Important service information ahead of our away fixture against Watford to be played on Tuesday 4 December, 8pm kick-off.

We ask you to arrive early to ensure that there are no delays in entering the stadium.  

Supporters attending this match are advised not to take any bags unless essential. Bags will be searched, in accordance with visiting supporter stand security procedures, which may cause a delay in entering the stadium. 

Travelling to the stadium 

Supporter Meeting Point

Ticket Collections


Official Match Ticket

General Information

Code of conduct: Respect the Badge   

Travelling to the Stadium

For directions to Vicarage Road, including address and contact details, please see the visiting supporters guide here.

The postcode for the Vicarage Road is WD18 0ER, however supporters are advised there is no parking at the Stadium and street parking is restricted for residents.

Supporters are advised to always allow extra time to travel on a match day and plan ahead.

Supporter meeting point

The officially designated pub for away fans, is The Oddfellows, 14 Fearnley Street, WD18 0RD.

Ticket collections  

Supporters who have arranged duplicate tickets to be collected at Vicarage Road, you can collect them next to the away turnstiles by the Vicarage Roadies (who will be wearing green jackets). There is a sign on the wall above where they will be standing.

Supporters must provide photographic identification to collect their ticket.

Supporters are advised to collect their tickets at least 60-minutes before kick-off to pass through security checks and enter the stadium in time. 


Disabled supporters should aim for the ‘Vicarage Roadie’ Information Point next to the Hornets Shop. Supporters should then approach Watford’s ‘Vicarage Roadies’ match day meet and greet team, who are dressed in bright green hi-vis jackets and will be stationed outside the stadium from at least 90 minutes before kick off. The ‘Roadies’ team will be happy to escort supporters to the appropriate accessible entrances and on to the away sections of the stadium. 

We strongly advise those supporters using pitch side wheelchair positions and their personal assistants to arrive no later than 45 minutes before kick-off to avoid any delays, as entry is through another stand and may take some time.

Watford FC has a number of ‘Soccer Sight’ headsets which allow blind and partially sighted supporters, to hear an audio commentary provided by volunteers from the Watford Hospital Radio team. Supporters are asked to email [email protected] or call the ticket office hotline on 01923 223023 with their name and seat number to book a headset at no additional cost, which will be delivered to their seat before kick-off and collected at the end of the match.

The Vicarage Road Access Statement can be found here

Official match ticket

Turnstiles will open 90 minutes before kick-off. In order to meet the security obligations, Watford advise that supporters arrive no later than 45 minutes before kick-off to avoid any potential delays.  All supporters will be searched prior to entry into the ground and we politely request that you avoid bringing large bags as these may not be allowed into the ground. Flasks are also discouraged and will be opened to check contents before entry.

The Club accepts no liability for tickets purchased through unofficial channels. 


Please be aware that due to restricted concourse space, alcohol is only served in the away areas until 7.15pm and is not available at half-time. Watford FC thank all Man City supporters for their understanding.

Matchday programmes can be purchased at the ground, or you can download a digital version for iPhone, iPad and Android devices from the Matchday Digital app.

The Watford visiting supporter guide can be found here.

Code of conduct: Respect the badge

If you ever witness crime, vandalism, violence, drugs, the use of smoke bombs and pyrotechnics or abusive behaviour from visiting or home supporters, inside or outside a Stadium, contact a steward as soon as you can and report your concerns.

Man City is proud to support the Kick It Out campaign. Download the KIO reporting app today.

Vicarage Road has a strict no smoking policy; the use of electronic cigarettes is also prohibited. 

Supporters travelling via public transport are asked to be mindful of other passengers travelling and respect the staff on board. 

Watford general enquiries can be contacted on 01923 496000.

Should you require any information from Manchester City Supporter Services, the phone lines are open Monday to Friday, 9am to 5:00pm (closed Weekend’s and Bank Holidays). For this fixture, the Supporter Services phone line will be open from 9am-8pm.