticket points Tuesday 9th October at 9am

Any Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard Tuesday 9th October at 3pm

 General Sale - Wednesday 10th October at 9am 

*Tickets purchased over the telephone will be subject to a £2.50 booking fee per ticket. Phone lines are open 24-hours, 7 days a week. *Booking fees may apply.   

Cityzens with a 2018/19 Platinum or 2018/19 93:20 Seasoncard will be awarded 40 ticket points. Cityzens with a 2018/18 Gold Seasoncard will be awarded 20 ticket points for attending this fixture.

Supporters are advised, for this fixture, ticket points will be allocated to the supporter file within 5-7 days after the fixture following confirmation of stadium entry.

Disabled supporters

The Club has received an allocation of 5 wheelchair bays. For ambulant supporters there is no provision of a free personal assistant.

Those who meet the qualifying criteria should call the Disabled Ticket Line on +44 (0)161 444 1894 (option 1, option 2).  For additional help or assistance, please contact our Disability Access Officer on +44 (0) 161 444 1894 (option 1, option 2). 

Travel

Supporters can book on to an official travel package with Thomas Cook for this fixture by clicking here.  

Forgotten your online log-in?

Supporters purchasing online will need to have a valid email address which is already registered with the Club, and a valid supporter number, before they can log into their account online.

If any supporter has forgotten their password, they will have the option to request a new password which will be sent to their registered email address.

You can also view your ticket points online by logging in here, and clicking ‘My Account’. 

Linking your friends and family

Don’t forget to link your Friends and Family before you buy. You can do this at any time, why not log in online now and set your group up now.

Respect the badge

As guardians of this great Club, we all have a responsibility to act as ambassadors of not only Manchester City, but also the City of Manchester.  On your visit to the Metalist Stadium, please respect the stewards and staff at the Club and we ask that you:

Remain in the seat that you have purchased.

Keep your ticket with you at all times.

Do not block the aisles or gangways.

Do not smoke.

The use of pyrotechnics, flares and smoke bombs is strictly prohibited

The Ticket Office is open Monday to Friday 9am to 5:30pm. Supporter Services is open Monday to Friday, 9am to 5pm. Both facilities will open at 10am on Thursday and are closed on Weekends & Bank Holidays, except where there is a First Team home match. For queries, please call +44 (0)161 444 1894. To keep up to date with all the current ticketing information follow official Twitter account, @MANCITYHELP

All tickets are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2018-19 Away Match Terms and Conditions of Sale  and the applicable Ground Regulations of the opposing team.

It is important to note that tickets cannot be returned within 7-days of the match in line with our refund policy. 


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