Important supporter info ahead of the UEFA Champions League clash with AS Monaco.
Below you will find important service information ahead of our home match against AS Monaco on Tuesday 21 February, kick off 7:45pm.
We ask all supporters to arrive no later than 60-minutes before kick-off and are advised not to bring any bags unless essential. All bags will be searched, in accordance with our regular matchday security procedures, which may cause a delay in entering the stadium. We thank you in advance for your patience and co-operation.
· Blue Tuesday
· Pre-Match Access to the Campus
· Travelling to the stadium
· Official Match Ticket – don’t forget to upgrade
· Seat Relocations
· Ticket Sales and Collections
· Code of conduct: Respect the Badge
As we welcome AS Monaco for what’s set to be an exhilarating night with a place in the UEFA Champions League Quarter Finals at stake, let’s make it Blue Tuesday! Please wear your colours, bring your scarves, wave your flags and let’s lift the roof off for the lads on the night to gain a vital first leg advantage. Come on City!
For those attending the match at the Academy Stadium only:
Parking is available in the Blue Car Park off Alan Turing Way. Supporters will be required to pay £10 per car upon entrance however cars leaving the campus before 5:30pm will receive a full refund upon presentation of their receipt, upon exit. Vehicles leaving the stadium after 5:30pm or without a receipt will not be able to claim their refund.
For those attending matches at both the Academy Stadium and the Etihad Stadium:
Supporters with seasonal car parking passes are able to park in their standard matchday car park. Supporters that pay on the day are able to access the Blue Car Park off Alan Turing Way. The standard matchday charges of £10 per car. Mini-buses and coaches are free of charge.
PRE-MATCH ACCESS TO THE CITY STORE & TICKET OFFICE
To access the campus during the day, supporters should park in the Blue Car Park off Alan Turing Way. A charge of £10 will be applied upon entry but will be refunded upon exit*. The shuttle service will be available for supporters that require assistance to reach the top of Joe Mercer Way. *Vehicles remaining on-site after 5:30pm will not receive a refund.
Disabled supporters who use a wheelchair can access the parking adjacent to the City Store via the main Entrance at Rowsley Street (Gate 11) until 3pm. You will be required to show your Blue Badge at the gate. For access after 3pm, disabled supporters will be required to show their matchday car park pass if they have one, and if not they will be required to park in the Blue Car Park.
TRAVELLING TO THE STADIUM
Ensure you check travel conditions before setting out. Highways England provides live traffic information via its website, local and national radio travel bulletins and electronic road signs information is also available from Twitter via @highwaysNWEST.
For directions and stadium maps including walking routes, please click here.
It is important that any supporter that has been relocated sits in their new seat. Failure to do so may cause issues on the night and result in you missing the start of the match. Supporters with Seasoncards or Cityzens cards will have their card activated for the new seat or will have been advised to use a paper ticket, which has been posted.
All home supporters who are collecting pre-purchased paper tickets may do so from the Stadium Ticket Office located in City Square, behind the stage. For this match, we are open from 9am until 8pm. Supporters are strongly advised to collect their tickets at least 60-minutes before kick-off. If you have a Print@Home Ticket you are reminded to print your ticket(s) on white A4 plain paper prior to leaving for the match.
OFFICIAL MATCH TICKET
All tickets are located in the hone area for the use of Man City supporters only. The Club does not have a neutral area and visiting supporters identified in the home areas will face ejection. It is important that you have purchased, and are in possession of, the correct ticket and that it is activated to allow you access into the stadium. The Club accepts no liability for tickets purchased through unofficial channels.
Children under 14 must be accompanied by an adult (over 18) for all matches played at the Etihad Stadium. We advise you carry photo ID to prevent any issues entering the stadium.
Supporters are required to upgrade concessionary tickets for this match. A supporter in another age band can use a concessionary ticket but must ensure they have paid the applicable upgrade fee in advance of entering the stadium.
CODE OF CONDUCT: RESPECT THE BADGE
If you ever witness crime, vandalism, violence, drugs, the use of smoke bombs and pyrotechnics or abusive behaviour from home or visiting supporters, inside or outside the Etihad Stadium, make contact with a steward as soon as you can and report your concerns.
Man City is proud to support the Kick It Out campaign. Download the KIO reporting app today.
In 2008, the Justin Campaign was formed to tackle homophobia, biphobia and transphobia in football, and two years later the initiative FvH began. Find out how you can take action here.
The singing section is located in the South Stand within block 111, part of block 114 and blocks 115-119. Supporters that sit outside of this section are not part of the singing section. All supporters are reminded that persistent standing is not allowed. Failure to adhere to this may result in an ejection or a stadium ban.
The entire Etihad Campus, including roadways, car parks and concourses, is smoke free. Use of electronic cigarettes is also prohibited. We operate a strict, no re-admission policy and there will be no opportunity to leave and re-enter the stadium.
We will be open from 9am until 8pm for this match. Please call +44 (0)161 444 1894 (option 1, option 3). You can also use our official service Twitter account, @ManCityHelp.