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Tickets and Travel

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Arsenal v City: Supporter information

​MAGICIAN OFF THE MARK: David Silva adds City's second.

​MAGICIAN OFF THE MARK: David Silva adds City's second.

Important service information ahead of our away fixture against Arsenal on Sunday 12 August, kick-off 4pm (BST).

We ask you to arrive at least 1-hour prior to kick-off to allow for security checks and ensure there are no delays in entering the stadium.

Arsenal’s Visiting Supporter Guide can be found here but key information is called out below.

Travelling to the stadium 

For directions to the Emirates Stadium, click here.

Supporters travelling via public transport are asked to be mindful of other passengers travelling and respect the staff on board.

We would recommend that supporters use the Transport for London twitter account @Tfl or visit their website  for transport updates. 


There is no parking available and a Parking Scheme is in place in the surrounding residential areas.

Official match ticket

Supporters are located in Blocks 20 – 23 of South East corner.

Turnstiles open 2-hours prior to kick-off. Please find the correct turnstile printed on your match day ticket.

It is important that aisles are kept clear and supporter do not stand in the hatched areas.

The Club accepts no liability for tickets purchased through unofficial channels.

Arsenal ground regulations can be found here.

Ticket collections

Supporters collecting tickets can do so with Photo ID at the South West Collection Office located opposite Turnstile S opening from 1pm until 4pm.

Supporters are advised to collect their tickets at least 60-minutes before kick-off to pass through security checks and enter the stadium in time.

Food and drink offer

There is an ‘Early Bird’ offer available up from when turnstiles open until 45-minutes before kick-off.

Draught Pints of Carlsberg, Tetley and Somersby will be on sale for £3.50 each.

A number of hot food offers will also be available.

After the final whistle, the stadium and kiosks will remain open for 1-hour to allow fans the opportunity to avoid the crowds.

Special offers will also be displayed at the stadium kiosks.

Bags and luggage

Supporters attending this match are advised not to take any bags unless essential.

Small bags or backpacks (which must fit under your seat) will be searched and tagged, in accordance with visiting supporter stand security procedures, which may cause a delay in entering the stadium.

Suitcases, cabin bags or large luggage bags are NOT permitted inside the stadium.  There are no ‘left luggage’ facilities at Emirates Stadium (nearest is located at Kings Cross Station).

No smoking

The Emirates Stadium has a strict no smoking policy; the use of electronic cigarettes is also prohibited.

Code of conduct: Respect the badge

If you ever witness crime, vandalism, violence, drugs, the use of smoke bombs and pyrotechnics or abusive behaviour from visiting or home supporters, inside or outside a Stadium, contact a steward as soon as you can and report your concerns. The prohibited items information can be found here.

Manchester City is proud to support the Kick It Out campaign. Download the KIO reporting app today.

Should you require any information from Manchester City Supporter Services, the phone lines are open Monday to Friday, 9am to 5pm (closed Weekend’s and Bank Holidays). For this fixture, the Supporter Services phone line will be open from 12pm until 4.00pm. You can also follow @MANCITYHELP for the latest service and ticketing information. Arsenal general enquiries can be contacted on 020 7619 5000.

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