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Tickets and Travel

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FA Cup semi-final: Ticket information

PERFECT START: Silva puts City ahead inside three minutes at the Riverside.

PERFECT START: Silva puts City ahead inside three minutes at the Riverside.

Tickets for Manchester City's FA Cup semi-final against Arsenal are on sale now.

We have been given 32,085 tickets in the West end of Wembley Stadium, for the game which kicks off at 3pm on Sunday 23 April.

From this allocation, the following groups will receive tickets for this match: Supporters, Seasonal Hospitality Supporters, Owner, Board of Directors, Football Management, Players, Club Officials and Staff, Former Players, Club Partners and the MCFC Supporters Club.

Four categories of match ticket are available to purchase, priced as follows:

Category Adult Under 16 and Over 65
Category 1 £60 £50
Category 2 £50 £40
Category 3 £40 £30
Category 4 £30 £20
Disabled £30 £20

Please note: Tickets will not be available to purchase or collect* ‘in person’ at the Stadium Ticket Office for this match.

*With the exception of disabled wheelchair/ambulant supporters who will be able to purchase and collect from the Ticket Office.

You can view the Wembley Stadium plan here, or get a view from the seats by clicking here.

Qualifying sales criteria

Subject to availability, tickets can be purchased online at http://tickets.mcfc.co.uk/events.aspx or by telephone on 0161 444 1894 (option 1, option 1, option 2)** by supporters who meet the following criteria:

  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard registered on the FA Cup Scheme with 14,000 or more ticket points – Monday 27 March at 9am
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard registered on the FA Cup Scheme with 12,000 or more ticket points – Monday 27 March at 2pm
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard registered on the FA Cup Scheme with 11,000 or more ticket points – Tuesday 28 March at 9am
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard registered on the FA Cup Scheme with 10,000 or more ticket points – Tuesday 28 March at 2pm
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard registered on the FA Cup Scheme with 9,000 or more ticket points – Wednesday 29 March at 9am
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard registered on the FA Cup Scheme with 8,000 or more ticket points – Wednesday 29 March at 2pm
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard registered on the FA Cup Scheme with 7,000 or more ticket points – Thursday 30 March at 10am
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard registered on the FA Cup Scheme with 6,000 or more ticket points – Thursday 30 March at 2pm
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard registered on the FA Cup Scheme with 5,000 or more ticket points – Friday 31 March at 9am
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard registered on the FA Cup Scheme with 3,500 or more ticket points – Friday 31 March at 2pm
  • All Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard registered on the FA Cup Scheme with – Saturday 1 April at 9am
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard not registered on the FA Cup Scheme with 7,500 or more ticket points – Monday 3 April at 9am
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard not registered on the FA Cup Scheme with 6,000 or more ticket points – Monday 3 April at 2pm
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard not registered on the FA Cup Scheme with 5,000 or more ticket points – Tuesday 4 April at 9am
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard not registered on the FA Cup Scheme with 4,500 or more ticket points – Tuesday 4 April at 2pm
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard not registered on the FA Cup Scheme with 3,500 or more ticket points – Wednesday 5 April at 9am
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard not registered on the FA Cup Scheme with 3,000 or more ticket points – Wednesday 5 April at 2pm
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard not registered on the FA Cup Scheme with 2,500 or more ticket points – Thursday 6 April at 10am
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard not registered on the FA Cup Scheme with 2,000 or more ticket points – Thursday 6 April at 2pm
  • Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard not registered on the FA Cup Scheme with 1,500 or more ticket points – Friday 7 April at 9am
  • All Cityzens with a 2016/17 Platinum, Gold or 93:20 Seasoncard not registered on the FA Cup Scheme – Friday 7 April at 2pm.

**Tickets purchased over the telephone will be subject to a £2.50 booking fee per ticket and all tickets will be despatched via first class post and sent to the registered address of the lead supporter. Phone lines are open 24-hours, 7 days a week. No booking fee payable on tickets purchased online.

Please note: There are no guarantees the sales criteria will reach each window listed above. Should any tickets remain; further selling criteria will be announced on the website.

Forgotten your online log in?

