iPhone Step-by-step guide
Video and picture guide showing each step to add your Mobile Season Ticket to your wallet.
Mobile Season Tickets
If you have changed your mobile device or have removed your Season Ticket from your Apple Wallet*/Google Pay please follow the videos below to re-download. If for any reason you receive an error message when re-downloading to your device please contact the Club.
*If you have recently updated your Apple iPhone to the latest iOS software and your pass does not show in your wallet please retrieve this from ‘View Expired Passes’ in the first instance.
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Android step-by-step guide
Video and pitcture guide showing the steps to add your Mobile Season Ticket to your wallet.
Mobile Tickets are digital passes that can be stored within Apple Wallet or Google Pay on your smartphone or smartwatch.
Mobile Tickets use NFC technology and can be used for contactless entry into both the Etihad Stadium and Academy Stadium by holding your device above the reader at the turnstile.
Models supported are; the original Apple Watch and later, all Face ID iPhones and all Touch ID iPhones except 5s.
Supporters who do not have NFC technology on their device will be able to use their barcode on the mobile ticket to enter the Stadium.
Click here for further details on supported Apple devices. Find support for Android devices here.
The Mobile Season Ticket in your Apple or Google Pay wallet will automatically be refreshed for the 2022/23 season. Please do not delete your Mobile Season Ticket from your mobile wallet at the end of the current season.
If you renew the same seat, we will update your existing Mobile Season Ticket ahead of the 2022/23 season and we will inform you once this has been done.
However, if you would like to make any changes to your Season Ticket, such as changing between Season Ticket Levels (i.e. moving from Gold to Platinum), amending your bank details or changing your Cup Schemes, you will be supplied with a new Mobile Season Ticket ahead of the new season.
Please note: you will not need to access your account to download your new Mobile Season Ticket, we will email the download link to you.
The Mobile Season Ticket in your Apple or Google Pay wallet will automatically be refreshed for the 2022/23 season. Please do not delete your Mobile Season Ticket from your mobile wallet at the end of the current season.
If you renew the same seat, we will update your existing Mobile Season Ticket ahead of the 2022/23 season and we will inform you once this has been done.
However, if you would like to make any changes to your Season Ticket, such as changing between Season Ticket Levels (i.e. moving from Gold to Platinum), amending your bank details or changing your Cup Schemes, you will be supplied with a new Mobile Season Ticket ahead of the new season.
Please note: you will not need to access your account to download your new Mobile Season Ticket, we will email the download link to you.
