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Tickets and Travel

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West Ham v Man City: Sold out

NICE, NICO: Nicolas Otamendi slides in with an excellent tackle

NICE, NICO: Nicolas Otamendi slides in with an excellent tackle

Tickets for Manchester City's Premier League away game against West Ham have now sold out.

The game will be played at the London Stadium on Wednesday 1 February, kicking off at 7:45pm.

Official match ticket

Entry to the Stadium will be granted on the presentation of a valid ticket purchased from the Club. 

The Club excludes all liability to any supporter who is denied entry to the Stadium as a result of their ticket having been purchased through an unauthorised seller.

The unauthorised sale or disposal of tickets may also amount to a criminal offence and the Club will inform the police as soon as it becomes aware of any unauthorised sale or disposal of tickets.

Upgrades

It is important that you have purchased, and are in possession of, the correct ticket and that it is activated to allow you access in to the stadium.

If the supporter who originally purchased the ticket is no longer able to attend the match, please contact the Supporter Services team on 0161 444 1894 (option 1, then option 3) to discuss, and where appropriate, upgrade your ticket.

Please note that in some instances, you may be required to visit the Ticket Office above the City Store at the Etihad Stadium in advance of the match so that we can make the necessary amendments to your ticket (this is applicable where there is a change from a concession to an adult).

Failure to upgrade your ticket before you attempt to enter the ground may result in a stadium ban.

Getting to the London Stadium    

Plan your journey following the directions as advised by West Ham United.  

Respect the Badge

Manchester City Football Club is proud to have the best fans in the world and with your help we plan to keep it that way.

As guardians of this great Club, we all have a responsibility to act as ambassadors of not only Manchester City, but also the City of Manchester. 

On your visit to the London Stadium, please respect the stewards and staff at the Club and we ask that you:

  • Remain in the seat that you have purchased.
  • Keep your ticket with you at all times.
  • Do not block the aisles or gangways.
  • Do not smoke.
  • The use of pyrotechnics, flares and smoke bombs is strictly prohibited

The Ticket Office is open Monday to Saturday 9am to 5:30pm. Supporter Services is open Monday to Saturday, 9am to 5pm. Both facilities will open at 10am on Thursday and are closed on Sunday/Bank Holidays except where there is a First  Team home match.

For queries, please call +44 (0)161 444 1894 (option 1, option 3).  You can also ask a question and keep up to date via our official service Twitter account, @ManCityHelp.

All tickets are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2016-17 Away Match Terms and Conditions of Sale and the applicable Ground Regulations of the opposing team. 

 It is important to note that tickets cannot be returned within 7-days of the match in line with our refund policy.

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