Supporters purchasing online will need to have a valid email address which is already registered with the Club, and a valid supporter number, before they can log into their account online.

If any supporter has forgotten their password, they will have the option to request a new password which will be sent to their registered email address.  

If you do not have a registered email address, or have forgotten your supporter number, please contact Supporter Services on +44(0) 161 444 1894 (option 1, option 3).

You can also view your ticket points online by logging in here, and clicking ‘Ticket Points’.

Cityzens with a Platinum or 93:20 Seasoncard will be awarded 40 ticket points. Cityzens with a Gold Seasoncard will be awarded 20 ticket points for attending this fixture.

Disabled supporters:

The Club has received an allocation of 100 wheelchair spaces and an allocation of walking ambulant seats, both with the provision for a free assistant.

Disabled supporters who meet the qualifying criteria and wish to purchase a ticket should contact Supporter Services on 0161 444 1894 (option 1, option 1, option 1).

Please note that disabled tickets are not available to purchase online.

For additional help or assistance, please contact our Disabled Liaison Officer, on 0161 444 1894 (option 1, option 1, option 1).

Junior Seasoncard holders

We appreciate that there may be a significant difference in ticket points between junior supporters (under 16) and their parent(s) or guardian(s).

A very limited allocation of tickets will be made available to 2016/17 Platinum, Gold or 93:20 Seasoncard holders registered on the FA Cup Scheme aged under 16, for purchase together with a qualifying adult Seasoncard holder.

At the point where the adult qualifies, they can also purchase ONE junior† ticket regardless of the junior’s ticket point status.

Please note, this option is only available to supporters purchasing over the phone, and all juniors must be accompanied by an adult (aged 18 or over).

Once this limited allocation has been sold, no further tickets will be available and all junior Seasoncard holders must then qualify in their own right to purchase a ticket.

Supporters will be advised at the point of sale when the limited allocation of tickets available to juniors has sold out.

Should the 2016/17 Platinum, Gold or 93:20 Seasoncard holder registered on the FA Cup Scheme have turned 16 during the season a ticket can still be purchased together with a qualifying adult, however the prevailing adult rate will be charged in line with the regulations of Wembley Stadium.

Please note: If the supporter number used is that of an adult, then only an adult ticket may be purchased. This also applies to under 16s and over 65s.

Official match ticket

Entry to Wembley Stadium will be granted on the presentation of a valid ticket purchased from the Club. 

The Club excludes all liability to any supporter who is denied entry to Wembley Stadium as a result of their ticket having been purchased through an unauthorised seller.

The unauthorised sale or disposal of tickets may also amount to a criminal offence and the Club will inform the police as soon as it becomes aware of any unauthorised sale or disposal of tickets.

Join the singing section

The 1894 Group will be buying tickets in Block 134 and supporters who would like to join them in being loud, proud and at the heart of the singing, are encouraged to also get tickets in this area.

Travel

Official coach travel is provided by Thomson Sport. This package is available to all supporters who have purchased a match ticket through the Club. For more information, click here.

Rules and regulations

We would like to remind everyone why we have the best supporters in the country. 

On your visit to Wembley, please respect the stewards and staff at the Club and we remind you:

  • That the use of pyrotechnics, flares and smoke bombs strictly prohibited.
  • To remain in the seat that you have purchased.
  • To keep your ticket with you at all times.
  • Do not block the aisles or gangways.
  • Do not smoke.
  • To follow the ground regulations.

Tickets for this match are sold subject to the acceptance of The Football Association Conditions of Issue.

All tickets are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2016-17 terms and conditions of sale, and the applicable Ground Regulations of Wembley Stadium.

It is important to note that tickets cannot be returned within 7-days of the match in line with our refund policy. 

For a guide to Wembley Stadium, please click here.

The Ticket Office is open Monday to Saturday 9am to 5:30pm.

Supporter Services is open Monday to Saturday, 9am to 5pm. Both facilities will open at 10am on Thursday and are closed on Sunday/Bank Holidays except where there is a First Team home match.

For queries, please call +44 (0)161 444 1894 (option 1, option 3). 

To keep up to date with all the current ticketing information follow official Twitter account, @MANCITYHELP

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