Manchester City is delighted to welcome supporters to the Etihad Stadium for the Club’s home Premier League match against Watford on Saturday 23rd April 2022, kick-off 3pm.
COVID-19 Entry Requirements
Following the easing of Government’s COVID-19 Plan B restrictions, supporters are no longer required to show evidence of their COVID status to enter the Etihad Stadium.
We are encouraging everyone to play their part in limiting the spread of the virus, and below are some simple suggestions to help to keep each other safe on a matchday:
- Be responsible and do not travel if you have COVID-19 symptoms or feel unwell.
- Get fully vaccinated if you are not already.
- Wear face coverings in indoor and crowded areas, including public transport.
- Continue to regularly wash your hands and use hand sanitiser.
- Regardless of your vaccination status, we recommend you take a COVID-19 lateral flow test 12-24 hours before kick-off and register your result online. To order a test kit, follow this link.
To help keep everyone safe on matchday, we will be implementing a range of health and hygiene measures. This includes the deployment of hand sanitiser stations at various locations within the stadium, the use of one-way systems in washrooms and an enhanced cleaning operation in place throughout matchday. We will also be asking all our staff to wear a face covering for the duration of matchday as a further precautionary measure.
You will find all you need to know on our matchday hub mancity.com/matchinfo but for ease, we have highlighted key information below.
SUPPORTER CODE OF CONDUCT
All supporters attending the match must comply with the Supporter Code of Conduct shown here to help keep everyone safe.
PROMOTING EQUALITY AND DIVERSITY
Manchester City values and respects all of its supporters and will not tolerate discriminatory behaviour of any kind at the Etihad Stadium. Actions including, but not limited to, racism, sectarianism, homophobia and sexism are unacceptable. Supporters are asked to conduct themselves in accordance with the highest ethical standards. If you see or any discriminatory behaviour, please report it to a steward or the police or submit details on the Kick It Out reporting app. Let’s work together to eliminate discrimination, in all its forms.
YOUR MATCHDAY CHECKLIST
- Ensure your Mobile Season Ticket or individual Mobile Match Ticket is downloaded into your smart phone wallet on your mobile device – visit mancity.com/mobiletickets for further help.
- Ensure your phone is charged before you set off.
- Check your stadium entry point. Your entrance is detailed on your match ticket.
- Bring a face covering. We strongly advise supporters to wear a face covering when moving around the concourse areas at the Etihad Stadium, unless you are eating or drinking, or exempt
- Leave your bags at home, unless they meet our bag policy. For more information click here.
- Bring a form of cashless payment (we accept credit/debit cards). Cash will no longer be accepted across the Etihad Campus.
- Please bring photo ID with you as this may be checked as part of our standard ticketing policy.
The UK Government’s current stay at home guidance is available here.
Please plan your journey in advance, and make sure you consider safer travel options to keep you and your fellow supporters safe.
- General admission turnstiles, including 93:20 and Joes, open at 1pm. Hospitality opens at 12pm.
- Arrive at the stadium early to assist us in getting everyone in the ground before kick-off.
- We strongly advise arriving no later than 2pm for a 3pm kick-off.
Consider as part of your journey and arrival at the stadium, that you may need additional time to get used to using the new ticketing system. Please also make allowances to complete any additional security or screening checks.
Ensure you check travel conditions before setting out. For directions and stadium maps including walking routes, please click here. Travel information and advice will be updated on a weekly basis and supporters are urged to follow @OfficialTfGM and visit tfgm.com/traveladvice on a regular basis to stay one step ahead when it comes to planning their journeys.
Car parking for this fixture is sold out.
The overall number of parking spaces available at the Etihad Stadium has been reduced by 30% for the 2021/22 season. This is due to the introduction of the NHS’ COVID-19 testing and vaccination centres and the initial ground works connected to the development of the CO-OP Live Arena. On the day sales will no longer be available and you can only pre-book your car parking in advance.
As a vehicle passes an Auto Number Plate Recognition (ANPR) camera, its registration number is read and instantly checked against the Club’s database of pre-booked parking which allows supporters to drive straight into the car park.
Car parking spaces can be booked on a match-by-match basis at tickets.mancity.com
The pricing for the 2021/22 season will be £8 for two (2) or more passengers (car share) and £10 for single occupancy.
