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Match Tickets

  • Help and Support
  • Match Tickets

Match Ticket Information

  • As a Cityzens Matchday Member, do I have access to purchase all home Premier League games?
  • I am not a member; can I purchase tickets?
  • How can I purchase match tickets?
  • I want to purchase tickets for the Liverpool and Manchester United fixtures, how can I do this?
  • I am a Silver Season Ticket holder; how can I purchase tickets for the 5 matches not included in my subscription?
  • As a Season Ticket Member can I relocate my seat when purchasing additional tickets for my family & friends?
  • As a Season Ticket Member can I purchase additional tickets for my family & friends?
  • Can I refund my match ticket?
  • Can I buy match tickets from other websites?
  • How do I run a sales report in SRO?

Champions League

  • Can I purchase tickets for the Champions League match against RB Leipzig at home?
  • I am on the Cup Scheme, will I be able to use my Mobile Season Ticket?
  • Will Manchester City be organising a day trip for the away game against Leipzig?
  • When will my Cup Scheme payment be taken for the Champions League last 16 match against RB Leipzig?
  • How many tickets can I purchase for the home match against RB Leipzig?
  • Who is Manchester City playing in the last 16 of the Champions League?
  • My seat is impacted by the UEFA seat holds for the game against RB Leipzig, where will my seat be relocated to?

FA Cup

  • Who are Man City playing in the fourth round of the FA Cup?
  • Can I purchase tickets for the FA Cup match against Arsenal at home?
  • How will I get my ticket for the home match against Arsenal in the FA Cup fourth round?
  • My seat is impacted by the extended away allocation for the FA Cup game against Arsenal, where will my seat be relocated to?
  • My seat is impacted by the extended away allocation for the FA Cup game against Arsenal, what should I do if I don’t want to sit in same location as I did for the last round?
  • I am on the cup scheme but cannot attend the Arsenal match, what can I do?
  • I am a 93:20 Season Ticket Member. Is the fourth round FA Cup match included in my Season Ticket?
  • I am on the FA Cup Scheme, when will my payment be taken for Arsenal?

Away Games

  • How do I buy wheelchair or ambulant tickets for an away match?
  • How will I receive my away match tickets?
  • How do I purchase away game tickets?
  • I am unable to log in to my account to purchase tickets, what can I do?
  • How can I buy away match tickets for my Family & Friends?
  • Will I receive ticket points for my away match tickets?
  • Who can buy tickets for the Leipzig v Man City match?
  • How will I receive my match ticket for Leipzig v Man City?
  • When will I be able to purchase tickets for the Leipzig way match?
  • Who can buy tickets for the Leipzig v Man City match?
  • Where are the wheelchair & ambulant tickets located at the Red Bull Arena for the Leipzig match?

Manchester City Women

  • Where will the Women's Manchester Derby take place?
  • I am a Women's Season Ticket Member, how do I get tickets for the Women's Manchester Derby at the Etihad Stadium?
  • How can I book for a group for the Women's Manchester Derby?
  • How much are tickets to the Women's Manchester Derby?
  • I am on the Cup Scheme, will I be able to purchase additional tickets to the Women's Continental Cup matches?
  • How will I get my ticket for the Women's Continental Cup matches?
  • I am on the Women's Continental Cup Scheme when will my payment be taken?

Rescheduled matches

  • I cannot attend a rescheduled match, what can I do?
  • Why do some fixtures change depending on the live TV broadcast selections?
  • I booked travel to attend the Premier League match against Tottenham Hotspur on Saturday 11th September, can I get a refund for this?
  • I transferred my Season Ticket to a friend for the Women’s Super League match against Arsenal on Sunday 11th September, what happens if I can attend the rescheduled date?
  • I transferred my Season Ticket seat to a friend for the for Premier League match Tottenham Hotspur, what happens if I can now attend the rescheduled date?
  • Will my Fanzone ticket be carried over for the rescheduled Premier League match against Tottenham Hotspur?
  • Will my parking be carried over for the rescheduled Women’s Super League match against Arsenal?
  • Will my parking be carried over for the rescheduled Premier League match against Tottenham Hotspur?
  • Can I request a refund for the Women’s Super League match against Arsenal before the rearranged match is confirmed?
  • If I cannot attend the rescheduled Women’s Super League match against Arsenal, what are my options?
  • If I cannot attend the rescheduled Premier League match against Tottenham Hotspur what are my options?
  • Will my tickets for the Women’s Super League match against Arsenal, work for the rescheduled date?
  • Will my tickets for the Premier League match against Tottenham Hotspur, work for the rescheduled date?
  • When will the Women’s Super League match against Arsenal Women be replayed?
  • When will the Premier League match against Tottenham Hotspur be replayed?

In this section

  • Match Ticket Information
  • Champions League
  • FA Cup
  • Away Games
  • Manchester City Women
  • Rescheduled matches

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