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Crystal Palace v City: Supporter information

Leroy Sane at Selhurst Park last season

Leroy Sane at Selhurst Park last season

Below you will find important service information ahead of our away fixture against Crystal Palace, Sunday 31st December 12.00pm kick-off. We ask you to arrive early to ensure that there are no delays in entering the stadium.

Supporters attending this match are advised not to take any bags unless essential. Bags will be searched, in accordance with visiting supporter stand security procedures, which may cause a delay in entering the stadium.

Travelling to the stadium

VIRGIN TRAINS – DISCOUNT

Ticket Collections

Accessibility

Official Match Ticket

General Information

Code of conduct: Respect the Badge   

 

TRAVELLING TO THE STADIUM

For directions to Selhurst Park, including address and contact details, please see the visiting supporters guide here.

The postcode for Crystal Palace is SE25 6PU. There is no parking available at the Stadium. Supporters are advised to use public transport.

The nearest local stations are Selhurst Station, Norwood Junction & Thornton Heath, which are all within walking distance.

Supporters are advised to always allow extra time to travel on a match day and plan ahead.

VIRGIN TRAINS – DISCOUNT

If you’re planning on travelling to the game using a Virgin Trains service, make sure to use your 20% Cityzens discount. To take advantage of this great offer, simply head to mancity.com/cityzens and check your rewards wallet for the Virgin Trains offer then follow the instructions on the Virgin Trains website. Remember to read the terms and conditions and be sure to have your Supporter Number or email address to hand before booking your journey. Discount are valid on advance fares at off-peak times on the Virgin Trains West Coast Network, on Virgin Trains services only.

TICKET COLLECTIONS

Supporters collecting tickets can do so from Entrance 9.

Supporters are advised to collect their tickets at least 60-minutes before kick-off to pass through security checks and enter the stadium in time.

ACCESSIBILITY

Selhurst Park is in a residential area, so minimal parking is available and subject to permit schemes.  For disabled supporters, there are a small number of bays available in Sainsbury’s car park which is located next to the stadium. These bays are not monitored by Crystal Palace FC.

The Clubs access statement can be found here.

OFFICIAL MATCH TICKET

The Away Supporters’ Area is located in the Arthur Wait Stand. Turnstiles will open approximately 90 minutes prior to kick-off.

Supporters are located in Blocks R, S and T. Please find the correct turnstile printed on your match day ticket. It is important that aisles are kept clear and supporter do not stand in the hatched areas.

The following rows have seats which have a restricted view:

Block R

Rows 3-11, 15-18 and 27-34

Block S

Rows 18-29

Block T

Rows 12-34 and 39-50

The Club accepts no liability for tickets purchased through unofficial channels.

GENERAL

There is a designated area for luggage at Entrance 9, however space is very limited. Crystal Palace cannot be held responsible for any left items.

The Crystal Palace visiting supporter guide can be found here.

CODE OF CONDUCT: RESPECT THE BADGE

If you ever witness crime, vandalism, violence, drugs, the use of smoke bombs and pyrotechnics or abusive behaviour from visiting or home supporters, inside or outside a Stadium, contact a steward as soon as you can and report your concerns.

Man City is proud to support the Kick It Out campaign. Download the KIO reporting app today.

In 2008, the Justin Campaign was formed to tackle homophobia, biphobia and transphobia in football, and two years later the initiative FvH began.

Selhurst Park has a strict no smoking policy; the use of electronic cigarettes is also prohibited.

Supporters travelling via public transport are asked to be mindful of other passengers travelling and respect the staff on board.

Crystal Palace Customer Services can be contacted on 020 8768 6000.

Should you require any information from Manchester City Supporter Services, the phone lines are open Monday to Friday, 9am to 5:00pm (closed Weekend’s and Bank Holidays). For this fixture, the Supporter Services phone line will be open from 9am-12.00pm.

The Ticket Office Christmas Opening hours can be found here.

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