Supporters are advised that tickets for our Premier League away game against Stoke City have now sold out.
Stoke City v Manchester City
Saturday 20 August 2016
Kick off – 12.30pm
Official Match Ticket
Entry to the Stadium will be granted on the presentation of a valid ticket purchased from the Club. The Club excludes all liability to any supporter who is denied entry to the Stadium as a result of their ticket having been purchased through an unauthorised seller. The unauthorised sale or disposal of tickets may also amount to a criminal offence and the Club will inform the police as soon as it becomes aware of any unauthorised sale or disposal of tickets.
It is important that you have purchased, and are in possession of, the correct ticket and that it is activated to allow you access in to the stadium. If the supporter who originally purchased the ticket is no longer able to attend the match, please contact the Supporter Services team on 0161 444 1894 (option 1, then option 3) to discuss, and where appropriate, upgrade your ticket.
Please note that in some instances, you may be required to visit the Ticket Office above the City Store at the Etihad Stadium in advance of the match so that we can make the necessary amendments to your ticket (this is applicable where there is a change from a concession to an adult).
Failure to upgrade your ticket before you attempt to enter the ground may result in a stadium ban.
Should you misplace your ticket, we can arrange for a duplicate to be collected on the day of the match from the Stoke City Ticket Office. Please contact the MCFC Supporter Services Team on 0161 444 1894 (option 1, option 3) who will be happy to help.
Failure to provide the correct information in advance or on the day may result in either club not being able to provide a duplicate ticket. Identification will be required at the Stoke City Ticket Office.
Getting to the bet365 Stadium
Plan your journey following the directions as advised by Stoke City.
Respect the Badge
Manchester City Football Club is proud to have the best fans in the world and with your help we plan to keep it that way. As guardians of this great Club, we all have a responsibility to act as ambassadors of not only Manchester City, but also the City of Manchester. On your visit to the Britannia Stadium, please respect the stewards and staff at the Club and we ask that you:
- Remain in the seat that you have purchased.
- Keep your ticket with you at all times.
- Do not block the aisles or gangways.
- Do not smoke.
- The use of pyrotechnics, flares and smoke bombs is strictly prohibited
The Ticket Office and Supporter Services Team are available Monday - Saturday, 9am to 5:30pm (closed Sunday and Bank Holiday). Supporter Services will be open from 9am until 5.30pm for this fixture. Please call +44 (0)161 444 1894 (option 1, option 3). Out of hours you can use our online ‘frequently asked questions’
#mancityhelp. You can also ask us a question and keep up to date via our official Supporter Services Twitter account, @ManCityHelp.
All tickets are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2016-17 Away Match Terms and Conditions of Sale and the applicable Ground Regulations of the opposing team. It is important to note that tickets cannot be returned within 7-days of the match in line with our refund policy.