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Tickets and Travel

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Man City ticket lines: Change to opening hours

Supporters are advised that from Tuesday 3 January 2017, the Supporter Services phone line operating hours will change to Monday to Saturday, 9am until 5pm with the exception of Thursday where we will open at 10am

Don’t forget you can purchase a ticket online at mancity.com/tickets or by calling +44 (0)161 444 1894 (option 1, option 1). To keep up to date with all the latest ticket information, follow our official service Twitter account, @ManCityHelp

Ticket Office & Supporter Services Festive Opening Hours

We would like to thank you for your support so far this season and wish you a Merry Christmas and Happy New Year.

The Ticket Office and Supporter Services opening hours over Christmas and New Year are as follows:

Thursday 29 December: 9am-5.30pm

Friday 30 December: 9am-3.30pm. Supporters services phone line 9am-5.30pm

Saturday 31 December: Ticket counter - closed. Supporter services phone line - 9am - 5.45pm for Liverpool away, kick-off 5.30pm.

Sunday 1 January: Closed

Monday 2 January: 11am to 3.15pm for the Burnley home match, kick-off 3pm.

From Tuesday 3rd January 2017, the Ticket Office and Supporter Services will open in line with our standard opening hours.


The City Store at the Etihad Stadium will be open over Christmas period, for the most up to date opening hours click here. For the online retail Christmas delivery deadlines please click here.


Tickets are now on sale for all of City’s remaining Premier League home matches, this gives City fans the opportunity to guarantee their seats at any game they want to attend before the end of the season, for further information please click here. 

Tickets purchased over the telephone will be subject to a £2.50 booking fee per ticket. Please call +44 (0)161 444 1894 (option 1) open 24/7 excluding Christmas Eve, Saturday 24 December the line will close at 8pm and re-open at 10am on Boxing Day, Monday 26 December. No booking fee payable on tickets purchased online. All tickets and hospitality are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2016-17 Terms and Conditions of Sale and applicable Ground Regulations

The Ticket Office and Supporter Services standard opening hours are Monday to Saturday, 9am until 5:30pm (closed Sunday and Bank Holidays). Both facilities will open on the day of all scheduled First Team home fixtures. Please call +44(0)161 444 1894 (option 1, option 3). To keep up to date with all the current ticketing information follow official Supporter Services Twitter account @MANCITYHELP. 

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