quote

Tickets and Travel

Video 1 Gallery

City v BMG: Match information

TICKET INFO: Rescheduled game at the Etihad

TICKET INFO: Rescheduled game at the Etihad

Below you will find important service information ahead of our rescheduled home match against Borussia Monchengladbach that will now be played on Wednesday 14 September, kick off 7:45pm.

We ask all supporters to arrive no later than 60-minutes before kick-off and are advised not to bring any bags unless essential. All bags will be searched, in accordance with our regular matchday security procedures, which may cause a delay in entering the stadium. We thank you in advance for your patience and co-operation.

Changes to the matchday operation

Pre-Match Access to the Campus

Travelling to the stadium

Official Match Ticket – free upgrades

Seat Relocations

Ticket Collections

Code of conduct: Respect the Badge  

CHANGES TO THE MATCHDAY OPERATION

Due to the unexpected rescheduling of this match it is important to note the following;

  • No further tickets will be made available for sale for this match
  • All previously purchased match tickets remain valid, with Seasoncards, Cityzens cards and Paper Tickets reactivated to allow entry to the stadium
  • If required, supporters with Print@Home tickets can reprint their E-ticket via the original link within their confirmation email
  • A limited offering of food and drink will be available inside the stadium however a number of concessions will be closed
  • There will be no pre or post-match entertainment in City Square
  • All external concessions will be closed
  • Alcohol will not be available within Premium Seat bar areas (93:20 and Joe’s)
  • There will be a limited number of match programmes available for sale
  • There will be no charge for on-site parking and all car parking passes remain valid
  • You are not required to upgrade concession tickets for this rescheduled match
  • Turnstiles will open 90-minutes before kick-off as usual

PRE-MATCH ACCESS TO THE CITY STORE & TICKET OFFICE

To access the campus during the day, supporters should park in the Blue Car Park off Alan Turing Way.  The shuttle service will be available for supporters that require assistance to reach the top of Joe Mercer Way. 

Disabled supporters who use a wheelchair can access the parking adjacent to the City Store via the main Entrance at Rowsley Street (Gate 11) until 3pm.  You will be required to show your Blue Badge at the gate. For access after 3pm, disabled supporters will be required to show their matchday car park pass if they have one, and if not they will be required to park in the Blue Car Park.

TRAVELLING TO THE STADIUM

Important information on ingress and egress in and around the Blue car parks can be found here.

Ensure you check travel conditions before setting out. Highways England provides live traffic information via its website, local and national radio travel bulletins and electronic road signs. Information is also available from Twitter via @highwaysNWEST.

For directions and stadium maps including walking routes, please click here.

SEAT RELOCATIONS

It is important that any supporter that has been relocated sits in their new seat. Failure to do so may cause issues on the night and result in you missing the start of the match.  Supporters with Seasoncards or Cityzens cards will have their card activated for the new seat or will have been advised to use a paper ticket, which has been posted. 

TICKET COLLECTIONS

All home supporters who are collecting pre-purchased paper tickets may do so from the Stadium Ticket Office located in City Square, behind the stage. For this match, we are open from 9am until 8pm. Supporters are strongly advised to collect their tickets at least 90-minutes before kick-off.  If you have a Print@Home Ticket you are reminded to print your ticket(s) on white A4 plain paper prior to leaving for the match.

OFFICIAL MATCH TICKET

All tickets are located in the home area for the use of Man City supporters only.  The Club does not have a neutral area and visiting supporters identified in the home areas will face ejection. It is important that you have purchased, and are in possession of, the correct ticket and that it is activated to allow you access into the stadium.  The Club accepts no liability for tickets purchased through unofficial channels.

Children under 14 must be accompanied by an adult (over 18) for all matches played at the Etihad Stadium. We advise you carry photo ID to prevent any issues entering the stadium. 

Supporters are not required to upgrade concessionary tickets for this rescheduled match. A supporter in another age band can use a concession ticket without having to pay an upgrade fee in advance of entering the stadium.

CODE OF CONDUCT: RESPECT THE BADGE

If you ever witness crime, vandalism, violence, drugs, the use of smoke bombs and pyrotechnics or abusive behaviour from home or visiting supporters, inside or outside the Etihad Stadium, make contact with a steward as soon as you can and report your concerns.

Man City is proud to support the Kick It Out campaign. Download the KIO reporting app today.

In 2008, the Justin Campaign was formed to tackle homophobia, biphobia and transphobia in football, and two years later the initiative FvH began. Find out how you can take action here.

The singing section is located in the South Stand within block 111, part of block 114 and blocks 115-119. Supporters that sit outside of this section are not part of the singing section. All supporters are reminded that persistent standing is not allowed. Failure to adhere to this may result in an ejection or a stadium ban.

The entire Etihad Campus, including roadways, car parks and concourses, is smoke free. Use of electronic cigarettes is also prohibited. We operate a strict, no re-admission policy and there will be no opportunity to leave and re-enter the stadium.

The Ticket Office and Supporter Services are open Monday to Saturday, 9am to 5:30pm (closed Sunday and Bank Holidays). Both facilities will open on the day of all scheduled First Team home fixtures.  We will be open from 9am until 8pm for this match. Please call +44 (0)161 444 1894 (option 1, option 3).  You can also use our official service Twitter account, @ManCityHelp.

Tickets and Travel

City v BMG: Beat the queues and Print@Home

The Champions League Group Stage kicks off this evening and there’s still time to make sure you’re there to see Pep Guardiola’s men start their campaign.

Tickets are on sale now and thanks to our Print@Home option, you don’t need to worry about the last minute queues to collect them.

Tickets and Travel

Matchday information: Car parking changes

NEW ERA: Ready for the start of the 2016/17 season.

At the start of this season, we advised of some changes we were making to the matchday car parking operation at the Etihad Stadium, following feedback from supporters. We continue to monitor and review these changes and make adjustments to the plan, where necessary.

Tickets and Travel

City U19s v BMG U19s: Ticket information

City U19s take on Borussia Monchengladbach at the Academy Stadium on Tuesday afternoon. Tickets are on sale now and Cityzens members can claim a free ticket for the game.