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Tickets and Travel

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Arsenal v City: Ticket information

Tickets for our Premier League away game at Arsenal will be on sale from 9am on Wednesday 18 July.

The Club has received an allocation of 2,960 tickets for the Premier League game at the Emirates Stadium which kicks off at 4pm on Sunday, August 12.

They are priced as follows: 

Adults: £30.00

Over 65s: £20.00

17-18: £20.00

Under 17: £15.00

The following groups will receive an allocation of tickets for this match: Supporters, Seasonal Hospitality Supporters, Football Management, Players, Club Partners and the MCFC Supporters Club.

Qualifying sales criteria

Tickets will be available online at www.mancity.com/tickets, by telephone on +44 (0)161 444 1894 (option 1) and in-person at the Ticket Office located on the first floor of the City Store at the Etihad Stadium for supporters that meet the following criteria;

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 22,000 or more ticket points – Wednesday 18th July at 9am 

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 21,000 or more ticket points – Wednesday 18th July at 3pm 

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 20,000 or more ticket points – Thursday 19th July at 10am 

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 19,500 or more ticket points – Thursday 19th July at 3pm 

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 19,000 or more ticket points – Friday 20th July at 9am 

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 18,500 or more ticket points – Friday 20th July at 3pm 

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 18,000 or more ticket points – Monday 23rd July at 9am 

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 17,500 or more ticket points – Monday 23rd July at 3pm 

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 17,000 or more ticket points – Tuesday 24th July at 9am 

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 16,500 or more ticket points – Tuesday 24th July at 3pm 

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 16,000 or more ticket points – Wednesday 25th July at 9am

Cityzens with a 2018/19 Platinum, Gold or 93:20 Seasoncard with 15,500 or more ticket points –  Wednesday 25th July at 3pm

Should any tickets remain; further selling criteria will be announced on the website. 

There is a limited allocation for juniors to purchase at the same time as a qualifying adult. At the point where the adult qualifies, they can also purchase one junior ticket regardless of the junior’s ticket point status. Once this limited allocation has been sold, no further tickets will be available, and all junior supporters must then qualify in their own right to purchase a ticket. This option is available over the phone through Supporter Services. 

*Tickets purchased over the telephone will be subject to a £2.50 booking fee per ticket. Phone lines are open 8am to 8pm, 7 days a week. Booking fees may apply on all channels.  

If the supporter number used is that of an adult, then only an adult ticket may be purchased. This also applies to, Under 21s and Over 65s. 

Cityzens with a 2018/19 Platinum or 2018/19 93:20 Seasoncard will be awarded 40 ticket points. Cityzens with a 2018/19 Gold Seasoncard will be awarded 20 ticket points for attending this fixture. 

Disabled supporters

The Club has received an allocation of 25 wheelchair bays and a limited number of walking ambulant tickets, both with the provision for a free personal assistant. Disabled supporters are unable to purchase online.  Those who meet the qualifying criteria should call the Disabled Ticket Line on +44 (0)161 444 1894 (option 1).  For additional help or assistance, please contact our Disability Access Officer on +44(0)161 444 1894 (option 1). 

If you are making your own way to The Emirates Stadium, plan your journey following the directions as advised by Arsenal available here.

Virgin Trains - Discount

If you’re planning on travelling to the game using a Virgin Trains service, make sure to use your 20% Cityzens discount. To take advantage of this great offer, simply head to mancity.com/cityzens and check your rewards wallet for the Virgin Trains offer then follow the instructions on the Virgin Trains website. Remember to read the terms and conditions and be sure to have your Supporter Number or email address to hand before booking your journey. Discount are valid on advance fares at off-peak times on the Virgin Trains West Coast Network, on Virgin Trains services only.

Respect the badge

As guardians of this great Club, we all have a responsibility to act as ambassadors of not only Manchester City, but also the City of Manchester.  On your visit to The London Stadium, please respect the stewards and staff at the Club and we ask that you:

- Remain in the seat that you have purchased.

- Keep your ticket with you at all times.

- Do not block the aisles or gangways.

- Do not smoke.

- The use of pyrotechnics, flares and smoke bombs is strictly prohibited

The Ticket Office is open Monday to Friday 9am to 5:30pm. Supporter Services is open Monday to Friday, 9am to 5pm. Both facilities will open at 10am on Thursday and are closed on Weekends & Bank Holidays, except where there is a First Team home match. For queries, please call +44 (0)161 444 1894. To keep up to date with all the current ticketing information follow official Twitter account, @MANCITYHELP

All tickets are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2018-19 Away Match Terms and Conditions of Sale  and the applicable Ground Regulations of the opposing team. It is important to note that tickets cannot be returned within 7-days of the match in line with our refund policy. 

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