Mobile Season Tickets

Mobile Tickets are digital passes that can be stored within Apple Wallet or Google Pay on your smartphone or smartwatch.

Mobile Tickets use NFC technology and can be used for contactless entry into both the Etihad Stadium and Academy Stadium by holding your device above the reader at the turnstile.

Models supported are; the original Apple Watch and later, all Face ID iPhones and all Touch ID iPhones except 5s.

Supporters who do not have NFC technology on their device will be able to use their barcode on the mobile ticket to enter the Stadium.

Click here for further details on supported Apple devices. Find support for Android devices here.

Find out all the information including user guides about mobile ticketing here.

The Mobile Season Ticket in your Apple or Google Pay wallet will automatically be refreshed for the 2022/23 season. Please do not delete your Mobile Season Ticket from your mobile wallet at the end of the current season.

If you renew the same seat, we will update your existing Mobile Season Ticket ahead of the 2022/23 season and we will inform you once this has been done.

However, if you would like to make any changes to your Season Ticket, such as changing between Season Ticket Levels (i.e. moving from Gold to Platinum), amending your bank details or changing your Cup Schemes, you will be supplied with a new Mobile Season Ticket ahead of the new season.

Please note: you will not need to access your account to download your new Mobile Season Ticket, we will email the download link to you.

Once you have successfully downloaded your digital ticket, you will be able to view it at any time by opening the Google Pay app on your Android phone or the Apple Wallet on your iPhone.

Your ticket will contain important information such as your seat and entrance details, so please be sure to check this information prior to arrival at the stadium.

Find out all the information including user guides about mobile ticketing here.

The Mobile Season Ticket in your Apple or Google Pay wallet will automatically be refreshed for the 2022/23 season. Please do not delete your Mobile Season Ticket from your mobile wallet at the end of the current season.

If you renew the same seat, we will update your existing Mobile Season Ticket ahead of the 2022/23 season and we will inform you once this has been done.

However, if you would like to make any changes to your Season Ticket, such as changing between Season Ticket Levels (i.e. moving from Gold to Platinum), amending your bank details or changing your Cup Schemes, you will be supplied with a new Mobile Season Ticket ahead of the new season.

Please note: you will not need to access your account to download your new Mobile Season Ticket, we will email the download link to you.

No, a screenshot of your mobile ticket will not permit you entry to the stadium on a matchday. You can download your mobile ticket from the link in your email or directly from your online account.

Your mobile device does not require WIFI connectivity or signal on matchday as long as your Mobile Season Ticket is already in your Apple Wallet/Google Pay app prior to attending. If you’ve not already downloaded your ticket and you have issues with your data connection, you can join our free wifi by selecting Man City Wifi and clicking join, no registration needed.

• Open your Apple Wallet app
• Tap on "View Expired Passes"  (you might need to scroll down if you have lots of passes in your wallet)
• Select your Season Ticket, and then select 'Unhide'
• Go back to the main Apple Wallet screen

To delete a pass from your Apple or Google Pay wallet, open your wallet and select your Season Ticket.

After opening your Season Ticket, select the 3 dots in the top righthand corner and select remove pass for Apple Wallet or remove for Google Pay.

If you have any issues or questions, please submit your enquiry on our contact form here.

Find out all the information including user guides about mobile ticketing here.

Your season ticket pass should always update to the next fixture, automatically. However, this will only work if you have updates enabled in your Apple or GPay wallet.

Apple Wallet: For iPhone users, go to your Apple Wallet and then click into your Seasonal Pass. In the top right corner, there will be a circle with three dots, click this and on the next page make sure ‘Automatic Updates’ is turned on, once you have done this, if you drag the screen down to manually update your pass on this occasion, the correct game should be displayed.

Google Pay: In Google Pay, click the 3 lines in the top left corner, then go to Settings. From here, you can turn on ‘Updates about your passes’

If you have any issues or questions, please submit your enquiry on our contact form here.

To download your Mobile Season Ticket through your account, follow the steps below on your Mobile Phone:

• Go to mancity.com/tickets
• Click the silhouette icon in the top right of your screen
• Click 'My Ticketing Account'
• Scroll to the bottom of the page and click 'Options' within the 'Season Tickets' section
• Tick the Season Ticket you would like to download to your Apple or Google Pay wallet
• Click 'Add to mobile wallet' at the top of the screen

To access your Mobile Season Ticket through your account, you must be logged into the account of the owner of the Season Ticket you would like to download.

To add your mobile ticket to your mobile wallet, you must click on the Apple Wallet or Google Pay buttons below. Please note, you must download this on your Mobile Phone, not on a laptop, desktop or tablet.

If you are unable to download your Mobile Season Ticket through your account, please request a new link through our contact form here.