What happens if my Direct Debit for my Season Ticket fails?
Edited 8 month(s) ago
If your payment fails, as long as your direct debit mandate remains open this will automatically be re-presented on our alternative payment date.
The Club will contact you via email to advise this is the case and the next steps. For example, if your payment on 1st July fails, it will be re-presented on 15th July, or if you pay on the 15th of the month and your 15th July payment fails, this will be re-presented on 1st August.
Should the re-presented payment fail, we will contact you by email to give a final deadline for payment. If payment is still not received after the given deadline, the Season Ticket will be cancelled.