At the point of booking your parking space, you will be asked to insert your Vehicle Registration Number (VRN) which will be used with our Auto Number Plate Recognition (ANPR) cameras upon arrival at the car park. It is essential that you write your VRN correctly on the booking form, to avoid any delays to entry. Please also bring your booking confirmation email with you.
For more information on how to purchase watch our step-by-step video guide here.
A fast and frequent tram service runs straight to the stadium’s dedicated tram stop, Etihad Campus, which is adjacent to the stadium in City Square. Metrolink services run between Ashton-under-Lyne and Manchester every 6 minutes. The journey from Manchester Piccadilly station to Etihad Campus takes less than 10 minutes.
Metrolink passengers will benefit from an easy-to-use contactless payment system — enabling you to touch in at the start of a journey and out at the end using a contactless bank card or another contactless-enabled payment device, such as a phone or watch. Tickets must be purchased before travel, with ticket machines located on every Metrolink platform.
Please note: both Holt Town and Velopark Metrolink stops, located on either side of the Etihad Campus stop, will not be open for at least an hour after the match.
Backpacks, holdalls, rucksacks, or other similar items of any size, large or small, will not be allowed into the stadium. Small handheld bags, no larger than A4 size (12”x8”x3”) will be accepted. If you must bring a bag to the stadium that exceeds the allowable size, bag drop facilities (locations shown below) that you can use to securely store your items will be in place until the match has finished.
If you have a medical condition that requires you to bring a bag or other equipment, please contact the Access Team at [email protected].
The bag drop will be priced at £5 for Season Ticket holders, and £10 for match buyers.
Supporters are advised that the upgrading of junior or over-65 tickets to adult tickets is free of charge for Tuesday’s fixture against Atletico Madrid. No action needs to be taken to upgrade your ticket.
Valid tickets for Manchester City Football Club matches (home and away) should only be purchased from Manchester City or an official, authorised seller. Further information can be found here.
Supporters can purchase food and drinks at all concourse bars and concessions inside and outside the stadium. You will find a range of hot and cold options including our new vegan alternatives, compostable beer cups and edible coffee cups
Please follow good hygiene behaviours, washing or sanitising your hands regularly. Hand sanitiser stations are located around the stadium for everyone to use.
All payments inside and outside the stadium will be contactless (we accept credit/debit cards).
Cash will no longer be accepted.
The store will close at kick-off, and will reopen at the end of the game for a minimum of 1-hour, depending on kick-off times. If you have placed an order for Click and Collect, you can collect it anytime during opening hours. You will need to present confirmation email and ID.
You can place a Click & Collect order on mancity.com/shop
An accessible buggy service will be in operation for supporters who require mobility assistance from Orange and Blue Car Parks to D, H, S and W doors. This complimentary service will operate pre and post-match, subject to any operational security changes and is available on a first come, first served basis.
Pre-match pick-up points – Blue Car Park entrance opposite Joe Mercer Way. This will run to D, H, S & W doors until approximately 1-hour before kick-off when the service will stop by the Metrolink station. The service will then run from either side of City Square to the accessible entrance doors. There will also be an additional service outside Orange Car Park, opposite East Reception. This service will cease to run through City Square 1-hour before kick-off. The service will be available from 3-hours before kick-off until 15-minutes before kick-off.
Post-match the service will resume 30-minutes after the final whistle from accessible entrances to car parks. There will be a buggy service from the top of Joe Mercer Way to Blue Car Park 15-minutes before the final whistle.
We respectfully ask that face covering are worn when using the buggy service.
The above timings are subject to Event Safety Control and may change if operationally required.
City Square opens 3-hours prior to kick-off and for 1-hour post-match.
The City Square Fan Zone begins two and a half hours before kick-off and is located next to the City Store. Offering an array of food and beverage concepts from 10 locations, City Square is the perfect place to meet. There is plenty of entertainment on offer as well as licensed bars, live music, special guest interviews, and games and competitions to win exclusive prizes. City Square is open post-match for live match analysis, so come and join us whilst the traffic eases! For more information, follow us on Twitter and Instagram @CitySquareLive.
The entire Etihad Campus, including roadways, car parks and concourses, is smoke free. Use of electronic cigarettes is also prohibited. We operate a strict, no re-admission policy and there will be no opportunity to leave and re-enter the stadium.