Season Tickets
Man City Women's Season Ticket Renewals
- I would like to purchase a 2024/25 Women's Season Ticket but purchased tickets through a friends account, what should I do?
- What are the categories (age bands) for Man City Women's Season Tickets?
- Are Man City Women Season Tickets available for the 2024/25 season?
- How much does a Man City Women’s Season Ticket cost?
- How do I relocate my 2024/25 Man City Women's Season Ticket?
- I am a Man City Women's Season Ticket Member, how do I claim the Hat Trick Pack?
- What is the Club's 4 match policy for Women's Season Ticket Members?
Season Ticket Information
- I am a Flexi-Gold Season Ticket Member, how do I purchase match tickets?
- Can Flexi-Gold Season Ticket Members buy tickets outside of their purchase window?
- Which games are included in a Flexi-Gold Season Ticket?
- What are the minimum purchase / attendance requirements for Flexi-Gold Season Ticket Members?
- What are the categories (age bands) for Season Tickets?
- Can existing Gold Season Ticket Members renew onto Flexi-Gold for the 2024/25 season?
- Which blocks are impacted by the North Stand Development?
- How do Flexi-Gold Season Ticket Members purchase Cup tickets?
- How do Flexi-Gold Season Ticket Members buy Premier League tickets?
- What are the match ticket prices for Flexi-Gold Season Ticket Members?
- Will Flexi-Gold Season Ticket Members have access to Ticket Exchange and Ticket Transfer?
- What type of Season Tickets Memberships are available?
- I am a Season Ticket Member. How do I claim my 10% discount on Food & Beverage?
- How do I join the Cup Schemes if I have a Value Gold Season Ticket?
- I have renewed my Season Ticket, but have selected the wrong payment method?
- How can existing Season Ticket Members purchase a Flexi-Gold Season Ticket on behalf of a Junior?
- My seat has been impacted by the North Stand development work, the person who sits with me is not impacted. What can we do?
- I had a physical season ticket last season, what do I need to do for next season?
- How can I pay for my Season Ticket?
- What if Flexi-Gold Season Ticket Members can't attend the match?
- Can fans renew from Flexi-Gold Season Tickets onto Gold Season Tickets for the 2025/26?
- Will fans impacted by the North Stand Development have a priority relocation window for the 2024/25 season?
- How long is the match ticket purchase window for Flexi-Gold Season Ticket Members? And how will they know when they can purchase?
- When will new Season Tickets go on sale?
- What is the price of the Flexi-Gold Season Ticket Membership fee?
- Where will the stadium seats be located for Flexi-Gold Season Ticket Members?
- How do I pay for a Flexi-Gold ticket reservation with a new card on mobile?
- How do I purchase a Season Ticket?
- How can I change my Season Ticket Membership type?
- How do I make payment for my Flexi-Gold Season Ticket via payment plan?
- A family member has passed away. We would like to retain the Season Ticket in the family, is this possible?
- How do Ticket Points work?
- I am a Season Ticket holder and cannot attend a match. What can I do?
Mobile Season Tickets
Ticket Exchange
- Which matches are guaranteed refunds on ticket exchange?
- Which matches can I donate my ticket to City in the Community for?
- I have donated my match ticket refund to City in the Community, what happens next?
- What is City in the Community Donation?
- When can I list on the Ticket Exchange?
- I have listed on the Ticket Exchange, what happens next?
- How do I donate my ticket to City in the Community?
- What is Ticket Exchange and how do I use it?
- How do I cancel my resale request on the Ticket Exchange?
- Can I list on the Ticket Exchange for my Family & Friends?
Ticket Transfer
- What is the Club's 14 match policy for Season Ticket Members?
- Can I transfer a ticket for someone who is in my Family and Friends?
- Do I have to pay to transfer a ticket to my Family & Friends?
- If I am unable to make it to a game can I transfer my Season Ticket to a friend or family member?
- Can I use Ticket Exchange or Transfer for a Cup match?
- What is Ticket Transfer and how does it work?
Cup Schemes
- How will the Champions League format change for the 2024/25 season?
- How do 93:20 Season Ticket Members transfer tickets that were included in the 93:20 domestic Cup Scheme?
- I am registered on the Cup Schemes but my ticketing account is telling me I am not registered?
- I need to verify my Cup Scheme card for 3DS2, how do I do it?
- What is 3DS2, and can I opt out?
- How do I verify 3DS2 if I do not have an authenticator set up?
- How do I update my Cup Scheme payment details?
- What are the benefits of joining the Cup Schemes
- If I don’t join the Cup Schemes, can I buy away Cup match tickets and tickets for any Cup finals?
Direct Debit
- My Direct Debit mandate has been cancelled through the bank, what should I do?
- I need to change the date for my Direct Debit payments, what do I do?
- I have renewed my Season Ticket by Direct Debit but wish to pay it off. Can I do this?
- I need to update my bank details for my Direct Debit, what do I do?
