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Arsenal v City: Supporters' Wembley guide

WEMBLEY: City face Arsenal for a place in the 2017 FA Cup final.

WEMBLEY: City face Arsenal for a place in the 2017 FA Cup final.

Heading to Wembley on Sunday? Here's all the ticket, travel and pre-match information you need to be aware of before Manchester City's FA Cup semi-final against Arsenal.

Comprehensive supporter advice for can be found here, with key information below.

Official match ticket

The purchase of match tickets via unauthorised channels is strictly prohibited.

These tickets may be counterfeit, stolen or do not actually exist. If you see anyone offering tickets for sale in this manner, please report them to the local police who will look to take immediate action.

Members of the Supporter Services team will be located in the West Ticket Office from 11am until 3:15pm on matchday if you require assistance.

London overground

There has been a line side fire in the South Hampstead area which had led to damage to the power cables out of London Euston station.

As a result there will be no London Overground services serving Wembley Central Station on Saturday and most of Sunday.

Passengers arriving into London Euston station can access Euston Square station and use the Metropolitan Line services to Wembley Park station.

LUL have requested that Virgin Trains make announcements as trains arrive at Euston.  This is supersedes information within the guide.

London marathon

There will be extensive road closures on the London Marathon route on Sunday 23 April, which may result in displaced traffic increasing congestion on some roads. 

Please plan your journey accordingly.  Further information is available here and where possible you are advised to use public transport.

Use of public transport

We ask that you respect the staff, your fellow travellers and act as ambassadors of Manchester City Football Club at all times.

We ask that you do not engage in any unacceptable behaviour travelling to and from Wembley Stadium both on public transport and within the ground itself.

Examples of unacceptable behaviour include (but are not limited to) breaching the Ground Regulations and engaging in any behaviour or using language which is threatening, intimidating, racist, discriminatory, abusive, or offensive and/or which is likely to cause a nuisance or harassment to any other person or compromise public safety.

This may include (but is not limited to) bringing hazardous or banned substances into the ground, using foul or abusive language, throwing objects, entry onto the playing area, chanting which is racially motivated and smoking including the use of electronic cigarettes, in the ground.

Pubs

A list of police recommended pubs can be found within the guide.

Please note that all pubs will close 1-hour before kick-off and will not re-open after the final whistle.

There may also be restrictions enforced at Supermarkets and Off Licences in the vicinity of Wembley Stadium.

None of the pubs listed or those in the local area of Wembley Stadium will be showing the match.

There is also a controlled drinking zone around Wembley Stadium which will be enforced.

Food and drink is available both inside and outside the stadium.  No food, drink or alcohol is permitted to be brought in to the stadium.

Accessing Wembley Stadium

We are located in the West end of Wembley Stadium.

Turnstiles open at 1pm and we advise that all supporters are inside Wembley Stadium no later than 30-minutes before kick-off.

Please arrive early as there are extensive security checks in place at the stadium, which may impact you entering the stadium in time for kick-off.

To access the stadium, please proceed to the entrance stated on your match ticket.

Club Wembley opens at 12-noon and City shirts are not allowed in seats located on Club Level.

Supporters are advised not to bring any bags unless essential. All bags will be searched, in accordance with Wembley’s security measures. Wembley Stadium does not provide a left luggage or property service.

Acceptable items:

  • Flags or banners are allowed however those more than 250cm in size at their widest or longest section will not be allowed.
  • Plastic poles greater than 1m in length are not allowed.
  • No professional camera equipment is allowed.

Prohibited items:

  • The stadium operates a no smoking policy.
  • Pushchairs and buggies are not allowed into the stadium.
  • It is an offence to be under the influence of drink and drugs.
  • Discretion lies with the Wembley Stadium stewards and local police as to who is deemed a safety risk, so please drink sensibly or you may face the possibility of not being allowed to enter the stadium.
  • The use of pyrotechnics, flares and smoke bombs is prohibited and anyone found in possession of or being associated to these items faces arrest.

Any Manchester City supporters in the Arsenal areas of Wembley Stadium face ejection and this may result in further sanctions being taken by Manchester City Football Club.

The Supporter Services phone lines will be open from 10am until 3:15pm on matchday. Please call +44 (0)161 444 1894 (option 1, option 3).

Thank you for your continued support and we look forward to seeing you at Wembley!

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