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Tickets and Travel

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Man City EDS v Arsenal: Supporter info

Important matchday information ahead of our EDS fixture against Arsenal to be played on Saturday 11th August, kick off 1pm, at the Academy Stadium.

Below you will find information on:

             Travelling to the Stadium

             Car Parking 

             Ticket Sales and Collections

             Turnstiles Opening Times

             Food and Drink

             Prohibited Items

TRAVELLING TO THE STADIUM

Ensure you check travel conditions before setting out. Highways England provides live traffic information via its website, local and national radio travel bulletins and electronic road signs. Information is also available from Twitter via @highwaysNWEST

The Metrolink runs from Manchester city centre and Piccadilly Train Station directly to the Etihad Stadium and Velopark Metrolink stops and on towards Ashton Under Lyne. The Velopark drops you directly opposite the North side of the Academy Stadium. Supporters are not able to use their Metrolink Matchday Season Ticket for this match and must purchase a ticket for their journey.  

CAR PARKING

Onsite parking is available at the Etihad Stadium. For this match please use the Blue car park, which can be accessed from Alan Turing Way (A6010) via gate 2 (postcode M11 4DW) and is free of charge.

Accessible parking is available on the North Car Park at the Academy Stadium. Please contact the Club’s Access Officer to register for a parking space on +44 (0)161 444 1894 (option 1, 2, 2)

ADVANCED TICKET SALES

Tickets are still available for this match and can be purchased as follows:

Online: Tickets are available online and will be available to collect on the day from the Ticket Office located under the Nexen Tyre bridge at the Academy Stadium.

In person:  At Ticket Office located on the first floor of the City Store from 9am until 5:30pm on Friday 10th August.

ON THE DAY TICKET SALES

From 11:30am on Saturday 11th August, tickets will be available from the Ticket Office located under the Nexen Tyre bridge at the Academy Stadium.

Further information including ticket prices and qualifying sales criteria can be found here. 

Supporters under 14 are unable to enter the Stadium without an adult (Over 18).  ID may be requested. We will be operating an UNRESERVED seating policy for this match. You will be directed to an open stand on the day, where seats are available.

Tickets must be purchased direct from the Club subject to any qualifying sales criteria.  Tickets purchased through other means may not be valid. Manchester City accepts no liability for tickets purchased through unofficial channels.  We are unable to provide you with alternative tickets should you purchase in this manner, regardless of the price paid.  We may also refer the details to Greater Manchester Police.

TICKET COLLECTIONS

Supporters are strongly advised to collect their tickets at least 30-minutes before kick-off. All home supporters who are collecting pre-purchased tickets may do so as follows:

:: Collect in advance up to 5:30pm on Friday 10th August from the Ticket Counter on the first floor of the City Store.

:: Collect on Saturday 11th August from 11:30am-1:15pm at the Ticket Office located under the Nexen Tyre bridge at the Academy Stadium.

TURNSTILES

North East, turnstile will open 60-minutes before kick-off. We advise that you arrive no later than 30-minutes before kick-off to avoid any delays in entering the Stadium. North East turnstile is fully accessible for disabled supporters.

FOOD AND DRINK

This is available at North East concession. Please note that supporters are not allowed to drink in the seating/standing areas of the Stadium bowl.  Cash, credit and debit cards are accepted.

PROHIBITED ITEMS

The following items are not allowed to be brought in to the Academy Stadium:

:: Pyrotechnics flares and smoke bombs

:: Golf umbrella or any article that may be used as a weapon and/or compromise public safety

:: Professional recording equipment (audio and visual)

:: Bags larger than A4 size

:: Food and drink

:: Push chairs

The Academy Stadium and Etihad Campus are both smoke free zones, including the use of electronic cigarettes

The Supporter Services phone line opening hours are Monday to Friday, 9am to 5pm.

The Ticket Office opening hours are Monday to Friday, 9am to 5:30pm. Please note, on Thursday both Supporter Services and the Ticket Office will open from 10am (closed Saturday, Sunday and Bank Holiday). Please call +44 (0)161 444 1894 (option 1, 2, 1).

You can also use our online ‘Frequently Asked Questions’, #ManCityHelp or our official service Twitter account, @ManCityHelp.

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