Cityzens Membership

If you are already signed up to Cityzens, you can continue to enjoy all your benefits, including access to exclusive content and competitions. If you would like to receive additional benefits including exclusive membership pack, retail discounts, priority access to tickets, partner benefits plus much more, you can join Cityzens Official Membership.

For UK members, your membership pack will arrive up to 6 weeks after placing your order. You will receive an email once your membership pack has been dispatched.

Packs being sent outside of the UK may take up to 8 weeks from ordering. You will receive an email once your membership pack has been dispatched.

Please note delivery times are currently longer than usual due to high demand and the recent difficulties impacting global supply chains. Whilst we recognise the inconvenience this may cause, you will still be able to reap all the other benefits of your Membership including priority on match tickets (Matchday and Junior only), 10% retail discount plus a range of exclusive competitions and offers from the Club.

Any orders delivered within the UK are exempt from customs and import charges. If your order is being delivered outside the UK, you may be required to pay customs and duty fees once the shipment reaches that country. Additional charges for customs clearance are borne by the recipient. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

Cityzens Matchday Membership:

• 1x personalised membership card
• 1x City branded tablet sleeve
• 1x Pair of lucky matchday socks
• 2x City branded coasters
• 1x City branded pin badge

Cityzens Membership:

• 1x personalised membership card
• 1x City branded tablet sleeve
• 2x City branded coasters
• 1x City branded pin badge

Junior Membership Content:

• 1x personalised membership card
• 1x City branded boot bag
• 1x City branded football
• 1x City branded football pump

In order to redeem your 10% retail discount online, you need to ensure you’re logged into your Cityzens Official Membership account while shopping online at the City store and your discount will be automatically applied at the checkout.

In order to redeem your in-store discount, you need to show your membership card at the till and your discount will be applied.

In order to redeem your 20% Stadium Tour discount online, ensure you’re logged into your Cityzens Official Membership account when purchasing and the discount will be added automatically at the checkout.

You can also redeem over the phone, the discount will be applied automatically when confirming your Cityzens Official Membership number.

Being a Cityzens Matchday Member will get you on the SC waiting list and there will be a chance to purchase during the seasoncard renewal window, should any seasoncards be released for new sales.

All Cityzens Official Memberships last 12 months from the date you purchased and will renew automatically unless cancelled prior to renewal payment being taken.

If you lose your Cityzens Matchday Membership card, we will offer you one free reprint which you can order by calling Supporter Services on 0161 444 1894.

If you lose your Cityzens Matchday Membership card after we have supplied a free reprint, there will be a £10 reissue charge each time your card is replaced and this can be ordered and paid for by calling Supporter Services on 0161 444 1894.

You can change your membership package after autorenewal from Cityzens Matchday Membership to Cityzens Membership within 2 weeks of autorenewal.

To change your membership call supporter services on 0161 444 1894.

If you have Cityzens Matchday Membership, you get priority access to tickets.

Match tickets are only available for those signed up to Cityzens Matchday and Cityzens Junior Membership.

Member ticket availability will vary between games – please visit our website for the latest information.

Qualifying members will be able to purchase one Member price ticket for qualifying matches. Additional member ticket availability may be available from time to time – please visit our website for the latest information.

You can see when your membership is due to renew by looking at your online account on the ticket website tickets.mancity.com. You will also get a reminder email that your membership is due to renew 30 days before the renewal date.

You can only update your card details ahead of renewal by calling supporter services on 0161 444 1894.