Below you will find important service information ahead of our away fixture against Chelsea, on Saturday 8th December, kick-off 5.30pm.
We ask you to arrive early to ensure that there are no delays in entering the stadium.
Supporters attending this match are advised not to take any bags unless essential. Bags will be searched, in accordance with visiting supporter stand security procedures, which may cause a delay in entering the stadium.
• Travelling to the stadium
• Visiting Supporter Pubs
• Ticket Collections
• Official Match Ticket
• General Information
• Code of conduct: Respect the Badge
Travelling to the stadium
For directions to Stamford Bridge, including address and contact details, please click here.
The postcode for the Stamford Bridge is SW6 1HS, however supporters are advised parking is very limited, and the best way to travel is by public transport.
The nearest tube station is Fulham Broadway on the District Line. There are two Overground stations near Stamford Bridge, West Brompton and Imperial Wharf, which are approximately a 15-minute walk from the stadium.
There is a limited area for away supporter coaches in Imperial Road. Chelsea traffic marshals will direct supporters to the ground which is approximately a 10-15-minute walk. Coach details must be sent to [email protected] in advance of the fixture.
Supporters are advised to always allow extra time to travel on a match day and plan ahead.
Visiting supporter pubs
The nearest away supporters’ pubs are to the North East of Stamford Bridge at Earls Court, approximately a 25-30 minute walk from the Stadium:
• Earls Court Tavern
• Prince of Teck
• The Courtfield Tavern
Supporters who have arranged duplicate tickets to be collected at Stamford Bridge can do so from the Ticket Office which is situated in the South Stand in between the club shop and Frankie’s restaurant.
Supporters must provide photographic identification to collect their ticket.
Supporters are advised to collect their tickets at least 60-minutes before kick-off to pass through security checks and enter the stadium in time.
Accessible parking can be discussed with a member of the Disability Team at Chelsea. They can be contacted on 0371 811 2012.
Visually impaired supporters can collect a free earpiece from window 7 on a matchday. Please contact a member of the Manchester City Access Team in advance to arrange this. They can be contacted on 0161 444 1894 (option 1, 2).
All disabled toilets are fitted with a Radar Key, supporters are advised to take their own, however stewards do have Radar Keys if required.
The Chelsea FC Access Statement can be found here.
Official match ticket
On arrival at the queuing system the following processes will occur:
• Pre-Entry Ticket Checks
• Body & Bag Searches
• Electronic Ticket Scan
• Entry through Turnstile
During these searches’ supporters may be temporarily held at cordon points to achieve a safe and steady flow through the turnstiles.
The Away Supporters’ Area is in the Shed End of Stamford Bridge. Turnstiles will open approximately 2 hours prior to kick-off. It is advised you are in your seat no later than 30 minutes before kick-off.
Supporters are located in lower blocks 1-4 and upper blocks 1-4. Please find the correct turnstile printed on your match ticket. It is important that aisles are kept clear.
The Club accepts no liability for tickets purchased through unofficial channels.
Big screen messages can be requested by emailing [email protected] – there is a maximum limit of fifteen words per message and they will be shown at the bottom of the screens during the match.
Banners and flags no larger than 80cm in depth and 250cm in width can be brought into the stadium, subject to security checks. All banners and flags must carry a fire safety certificate.
There is a cash machine located on-site next to the security office by the Stamford Gate.
The Chelsea visiting supporter guide can be found here.
Code of conduct: Respect the badge
If you ever witness crime, vandalism, violence, drugs, the use of smoke bombs and pyrotechnics or abusive behaviour from visiting or home supporters, inside or outside a Stadium, contact a steward as soon as you can and report your concerns.
Manchester City is proud to support the Kick It Out campaign. Download the KIO reporting app today.
Stamford Bridge has a strict no smoking policy; the use of electronic cigarettes is also prohibited.
Supporters travelling via public transport are asked to be mindful of other passengers travelling and respect the staff on board.
Chelsea general enquiries can be contacted on 0371 811 1955.
Should you require any information from Manchester City Supporter Services, the phone lines are open Monday to Friday, 9am to 5pm except for Thursday where we open at 10am, (closed weekends and Bank Holidays). For this fixture, the Supporter Services phone line will be open from 12pm-5.30pm.